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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Social Indicators Research"
~isPartOf:"Working paper"
~subject:"Hotellerie"
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Search: subject:"Satisfaction"
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Hotellerie
Customer satisfaction
926
Kundenzufriedenheit
923
Consumer behaviour
606
Konsumentenverhalten
606
Service quality
544
Dienstleistungsqualität
543
Beziehungsmarketing
460
Relationship marketing
460
Job satisfaction
390
Arbeitszufriedenheit
364
Hotel industry
302
Satisfaction
273
Life satisfaction
211
Gastronomie
147
Restaurant industry
147
Emotion
133
Zufriedenheit
131
Tourism employees
130
Tourismusberufe
130
Employee retention
122
Mitarbeiterbindung
122
Arbeitsverhalten
114
Work behaviour
114
Customer service
111
Kundenservice
111
Online retailing
99
Online-Handel
99
Quality of life
94
Einzelhandel
91
Retail trade
91
Beschwerdemanagement
82
Complaint management
82
Hospitality industry
77
Viral marketing
77
Virales Marketing
77
Arbeitskräfte
76
Workforce
76
Gastgewerbe
74
Brand management
72
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1
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302
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302
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1
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302
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Karatepe, Osman M.
20
Han, Heesup
15
Hyun, Sunghyup Sean
6
Jung, Hyo Sun
6
Kim, Seongseop
6
Kim, Woo Gon
6
Law, Chun Hung Roberts
6
Yoon, Hye Hyun
6
Torres, Edwin N.
5
Jeong, Miyoung
4
Kim, Jinkyung Jenny
4
Mohsin, Asad
4
Qu, Hailin
4
Xu, Xun
4
Yu, Jongsik
4
Brymer, Robert A.
3
Cheung, Catherine
3
Huan, Tzung-cheng
3
Kim, Peter Beomcheol
3
Kong, Haiyan
3
Uysal, Muzaffer
3
Wang, Yao-Chin
3
Zhang, Tingting
3
Albayrak, Tahir
2
Ali, Faizan
2
Ariffin, Ahmad Azmi M.
2
Assaf, A. Georges
2
Babakus, Emin
2
Birtch, Thomas A.
2
Brochado, Ana
2
Bulchand-Gidumal, Jacques
2
Caber, Meltem
2
Chang, Feng-hsiang
2
Chaulagain, Suja
2
Chen, Kaung-hwa
2
Chiang, Flora F. T.
2
Choi, Hyeyoon
2
Cobanoglu, Cihan
2
Darvishmotevali, Mahlagha
2
Dedeoğlu, Bekir Bora
2
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International journal of contemporary hospitality management
International journal of hospitality management
Journal of retailing and consumer services
Social Indicators Research
Working paper
Journal of hospitality marketing & management
63
Tourism management : research, policies, practice
44
Journal of travel and tourism marketing
34
Tourism management perspectives : TMP
22
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
20
The service industries journal
17
Journal of hospitality and tourism insights
12
Tourism and hospitality research : THR
12
International journal of leisure and tourism marketing : IJLTM
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Tourism and hospitality research : the surrey quarterly review
8
The international journal of human resource management
7
Economic research
6
Cogent business & management
5
Global business and finance review
5
Journal for global business advancement : JGBA
5
The Cornell hospitality quarterly
5
The journal of services marketing
5
Administrative Sciences : open access journal
4
Cornell hospitality quarterly : CQ
4
International journal of business and economics
4
International journal of services, economics and management
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of Islamic marketing
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism review : the official journal of the AIEST
4
Enlightening tourism : ET ; a pathmaking journal
3
International journal of productivity and quality management : IJPQM
3
International journal of services and operations management : IJSOM
3
Inventi impact: service sector
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
3
Journal of business research : JBR
3
Journal of revenue and pricing management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Service business
3
The IUP journal of marketing management : IJMM
3
Total quality management & business excellence
3
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ECONIS (ZBW)
302
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302
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1
Augmented and virtual reality in hotels : impact on tourist
satisfaction
and intention to stay and return
Lim, Weng Marc
;
Jasim, K. Mohamed
;
Das, Madhumita
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457823
Saved in:
2
The impact of management structure on guest
satisfaction
in chain-affiliated hotels and the moderating influence of chain scale
Cruz, Margarita
;
Hodari, Demian
;
Raub, Steffen P.
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457829
Saved in:
3
The dynamics in asymmetric effects of multi-attributes on customer
satisfaction
: evidence from COVID-19
Kim, Jong Min
;
Liu, Jiahao
;
Park, Keeyeon Ki-cheon
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3497-3517
Persistent link: https://www.econbiz.de/10014334322
Saved in:
4
The relationships between supervisor-subordinate guanxi, perceived supervisor autonomy support, autonomous motivation, and employee job
satisfaction
: evidence from international h...
Zhang, Jinhua
;
Huang, Rong
;
Chen, Qian
;
Zhao, Guoqing
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013482213
Saved in:
5
Are unmanned smart hotels du jour or are they here forever? : experiential pathway analysis of antecedents of
satisfaction
and loyalty
Chang, Yee-Shan
;
Cheah, Jun-Hwa
;
Lim, Xin-Jean
; …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255958
Saved in:
6
A hotel stay for a respite from work? : examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests
Chen, Chun-Chu
;
Han, Jiyoon
;
Wang, Yao-Chin
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1270-1289
Persistent link: https://www.econbiz.de/10013164588
Saved in:
7
How CSR and well-being affect work-related outcomes : a hospitality industry perspective
Guzzo, Renata F.
;
Abbott, JéAnna Lanza
;
Lee, Minwoo
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1470-1490
Persistent link: https://www.econbiz.de/10013164617
Saved in:
8
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
9
The impact of quantitative and qualitative job insecurity on employees' mental health and critical work-related performance : exploring the role of employability and gender differe...
Darvishmotevali, Mahlagha
;
Kim, Seongseop
;
Ning, Han
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457821
Saved in:
10
Person-organization fit, person-job fit and organizational commitment among hotel employees : the roles of positive affect and calling
Park, In-Jo
;
Hai, Shenyang
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 852-872
Persistent link: https://www.econbiz.de/10014483792
Saved in:
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