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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of marketing research : JMR"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Customer equity"
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Customer value
30
Kundenwert
30
Beziehungsmarketing
19
Relationship marketing
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Consumer behaviour
9
Konsumentenverhalten
9
Betriebliche Wertschöpfung
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Value creation
8
Dienstleistungsqualität
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Service quality
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customer lifetime value
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customer retention
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Aufsatz in Zeitschrift
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4
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International journal of contemporary hospitality management
Journal of marketing research : JMR
Journal of business research : JBR
87
Industrial marketing management : the international journal for industrial and high-tech firms
85
Journal of retailing and consumer services
47
International journal of hospitality management
32
The service industries journal
28
Journal of marketing
27
The journal of business & industrial marketing
26
Journal of the Academy of Marketing Science
24
Journal of marketing management : MM
18
Marketing theory
18
The journal of services marketing
18
Journal of service research : JSR
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
Journal of strategic marketing
16
Service business
13
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Harvard business review : HBR
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
International journal of electronic customer relationship management : IJECRM
10
Journal of marketing analytics : JMA
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Cogent business & management
9
European journal of marketing : EJM
9
European management journal
9
International journal of services and operations management
9
Management decision : MD
9
The TQM journal : the international review of organizational improvement
9
Harvard-Business-Manager : das Wissen der Besten
8
Journal of business-to-business marketing
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Management science : journal of the Institute for Operations Research and the Management Sciences
8
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ECONIS (ZBW)
30
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1
A co-created value scale for the hospitality service : applying a text mining approach
Kwon, Wooseok
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2352-2373
Persistent link: https://www.econbiz.de/10014314776
Saved in:
2
Customer value co-creation in the hospitality and tourism industry : a systematic literature review
Carvalho, Pedro Miguel Fonseca Moreira de
;
Alves, Helena
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 250-273
Persistent link: https://www.econbiz.de/10013546045
Saved in:
3
Creating customer value in the sharing economy : an investigation of Airbnb users and their tripographic characteristics
So, Kevin Kam Fung
;
Kim, Hyunsu
;
Min, Somang
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 23-45
Persistent link: https://www.econbiz.de/10012798179
Saved in:
4
Contactless service in hospitality : bridging customer equity, experience, delight, satisfaction, and trust
Hao, Fei
;
Chon, Kaye
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 113-134
Persistent link: https://www.econbiz.de/10012798183
Saved in:
5
From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Li, Mingfei
;
Huang, Shanshan
;
Deng, Aimin
;
Bai, Billy
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012798193
Saved in:
6
Robots at your service : value facilitation and value co-creation in restaurants
Zhang, Xiya
;
Balaji, M. S.
;
Jiang, Yangyang
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 2004-2025
Persistent link: https://www.econbiz.de/10013412133
Saved in:
7
Antecedents and consequences of co-creation value with a resolution of complex P2P relationships
Foroudi, Pantea
;
Marvi, Reza
;
Colmekcioglu, Nazan
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4355-4388
Persistent link: https://www.econbiz.de/10013455329
Saved in:
8
Customer-based corporate valuation for publicly traded noncontractual firms
McCarthy, Daniel M.
;
Fader, Peter
- In:
Journal of marketing research : JMR
55
(
2018
)
5
,
pp. 617-635
Persistent link: https://www.econbiz.de/10011957962
Saved in:
9
Customer satisfaction, service quality, and customer value: years 2000-2015
Oh, Haemoon
;
Kim, Kawon
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10011611056
Saved in:
10
Linking positive psychological capital with customer value co-creation
Lee, Yi-Hsuan
;
Hsiao, Chan
;
Chen, Yee-Chen
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1235-1255
Persistent link: https://www.econbiz.de/10011708025
Saved in:
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