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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The journal of services marketing"
~person:"Carlson, Jamie"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Government document"
~type_genre:"Handbuch"
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Consumer behaviour
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Service quality
2
Beziehungsmarketing
1
Customer analysis
1
Customer experience
1
Einzelhandel
1
Kundenanalyse
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Measurement
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Messung
1
Multichannel strategy
1
Multikanalvertrieb
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Omnichannel
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Online retailing
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Online-Handel
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Professional sports
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Profisport
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Relationship marketing
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Retail
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Retail trade
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Safety
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Security
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Servicescape
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Carlson, Jamie
Han, Heesup
12
Jang, Soocheong
12
Mattila, Anna S.
11
Sharma, Piyush
7
Wong, IpKin Anthony
6
Bilgihan, Anil
5
Jeong, Miyoung
5
Klaus, Philipp
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Wu, Luorong
5
Chua, Bee-Lia
4
Daunt, Kate L.
4
Fong, Lawrence Hoc Nang
4
Ha, Hong Youl
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Harris, Lloyd C.
4
Hollebeek, Linda D.
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Hwang, Jinsoo
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Law, Chun Hung Roberts
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Liu, Matthew Tingchi
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Rosenbaum, Mark
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Sparks, Beverley
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Bai, Billy
3
Cai, Ruiying
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Denizci Guillet, Basak
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DiPietro, Robin B.
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Ha, Jooyeon
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Huang, Songshan
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Hwang, Johye
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Hyun, Sunghyup Sean
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Kandampully, Jay
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Kim, Heewon
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Kim, Jong Min
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Kim, Jong-Hyeong
3
Kim, Seongseop
3
Liu, Qing
3
Miao, Li
3
Neale, Larry
3
Nicolau, Juan Luis
3
Parsa, H. G.
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Poddar, Amit
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Seger-Guttmann, Tali
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International journal of contemporary hospitality management
The journal of services marketing
Journal of marketing management : MM
4
Journal of retailing and consumer services
4
Australasian marketing journal
2
Electronic markets : the international journal on networked business
1
International journal of quality & reliability management
1
Journal of business research : JBR
1
Journal of consumer marketing
1
Journal of retailing
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The journal of brand management : an international journal
1
The journal of consumer marketing
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ECONIS (ZBW)
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SafeCX : a framework for safe customer experience in omnichannel retailing
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Chowdhury, Noman H.
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 499-529
Persistent link: https://www.econbiz.de/10013407558
Saved in:
2
An empirical assessment of consumers' evaluations of web site service quality : conceptualizing and testing a formative model
O'Cass, Aron
;
Carlson, Jamie
- In:
The journal of services marketing
26
(
2012
)
6
,
pp. 419-434
Persistent link: https://www.econbiz.de/10009672373
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