//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Social Indicators Research"
~isPartOf:"The service industries journal"
~isPartOf:"Working paper"
~subject:"Complaint management"
~subject:"Hotel industry"
~subject:"Leistungsmotivation"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Satisfaction"
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Complaint management
Hotel industry
Leistungsmotivation
Customer satisfaction
323
Kundenzufriedenheit
322
Service quality
207
Dienstleistungsqualität
206
Life satisfaction
204
Job satisfaction
189
Arbeitszufriedenheit
163
Consumer behaviour
139
Konsumentenverhalten
139
Satisfaction
138
Beziehungsmarketing
124
Relationship marketing
124
Hotellerie
105
Zufriedenheit
100
Quality of life
89
Subjective well-being
64
Lebensqualität
60
Employee retention
56
Mitarbeiterbindung
56
Tourism employees
52
Tourismusberufe
52
Happiness
50
life satisfaction
46
Arbeitsverhalten
43
Work behaviour
43
Emotion
42
Gastronomie
38
Restaurant industry
38
Arbeitskräfte
35
Workforce
35
Gastgewerbe
33
Hospitality industry
33
Work motivation
33
Well-being
31
Beschwerdemanagement
30
Customer service
29
Dienstleistungssektor
29
more ...
less ...
Online availability
All
Undetermined
92
Type of publication
All
Article
156
Type of publication (narrower categories)
All
Article in journal
156
Aufsatz in Zeitschrift
156
Language
All
English
156
Author
All
Karatepe, Osman M.
15
Jung, Hyo Sun
5
Yoon, Hye Hyun
5
Han, Heesup
3
Jeong, Miyoung
3
Kim, Taegoo
3
Alnawas, Ibrahim
2
Ampofo, Emmanuel Twumasi
2
Arasli, Huseyin
2
Cho, Seonghee
2
Cobanoglu, Cihan
2
De Saá-Pérez, Petra
2
Dedeoğlu, Bekir Bora
2
Domínguez-Falcón, Carmen
2
Fisher, Ron
2
Fong, Lawrence Hoc Nang
2
Foroudi, Pantea
2
Fu, Xiaoxiao
2
Jang, Soocheong
2
Kim, Jong Min
2
Kim, Jong-Hyeong
2
Ladhari, Riadh
2
Lee, Gyehee
2
Lee, Jin-soo
2
Malhotra, Neeru
2
Martín-Santana, Josefa D.
2
McPhail, Ruth
2
Mohsin, Asad
2
Oh, Haemoon
2
Olugbade, Olusegun A.
2
Qu, Hailin
2
Shin, Hyejo Hailey
2
Swanson, Scott R.
2
Torres, Edwin N.
2
Wang, Yao-Chin
2
Abbott, JéAnna Lanza
1
Abid, Ghulam
1
Abu Farha, Allam K.
1
Afrouzi, Amir Reza
1
Aguilar-Rojas, Oscar
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
Social Indicators Research
The service industries journal
Working paper
International journal of hospitality management
255
Journal of hospitality marketing & management
84
Journal of business research : JBR
72
Tourism management : research, policies, practice
52
Journal of retailing and consumer services
44
Journal of vocational behavior
42
The journal of services marketing
41
Cogent business & management
39
The international journal of human resource management
39
Journal of travel and tourism marketing
37
International journal of human resource management
36
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Journal of managerial psychology
31
Tourism management perspectives : TMP
29
Service business
24
Career development international : the journal for executive, consultants, academics and individuals
23
Employee relations
23
Journal of hospitality and tourism insights
23
Journal of Asian finance, economics and business : JAFEB
22
Administrative Sciences : open access journal
20
International journal of organizational analysis
18
Personnel review
18
Public management review
18
Journal of service research : JSR
16
Global business review
15
Public personnel management
15
The international journal of productivity and performance management
15
Tourism and hospitality research : THR
15
Advances in developing human resources : ADHR
14
Discussion paper series / IZA
14
Journal for global business advancement : JGBA
14
Journal of business ethics : JOBE
14
Journal of service management
14
Journal of the Academy of Marketing Science
14
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
14
Human resource management
13
Journal of air transport management
13
Journal of service theory and practice
13
more ...
less ...
Source
All
ECONIS (ZBW)
156
Showing
21
-
30
of
156
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
21
Big data analytics and hotel guest experience : a critical analysis of the literature
Zarezadeh, Zohreh Zara
;
Rastegar, Raymond
;
Xiang, Zheng
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2320-2336
Persistent link: https://www.econbiz.de/10013412614
Saved in:
22
Is coolness important to luxury hotel brand management? : the linking and moderating mechanisms between coolness and customer brand engagement
Nguyen Huu Khoi
;
Le, Angelina Nhat Hanh
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
Saved in:
23
Biophilic design for urban hotels : prospective hospitality employees' perspectives
Guzzo, Renata Fernandes
;
Suess, Courtney
;
Legendre, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 2914-2933
Persistent link: https://www.econbiz.de/10013412832
Saved in:
24
Management commitment to the ecological environment, green work engagement and their effects on hotel employees’ green work outcomes
Karatepe, Tuna
;
Ozturen, Ali
;
Karatepe, Osman M.
;
Uner, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 3084-3112
Persistent link: https://www.econbiz.de/10013412849
Saved in:
25
Evaluating the effect of multifactors on employee's innovative behavior in SMEs : mediating effects of thriving at work and organizational commitment
Nguyen Phuc Nguyen
;
McGuirk, Helen
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4458-4479
Persistent link: https://www.econbiz.de/10013455335
Saved in:
26
Employee engagement, its antecedents and effects on business performance in hospitality industry : a multilevel analysis
Liu, Xiaoming
;
Yu, Jing
;
Guo, Qiang
;
Li, Jun
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4631-4652
Persistent link: https://www.econbiz.de/10013455347
Saved in:
27
How autonomy-supportive leaders influence employee service performance : a multilevel study
Shih, Chih-Ting
;
Chen, Shu-Ling
;
Chao, Minston
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 630-651
Persistent link: https://www.econbiz.de/10013362137
Saved in:
28
Technostressors and service employees outcomes : a longitudinal study
Raza, Ali
;
Ishaq, Muhammad Ishtiaq
;
Zia, Haleema
; …
- In:
The service industries journal
42
(
2022
)
13/14
,
pp. 1030-1053
Persistent link: https://www.econbiz.de/10013362170
Saved in:
29
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
30
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->