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~isPartOf:"Information systems research : ISR"
~isPartOf:"International journal of retail and distribution management"
~isPartOf:"The journal of services marketing"
~subject:"Beziehungsmarketing"
~subject:"Online retailing"
~subject:"Test"
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Beziehungsmarketing
Online retailing
Test
Consumer behaviour
524
Konsumentenverhalten
524
Relationship marketing
169
Customer satisfaction
129
Kundenzufriedenheit
129
Dienstleistungsqualität
125
Service quality
125
Online-Handel
120
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98
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98
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63
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52
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Klaus, Philipp
5
Mattila, Anna S.
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Tan, Yong
5
Hollebeek, Linda D.
3
Hosanagar, Kartik
3
Silva, Susana C.
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Adomavicius, Gediminas
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Agrawal, Durgesh Kumar
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Ahmad, Hassan
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2
Chen, Jianqing
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Choi, Ben C. F.
2
Choi, Beom Joon
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De Canio, Francesca
2
Diallo, Mbaye Fall
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Dias, Joana Carmo
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Information systems research : ISR
International journal of retail and distribution management
The journal of services marketing
Journal of retailing and consumer services
717
Journal of business research : JBR
497
International journal of hospitality management
202
Cogent business & management
118
The journal of product & brand management
107
International journal of electronic marketing and retailing : IJEMR
105
Journal of internet commerce
105
Psychology & marketing
105
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
104
Journal of retailing
102
Asia Pacific journal of marketing and logistics
100
The international review of retail, distribution and consumer research
98
Journal of the Academy of Marketing Science
94
International journal of retail & distribution management
90
Journal of hospitality marketing & management
90
International journal of contemporary hospitality management
85
International journal of internet marketing and advertising : IJIMA
84
The journal of brand management : an international journal
83
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
81
Electronic commerce research
79
Journal of travel and tourism marketing
79
Journal of strategic marketing
76
The service industries journal
74
International journal of consumer studies
73
Journal of marketing
70
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
68
Management science : journal of the Institute for Operations Research and the Management Sciences
63
Tourism management : research, policies, practice
63
Marketing intelligence & planning
61
Industrial marketing management : the international journal for industrial and high-tech firms
60
European journal of marketing : EJM
59
Journal of electronic commerce research : JECR
59
Journal of service management
59
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
55
International journal of business information systems : IJBIS
53
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
52
SpringerLink / Bücher
52
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ECONIS (ZBW)
267
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267
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1
The emperor's new clothes : self-explorative engagement in virtual try-on service experiences positively impacts brand outcomes
Lavoye, Virginie
;
Sipilä, Jenni
;
Mero, Joel
; …
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014473563
Saved in:
2
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
3
Product information failures on websites and their impact on mobile shopping behaviour
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1135-1157
Persistent link: https://www.econbiz.de/10014484074
Saved in:
4
Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078
Saved in:
5
Exploring channel switching in the aftermath of the Covid-19 pandemic : are shoppers all driven by the same motivations?
De Canio, Francesca
;
Fuentes-Blasco, Maria
;
Martinelli, …
- In:
International journal of retail and distribution management
51
(
2023
)
12
,
pp. 1656-1676
Persistent link: https://www.econbiz.de/10014484175
Saved in:
6
The impact of e-retail usage on relative retail patronage formation
Yokoyama, Narimasa
;
Azuma, Nobukazu
;
Kim, Woonho
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 16-32
Persistent link: https://www.econbiz.de/10014484183
Saved in:
7
Creating memorable shopping experiences to meet phygital customers' needs : evidence from sporting goods stores
Bonfanti, Angelo
;
Vigolo, Vania
;
Vannucci, Virginia
; …
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 81-100
Persistent link: https://www.econbiz.de/10014484188
Saved in:
8
Grocery retailer's brand performances from brand personalities and marketing offerings
Duh, Helen Inseng
;
Pwaka, Oliver
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 101-122
Persistent link: https://www.econbiz.de/10014484195
Saved in:
9
To brush or not to brush : product rankings, consumer search, and fake orders
Chen, Jin
;
Yang, Luyi
;
Hosanagar, Kartik
- In:
Information systems research : ISR
34
(
2023
)
2
,
pp. 532-552
Persistent link: https://www.econbiz.de/10014323729
Saved in:
10
The cultural acceptance of digital food shopping : conceptualisation, scale development and validation
Thomas-Francois, Kimberly
;
Somogyi, Simon
;
Zolfaghari, …
- In:
International journal of retail and distribution management
51
(
2023
)
3
,
pp. 306-326
Persistent link: https://www.econbiz.de/10013552714
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