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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Social Indicators Research"
~isPartOf:"Working paper"
~source:"econis"
~type_genre:"Article in journal"
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Search: subject:"Satisfaction"
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Subject
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Customer satisfaction
495
Kundenzufriedenheit
495
Dienstleistungsqualität
322
Service quality
322
Arbeitszufriedenheit
321
Job satisfaction
321
Hotel industry
293
Hotellerie
293
Consumer behaviour
269
Konsumentenverhalten
269
Beziehungsmarketing
200
Relationship marketing
200
Gastronomie
135
Restaurant industry
135
Tourism employees
130
Tourismusberufe
130
Employee retention
118
Mitarbeiterbindung
118
Arbeitsverhalten
107
Work behaviour
107
Satisfaction
100
Emotion
99
Hospitality industry
75
Arbeitskräfte
72
Gastgewerbe
72
Workforce
72
Hospital
67
Krankenhaus
67
Customer service
62
Kundenservice
62
Leistungsmotivation
61
Work motivation
61
Arbeitsmobilität
55
Labour mobility
55
Beschwerdemanagement
49
Complaint management
49
Stress
47
Work stress
47
Zufriedenheit
46
Human Resource Management
45
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Undetermined
533
Free
2
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Article
786
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Article in journal
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786
Graue Literatur
77
Non-commercial literature
77
Arbeitspapier
74
Working Paper
74
Amtliche Publikation
1
Case study
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Conference paper
1
Fallstudie
1
Konferenzbeitrag
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786
Author
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Han, Heesup
34
Karatepe, Osman M.
23
Jang, Soocheong
17
Wong, IpKin Anthony
15
Kim, Woo Gon
14
Law, Chun Hung Roberts
14
Guchait, Priyanko
12
Mattila, Anna S.
11
Hyun, Sunghyup Sean
10
Jung, Hyo Sun
10
Yoon, Hye Hyun
10
Gursoy, Dogan
8
Kim, Seongseop
8
Qu, Hailin
8
Busser, James A.
7
Jeong, Miyoung
7
Kim, Peter Beomcheol
7
Kim, Wansoo
7
Prentice, Catherine
7
Torres, Edwin N.
7
Kong, Haiyan
6
Park, Jeong-Yeol
6
Ryu, Kisang
6
Wu, Luorong
6
Zhao, Xinyuan
6
Altinay, Levent
5
Back, Ki-Joon
5
Bai, Billy
5
Bilgihan, Anil
5
Bufquin, Diego
5
Hanks, Lydia
5
Hwang, Jinsoo
5
Kim, Hyun Jeong
5
Lee, Choong-Ki
5
Lee, Jin-soon
5
Lee, Minwoo
5
Lee, Sanghyeop
5
Line, Nathaniel D.
5
Lu, Lu
5
Madera, Juan M.
5
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Published in...
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International journal of contemporary hospitality management
International journal of hospitality management
Social Indicators Research
Working paper
Journal of retailing and consumer services
459
Journal of business research : JBR
452
Journal of vocational behavior
292
The service industries journal
228
The international journal of human resource management
226
Tourism management : research, policies, practice
225
The journal of services marketing
217
Journal of hospitality marketing & management
192
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
192
Cogent business & management
190
Journal of travel and tourism marketing
190
Journal of business ethics : JOBE
153
International journal of human resource management
128
Tourism management perspectives : TMP
125
Journal of managerial psychology
123
Journal of economic behavior & organization : JEBO
122
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
120
Journal of business and psychology
113
International journal of happiness and development
112
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
112
Journal of career development
111
Services marketing quarterly
105
Journal of Asian finance, economics and business : JAFEB
103
Journal of air transport management
102
Psychology & marketing
99
Journal of service research : JSR
96
The TQM journal : the international review of organizational improvement
96
Service business
94
Employee relations
93
Administrative Sciences : open access journal
92
Asia Pacific journal of marketing and logistics
91
Industrial marketing management : the international journal for industrial and high-tech firms
88
International journal of productivity and quality management : IJPQM
85
Journal of economic psychology : research in economic psychology and behavioral economics
84
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
83
Tourism analysis : an interdisciplinary tourism & hospitality journal
83
Career development international : the journal for executive, consultants, academics and individuals
81
Applied economics letters
77
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ECONIS (ZBW)
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786
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date (oldest first)
1
Augmented and virtual reality in hotels : impact on tourist
satisfaction
and intention to stay and return
Lim, Weng Marc
;
Jasim, K. Mohamed
;
Das, Madhumita
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457823
Saved in:
2
The impact of management structure on guest
satisfaction
in chain-affiliated hotels and the moderating influence of chain scale
Cruz, Margarita
;
Hodari, Demian
;
Raub, Steffen P.
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457829
Saved in:
3
What happens to restaurant employees during times of distress? : a focus on separation strategies, emotional outcomes, and drinking behaviors
Hight, S. Kyle
;
Kitterlin-Lynch, Miranda
;
Cain, Lisa
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457842
Saved in:
4
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
Saved in:
5
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
6
Safety or service? : effects of employee prosocial safety-rule-breaking on consumer
satisfaction
Shum, Cass
;
Ghosh, Ankita
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209292
Saved in:
7
Burnout and counterproductive workplace behaviours among frontline hospitality employees : the effect of perceived contract precarity
Wallace, Elaine
;
Coughlan, Joseph
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 451-468
Persistent link: https://www.econbiz.de/10013546060
Saved in:
8
Evaluating impacts of the physical servicescape on
satisfaction
in cancer care waiting experiences
Lugosi, Peter
;
O'Brien, Colette
;
Olya, Hossein
;
Pink, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014334444
Saved in:
9
Reprint of:
Satisfaction
with life and perception of healthcare services
Arboleda, Ana M.
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334764
Saved in:
10
Feeling good working with you : perspective-taking as a strategy to increase team member
satisfaction
Lee, Lindsey
;
Yu, Heyao
;
Beiza, Alberto
;
Madera, Juan M.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014324980
Saved in:
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