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~isPartOf:"Information technology and management"
~isPartOf:"Service business"
~subject:"Dienstleistungsqualität"
~subject:"Innovation adoption"
~subject:"Mobile business"
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Search: subject_exact:"Mobilfunkdienste"
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Dienstleistungsqualität
Innovation adoption
Mobile business
Mobile communications
24
Mobilkommunikation
24
Consumer behaviour
11
Konsumentenverhalten
11
Mobile Business
6
Beziehungsmarketing
5
Relationship marketing
5
Service quality
5
Innovation diffusion
4
Innovationsdiffusion
4
Mobile Anwendung
4
Mobile application
4
Customer satisfaction
3
Customer value
3
Innovationsakzeptanz
3
Kundenwert
3
Kundenzufriedenheit
3
Beschwerdemanagement
2
Business network
2
Complaint management
2
Customer lifetime value (CLV)
2
Customer loyalty
2
Dienstleistung
2
Internet
2
Mobile commerce
2
Mobile device
2
Mobile services
2
Service recovery
2
Services
2
South Korea
2
Südkorea
2
USA
2
United States
2
Unternehmensnetzwerk
2
2008-2009
1
Adaptivity
1
Age
1
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Benou, Poulcheria
1
Cambra-Fierro, Jesus
1
Chen, WeiWei
1
Chen, Wen-jing
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Han, Semi
1
Heo, Jun-Yeon
1
Hur, Won-moo
1
Hyun Kyung Kim
1
Jeong, Changyun
1
Kim, Chulhyun
1
Kim, Hanna
1
Kim, Jieun
1
Kim, Kwang-jae
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Lee, Euehun
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Lee, Hakyeon
1
Lee, Hsiao-Ching
1
Lin, Chin-chao
1
Lin, Jiabao
1
Liébana-Cabanillas, Francisco
1
Lu, Yaobin
1
Melero-Polo, Iguácel
1
Muñoz-Leiva, Francisco
1
Park, Yongtae
1
Qi, Jia-yin
1
Qu, Qi-xing
1
Rolland, Erik
1
Sese, Javier
1
Sánchez-Fernández, Juan
1
Vassilakis, Costas
1
Vrechopoulos, Adam
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1
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Information technology and management
Service business
Journal of retailing and consumer services
42
Technological forecasting & social change : an international journal
22
Journal of business research : JBR
20
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
18
International journal of business information systems : IJBIS
16
International journal of hospitality management
14
Telecommunications policy : the international journal of digital economy, data sciences and new media
14
International journal of e-business research : an official publication of the Information Resources Management Association
13
Information systems research : ISR
11
International journal of business innovation and research
11
Trends in mobile technology and business in the Asia-Pacific region
11
The journal of services marketing
10
Cogent business & management
9
Electronic markets : the international journal on networked business
9
International journal of bank marketing
9
International journal of contemporary hospitality management
9
International journal of services, economics and management
9
Journal of hospitality marketing & management
9
Journal of payments strategy & systems
9
International journal of electronic marketing and retailing : IJEMR
8
International journal of innovation and technology management
8
International journal of internet marketing and advertising : IJIMA
8
International journal of networking and virtual organisations : IJNVO
8
International journal of services and operations management
8
The international journal of bank marketing : IJBM
8
Global business review
7
Handbook of research on mobile marketing management
7
International journal of electronic business
7
International journal of technology marketing : IJTMkt
7
Journal of global information management : an official publication of the Information Resources Management Association
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Asia Pacific journal of marketing and logistics
6
Electronic commerce research
6
International journal of electronic customer relationship management : IJECRM
6
International journal of retail & distribution management
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
6
Journal of financial services marketing
6
The marketing review
6
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ECONIS (ZBW)
12
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1
A global approach to the analysis of user behavior in mobile payment systems in the new electronic environment
Liébana-Cabanillas, Francisco
;
Muñoz-Leiva, Francisco
; …
- In:
Service business
12
(
2018
)
1
,
pp. 25-64
Persistent link: https://www.econbiz.de/10011915024
Saved in:
2
How to explain service failure? : impacts of justifications
Chen, WeiWei
;
Lee, Hsiao-Ching
- In:
Service business
12
(
2018
)
2
,
pp. 331-356
Persistent link: https://www.econbiz.de/10011915060
Saved in:
3
Development of a scale to measure the quality of mobile location-based services
Heo, Jun-Yeon
;
Kim, Kwang-jae
- In:
Service business
11
(
2017
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10011722680
Saved in:
4
Mobile service consumption values : an exploratory mixed-method study
Lee, Euehun
;
Han, Semi
- In:
Information technology and management
18
(
2017
)
4
,
pp. 253-264
Persistent link: https://www.econbiz.de/10011776592
Saved in:
5
Understanding individual adoption of mobile instant messaging : a multiple perspectives approach
Yoon, Cheolho
;
Jeong, Changyun
;
Rolland, Erik
- In:
Information technology and management
16
(
2015
)
2
,
pp. 139-151
Persistent link: https://www.econbiz.de/10011287156
Saved in:
6
Does the nature of the relationship really matter? : an analysis of the roles of loyalty and involvement in service recovery processes
Cambra-Fierro, Jesus
;
Melero-Polo, Iguácel
;
Sese, Javier
- In:
Service business
9
(
2015
)
2
,
pp. 297-320
Persistent link: https://www.econbiz.de/10011384271
Saved in:
7
Understanding the evolution of consumer trust in mobile commerce : a longitudinal study
Lin, Jiabao
;
Wang, Bin
;
Wang, Na
;
Lu, Yaobin
- In:
Information technology and management
15
(
2014
)
1
,
pp. 37-49
Persistent link: https://www.econbiz.de/10010343538
Saved in:
8
Mobile application service networks : Apple’s App Store
Kim, Jieun
;
Park, Yongtae
;
Kim, Chulhyun
;
Lee, Hakyeon
- In:
Service business
8
(
2014
)
1
,
pp. 1-27
Persistent link: https://www.econbiz.de/10010239448
Saved in:
9
Exploring the relationship between technology acceptance model and usability test
Lin, Chin-chao
- In:
Information technology and management
14
(
2013
)
3
,
pp. 243-255
Persistent link: https://www.econbiz.de/10010196411
Saved in:
10
Investigation of the relationship between service values and loyalty behaviors under high commitment
Hur, Won-moo
;
Hyun Kyung Kim
;
Kim, Hanna
- In:
Service business
7
(
2013
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10009728543
Saved in:
1
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