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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Spielhalle"
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Kundenzufriedenheit
Gambling
46
Glücksspiel
46
Consumer behaviour
15
Konsumentenverhalten
15
Customer satisfaction
14
Dienstleistungsqualität
11
Service quality
11
USA
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United States
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Macau
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Experiment
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Spieltheorie
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casino
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Brand management
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China
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International tourism
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Internationaler Tourismus
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Wong, IpKin Anthony
4
Fong, Lawrence Hoc Nang
2
Law, Chun Hung Roberts
2
Liu, Matthew Tingchi
2
Prentice, Catherine
2
Tsai, Henry
2
Back, Ki-Joon
1
Chu, Rongwei
1
Fong, Davis Ka Chio
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Fong, Hoi In Veronica
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Hsu, Cathy H. C.
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Hyun, Sunghyup Sean
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Jeon, Sang Mi
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Lee, Louisa Yee-Sum
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Li, Xiangping
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Magnini, Vincent P.
1
Masiero, Lorenzo
1
Park, Seulgi
1
Qian, Jianwei
1
So, Amy Siu Ian
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Tseng, Ting-hsiang
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International journal of contemporary hospitality management
Journal of travel and tourism marketing
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
International journal of hospitality management
7
The journal of gambling business and economics
5
Journal of business research : JBR
3
Journal of retailing and consumer services
3
Journal of hospitality marketing & management
2
Journal of vacation marketing : an international journal
2
Tourism and hospitality research : the surrey quarterly review
2
Tourism management : research, policies, practice
2
Cornell hospitality quarterly : CQ
1
Economics and Business Letters : EBL
1
International journal of business and economics
1
International journal of market research
1
Journal of vacation marketing
1
Psychology & marketing
1
Schmalenbach journal of business research : SBUR
1
Services marketing quarterly
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism economics : the business and finance of tourism and recreation
1
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ECONIS (ZBW)
14
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1
What makes integrated resort attractive? : exploring the role of experience encounter elements
Ji, Chunli
;
Yang, Ping
- In:
Journal of travel and tourism marketing
39
(
2022
)
3
,
pp. 305-319
Persistent link: https://www.econbiz.de/10013352885
Saved in:
2
Casino-induced satisfaction of needs and casino customer loyalty : the moderating role of subjective norms and perceived gaming value
Tsai, Henry
;
Fong, Lawrence Hoc Nang
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 478-490
Persistent link: https://www.econbiz.de/10012607326
Saved in:
3
An exploratory study of how casino dealer communication styles lead to player satisfaction
Hwang, Jinsoo
;
Park, Seulgi
- In:
Journal of travel and tourism marketing
35
(
2018
)
9
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011942088
Saved in:
4
Gambling destinations and the effect of gambling results on tourist satisfaction and loyalty
Masiero, Lorenzo
;
Qian, Jianwei
;
Fong, Davis Ka Chio
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 678-689
Persistent link: https://www.econbiz.de/10011918041
Saved in:
5
Exploring jaycustomer behavior and handling approach in casinos
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
;
Law, Chun …
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1403-1425
Persistent link: https://www.econbiz.de/10011732142
Saved in:
6
A casino-induced satisfaction of needs : scale development and its relationship with casino customer loyalty
Tsai, Henry
;
Hsu, Cathy H. C.
;
Lee, Louisa Yee-Sum
- In:
Journal of travel and tourism marketing
34
(
2017
)
7
,
pp. 986-1000
Persistent link: https://www.econbiz.de/10011758768
Saved in:
7
Uncovering the service profit chain in the casino industry
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lam, Desmond
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2826-2846
Persistent link: https://www.econbiz.de/10011799915
Saved in:
8
Destination services and travel experience in the gaming Mecca : the moderating role of gambling as a travel purpose among Chinese tourists
Wong, IpKin Anthony
;
Li, Xiangping
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 80-99
Persistent link: https://www.econbiz.de/10011312596
Saved in:
9
Determining the attributes of casino customer satisfaction : applying impact-range performance and asymmetry analyses
Back, Ki-Joon
;
Lee, Choong-Ki
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 747-760
Persistent link: https://www.econbiz.de/10011387027
Saved in:
10
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
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