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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"Social Indicators Research"
~isPartOf:"The Cornell hospitality quarterly"
~isPartOf:"The service industries journal"
~isPartOf:"Working paper"
~subject:"Hotel industry"
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Search: subject:"Satisfaction"
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Hotel industry
Customer satisfaction
503
Kundenzufriedenheit
502
Service quality
302
Dienstleistungsqualität
301
Consumer behaviour
239
Konsumentenverhalten
239
Job satisfaction
214
Life satisfaction
204
Beziehungsmarketing
194
Relationship marketing
194
Arbeitszufriedenheit
188
Satisfaction
155
Hotellerie
144
Zufriedenheit
117
Holiday behaviour
114
Urlaubsverhalten
114
Quality of life
102
Lebensqualität
73
Emotion
69
Tourism
69
Tourismus
68
Subjective well-being
64
Tourism industry
64
Tourismuswirtschaft
64
Tourism employees
60
Tourismusberufe
60
satisfaction
60
Employee retention
58
Mitarbeiterbindung
58
Arbeitsverhalten
51
Work behaviour
51
Gastronomie
50
Restaurant industry
50
life satisfaction
49
Happiness
47
Tourism marketing
47
Tourismusmarketing
47
China
45
Gastgewerbe
43
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144
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144
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English
144
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Karatepe, Osman M.
15
Han, Heesup
11
Jung, Hyo Sun
5
Yoon, Hye Hyun
5
Kim, Jinkyung Jenny
4
Lee, Jin-soo
4
Dedeoğlu, Bekir Bora
3
Wang, Yao-Chin
3
Brochado, Ana
2
Chen, Chun-Chu
2
Chen, Xiaohong
2
Cobanoglu, Cihan
2
De Saá-Pérez, Petra
2
Domínguez-Falcón, Carmen
2
Fisher, Ron
2
Jani, Dev
2
Jeong, Miyoung
2
Kim, Jong Min
2
Kim, Seongseop
2
Kim, Taegoo
2
Ladhari, Riadh
2
Law, Chun Hung Roberts
2
Lee, Minwoo
2
Martín-Santana, Josefa D.
2
McPhail, Ruth
2
Mohsin, Asad
2
Olugbade, Olusegun A.
2
Prayag, Girish
2
Qu, Hailin
2
Rodrigues, Helena
2
Sparks, Beverley
2
Su, LuJun
2
Suess, Courtney
2
Swanson, Scott R.
2
Torres, Edwin N.
2
Abbott, JéAnna Lanza
1
Afrouzi, Amir Reza
1
Aguilar-Rojas, Oscar
1
Aksarayli, Mehmet
1
Al-Ansi, Amr
1
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International journal of contemporary hospitality management
Journal of travel and tourism marketing
Social Indicators Research
The Cornell hospitality quarterly
The service industries journal
Working paper
International journal of hospitality management
205
Journal of hospitality marketing & management
64
Tourism management : research, policies, practice
44
Tourism management perspectives : TMP
22
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
20
Tourism and hospitality research : THR
13
Journal of hospitality and tourism insights
12
International journal of leisure and tourism marketing : IJLTM
9
Journal of retailing and consumer services
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Tourism and hospitality research : the surrey quarterly review
8
The international journal of human resource management
7
Economic research
6
Cogent business & management
5
Global business and finance review
5
Journal for global business advancement : JGBA
5
The journal of services marketing
5
Administrative Sciences : open access journal
4
Cornell hospitality quarterly : CQ
4
International journal of business and economics
4
International journal of services, economics and management
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of Islamic marketing
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism economics : the business and finance of tourism and recreation
4
Tourism review : the official journal of the AIEST
4
Enlightening tourism : ET ; a pathmaking journal
3
International journal of productivity and quality management : IJPQM
3
International journal of services and operations management : IJSOM
3
Inventi impact: service sector
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
3
Journal of business research : JBR
3
Journal of revenue and pricing management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Service business
3
The IUP journal of marketing management : IJMM
3
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ECONIS (ZBW)
144
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1
The dynamics in asymmetric effects of multi-attributes on customer
satisfaction
: evidence from COVID-19
Kim, Jong Min
;
Liu, Jiahao
;
Park, Keeyeon Ki-cheon
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3497-3517
Persistent link: https://www.econbiz.de/10014334322
Saved in:
2
A hotel stay for a respite from work? : examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests
Chen, Chun-Chu
;
Han, Jiyoon
;
Wang, Yao-Chin
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1270-1289
Persistent link: https://www.econbiz.de/10013164588
Saved in:
3
How CSR and well-being affect work-related outcomes : a hospitality industry perspective
Guzzo, Renata F.
;
Abbott, JéAnna Lanza
;
Lee, Minwoo
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1470-1490
Persistent link: https://www.econbiz.de/10013164617
Saved in:
4
Person-organization fit, person-job fit and organizational commitment among hotel employees : the roles of positive affect and calling
Park, In-Jo
;
Hai, Shenyang
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 852-872
Persistent link: https://www.econbiz.de/10014483792
Saved in:
5
The two sides of hotel green practices in customer experience : an integrated approach of the Kano model and business analytics
Park, Hyekyung
;
Bitaab, Mahsa
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 659-671
Persistent link: https://www.econbiz.de/10014513687
Saved in:
6
Leisure-work preference and hotel employees' perceived subjective well-being
Wang, Yao-Chin
;
Qu, Hailin
;
Yang, Jing
;
Yang, Chu-En
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 110-132
Persistent link: https://www.econbiz.de/10012207492
Saved in:
7
Customer experience, well-being, and loyalty in the spa hotel context : integrating the top-down & bottom-up theories of well-being
Huang, Yu-Chih
;
Chen, Chun-Chu
;
Gao, Mingjie Jessie
- In:
Journal of travel and tourism marketing
36
(
2019
)
5
,
pp. 595-611
Persistent link: https://www.econbiz.de/10012179446
Saved in:
8
The impact of tourist–robot interaction on tourist engagement in the hospitality industry : a mixed-method study
Fang, Shujie
;
Han, Xiaoyun
;
Chen, Shuping
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 246-266
Persistent link: https://www.econbiz.de/10014253110
Saved in:
9
Examining the pathway linking workplace incivility and employee well-being : a study among frontline hotel employees in India
Kuriakose, Vijay
;
Paul Vincent, Maria Tresita
;
Bishwas, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2465-2480
Persistent link: https://www.econbiz.de/10014314790
Saved in:
10
Mind the gap : a critical reflection on hotel employee turnover
Mohsin, Asad
;
Brochado, Ana
;
Rodrigues, Helena
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2481-2495
Persistent link: https://www.econbiz.de/10014314795
Saved in:
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