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~isPartOf:"International journal of business information systems : IJBIS"
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Search: subject:"customer relationship management"
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Beziehungsmarketing
60
Relationship marketing
60
Consumer behaviour
24
Konsumentenverhalten
24
E-commerce
20
Electronic Commerce
20
Customer satisfaction
16
Kundenzufriedenheit
16
Online retailing
15
Online-Handel
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customer relationship management
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customer satisfaction
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data mining
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social media
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Structural equation model
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Smith, Alan D.
6
Deepika
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Rahul, T.
2
Singh, Shashank Vikram Pratap
2
Abdolvand, Neda
1
Abdul Hafaz Ngah
1
Abedin, Ehsan
1
Aboalganam, Khalid M.
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Aeron, Harsha
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Afsar, Amir
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Al-Shawabkeh, Abdallah
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Al-Zeaud, Hussein Ali
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Al-hawajreh, Kamel Mohammad Yousef
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Alhijawi, Bushra
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Alipour, Sima
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International journal of business information systems : IJBIS
Journal of business research : JBR
631
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
398
SpringerLink / Bücher
312
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
193
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
163
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
Journal of travel and tourism marketing
115
The journal of product & brand management
111
Gabler Edition Wissenschaft
110
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Cogent business & management
103
Journal of retailing
103
The journal of brand management : an international journal
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Springer eBook Collection / Business and Economics
79
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
International journal of retail & distribution management
68
European journal of operational research : EJOR
67
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ECONIS (ZBW)
60
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1
The impact of e-marketing and marketing orientation on firm performance with moderating role of social media usage
Awad, Hussain A. H.
;
Aboalganam, Khalid M.
- In:
International journal of business information systems : …
42
(
2023
)
3/4
,
pp. 542-566
Persistent link: https://www.econbiz.de/10014287188
Saved in:
2
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
3
Artificial fish swarm algorithm-based multilayer perceptron model for customer churn prediction in IoT with cloud environment
Venkatesh, S.
;
Jeyakarthic, M.
- In:
International journal of business information systems : …
44
(
2023
)
3
,
pp. 442-465
Persistent link: https://www.econbiz.de/10014437853
Saved in:
4
Relationship marketing in online retailing : a theoretical and empirical analysis from an Indian perspective
Deepika
;
Singh, Shashank Vikram Pratap
- In:
International journal of business information systems : …
44
(
2023
)
1
,
pp. 40-63
Persistent link: https://www.econbiz.de/10014436447
Saved in:
5
How does Snapp interact with customers? : investigating customer engagement solutions in Snapp's digital organisation with netnography method
Rastgar, Abbas Ali
;
Asgharinajib, Maryam
;
Alipour, Sima
- In:
International journal of business information systems : …
42
(
2023
)
3/4
,
pp. 331-348
Persistent link: https://www.econbiz.de/10014287192
Saved in:
6
Factors affecting the use of social networks as a
customer
relationship
management
tool
Nuseir, Mohammed T.
;
Al-Shawabkeh, Abdallah
;
Leibfried, …
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 179-199
Persistent link: https://www.econbiz.de/10012695172
Saved in:
7
Customer
relationship
management
's linking to export performance : the mediating role of relational capital, in Iran
Aminafshar, Zahra
;
Bayat, Ruhollah
;
Hooshangi, Mohsen
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 200-218
Persistent link: https://www.econbiz.de/10012695176
Saved in:
8
A survey on adoption factors of cloud-based enterprise systems and their differences in Iranian SMEs
Tarani, Darya
;
Abdolvand, Neda
;
Harandi, Saeedeh Rajaee
- In:
International journal of business information systems : …
36
(
2021
)
2
,
pp. 165-189
Persistent link: https://www.econbiz.de/10012506865
Saved in:
9
Utility-frequency analysis using customer market basket data in the retail sector
Türkölmez, Gökc̦e Baysal
;
Kocakoç, İpek Deveci
- In:
International journal of business information systems : …
41
(
2022
)
1
,
pp. 69-81
Persistent link: https://www.econbiz.de/10013460284
Saved in:
10
Trade facilitation framework for e-commerce platforms using blockchain
Alqaryouti, Omar
;
Shaalan, Khaled
- In:
International journal of business information systems : …
40
(
2022
)
2
,
pp. 238-258
Persistent link: https://www.econbiz.de/10013343215
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