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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Services marketing quarterly"
~isPartOf:"Tourism and hospitality research : THR"
~subject:"Customer satisfaction"
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Customer satisfaction
Gastronomie
179
Restaurant industry
179
Consumer behaviour
85
Konsumentenverhalten
85
Dienstleistungsqualität
40
Service quality
40
Kundenzufriedenheit
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Jang, Soocheong
2
Almanza, Barbara
1
Amaad, Hafiz
1
Baiomy, Ahmed E.
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Ballester, Estefania
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Baloglu, Seyhmus
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Basnyat, Sandeep
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International journal of contemporary hospitality management
Services marketing quarterly
Tourism and hospitality research : THR
International journal of hospitality management
90
Journal of hospitality marketing & management
34
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
Journal of retailing and consumer services
12
Journal of travel and tourism marketing
9
Cogent business & management
6
Journal of hospitality and tourism insights
6
Quality management journal : QMJ
6
Tourism management perspectives : TMP
5
Asia Pacific journal of marketing and logistics
4
Journal of business research : JBR
4
The Cornell hospitality quarterly
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism management : research, policies, practice
4
Cornell hospitality quarterly : CQ
3
International journal of business excellence : IJBEX
3
Journal of Asian finance, economics and business : JAFEB
3
Service business
3
The journal of services marketing
3
The service industries journal
3
Total quality management & business excellence
3
Administrative Sciences : open access journal
2
Asia-Pacific journal of business administration
2
Benchmarking : an international journal ; BIJ
2
Enlightening tourism : ET ; a pathmaking journal
2
European journal of management and business economics : EJM&BE
2
Global business review
2
International business and economics research journal
2
International journal of electronic customer relationship management : IJECRM
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
International journal of services and operations management
2
International journal of services, economics and management
2
Inventi impact: service sector
2
Journal of Islamic marketing
2
Journal of Tourism, Heritage & Services Marketing : JTHSM
2
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ECONIS (ZBW)
29
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1
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
2
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
3
Understanding restaurant users' attitudes towards self-service ordering via kiosks during the COVID-19 pandemic : an application of the theory of anxiety
Kim, Gyunghoon
;
Park, Seo Ah
- In:
Tourism and hospitality research : THR
24
(
2024
)
1
,
pp. 80-94
Persistent link: https://www.econbiz.de/10014632089
Saved in:
4
Females' customer engagement with eco-friendly restaurants in Instagram : the role of past visits
Ballester, Estefania
;
Ruiz Mafe, Carla
;
Rubio Benito, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 2267-2288
Persistent link: https://www.econbiz.de/10014280955
Saved in:
5
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
6
Cocreation of gastronomy experience through cooking classes
Yoo, Joanne Jung-Eun
;
Park, Junkyu
;
Cho, Meehee
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3230-3252
Persistent link: https://www.econbiz.de/10013412878
Saved in:
7
Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
8
Gender roles and the commodification of beauty and physical attractiveness in restaurants : perspectives of female servers
Basnyat, Sandeep
;
Che, Ian Teng
;
Ip, Ka Hou
- In:
Tourism and hospitality research : THR
21
(
2021
)
4
,
pp. 447-460
Persistent link: https://www.econbiz.de/10012660583
Saved in:
9
The influence of menu design, menu item descriptions and menu variety on customer satisfaction : a case study of Egypt
Baiomy, Ahmed E.
;
Jones, E.
;
Goode, Mark M. H.
- In:
Tourism and hospitality research : THR
19
(
2019
)
2
,
pp. 213-224
Persistent link: https://www.econbiz.de/10012165656
Saved in:
10
The power of self-service technologies in creating transcendent service experiences : the paradox of extrinsic attributes
Wei, Wei
;
Torres, Edwin N.
;
Hua, Nan
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1599-1618
Persistent link: https://www.econbiz.de/10011732197
Saved in:
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