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~isPartOf:"International journal of contemporary hospitality management"
~source:"econis"
~subject:"Beziehungsmarketing"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Mehrbändiges Werk"
~type_genre:"Working Paper"
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Subject
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Beziehungsmarketing
Hotel industry
335
Hotellerie
333
Consumer behaviour
261
Konsumentenverhalten
261
Hospitality industry
212
Gastgewerbe
211
Service quality
162
Dienstleistungsqualität
161
Gastronomie
158
Restaurant industry
158
Customer satisfaction
140
Kundenzufriedenheit
140
Tourism industry
131
Tourismuswirtschaft
131
Tourism
128
Relationship marketing
120
Tourismus
99
Tourism employees
94
Tourismusberufe
94
Arbeitszufriedenheit
93
Job satisfaction
93
Arbeitsverhalten
87
Work behaviour
87
Hospital
81
Krankenhaus
81
Bibliometrics
74
Bibliometrie
74
Coronavirus
69
USA
68
United States
67
Hospitality
65
Holiday behaviour
63
Urlaubsverhalten
63
Firm performance
62
Unternehmenserfolg
62
China
61
Human Resource Management
58
Personalmanagement
58
Employee retention
57
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Undetermined
78
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Article
120
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Article in journal
Aufsatz im Buch
Mehrbändiges Werk
Working Paper
Aufsatz in Zeitschrift
120
Case study
1
Fallstudie
1
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English
120
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Han, Heesup
5
Alnawas, Ibrahim
2
Bilgihan, Anil
2
Gursoy, Dogan
2
Huang, Songshan
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Kim, Seongseop
2
Kim, Soyeon
2
King, Ceridwyn
2
Lee, Jin-soo
2
Li, Yaoqi
2
Lo, Ada S.
2
Luu Trong Tuan
2
Mattila, Anna
2
Raab, Carola
2
Rahimi, Roya
2
Sparks, Beverley
2
Tanford, Sarah
2
Wong, IpKin Anthony
2
Wu, Luorong
2
Abbott, JéAnna Lanza
1
Abu Farha, Allam K.
1
Afaq, Anam
1
Aguilar-Rojas, Oscar
1
Al Khateeb, Amr
1
Alasker, Thamir Hamad
1
Albayrak, Tahir
1
Aluri, Ajay
1
Ammari, Nedra Bahri
1
Anaya, Gerardo Joel
1
Aparicio-Valverde, Mireia
1
Asante, Bismark Omane
1
Au, Norman
1
Aziz, Mariam Ashraf
1
Babakus, Emin
1
Bai, Billy
1
Baker, Melissa A.
1
Ballester, Estefania
1
Baloglu, Seyhmus
1
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Published in...
All
International journal of contemporary hospitality management
Journal of business research : JBR
644
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
406
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
191
The service industries journal
185
Journal of strategic marketing
169
Journal of the Academy of Marketing Science
164
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
Journal of service management
106
Journal of retailing
103
Cogent business & management
102
Psychology & marketing
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
The international review of retail, distribution and consumer research
73
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
68
International journal of retail & distribution management
68
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
66
European journal of operational research : EJOR
65
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ECONIS (ZBW)
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120
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1
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
2
Metaverse as a driver for customer experience and value co-creation : implications for hospitality and tourism
management
and marketing
Buhalis, Dimitrios
;
Lin, Michael S.
;
Leung, Daniel
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 701-716
Persistent link: https://www.econbiz.de/10013546075
Saved in:
3
The theory-practice research gains from big data : evidence from hospitality loyalty programs
Rita, Paulo
;
Tiago, Maria Teresa Borges
;
Caetano, Joana
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4486-4501
Persistent link: https://www.econbiz.de/10014430130
Saved in:
4
Is coolness important to luxury hotel brand
management
? : the linking and moderating mechanisms between coolness and customer brand engagement
Nguyen Huu Khoi
;
Le, Angelina Nhat Hanh
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
Saved in:
5
Brand
management
- standing out from the crowd : a review and research agenda for hospitality
management
King, Ceridwyn
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 115-140
Persistent link: https://www.econbiz.de/10011611097
Saved in:
6
Customer relationship
management
(people, process and technology) and organisational culture in hotels : which traits matter?
Rahimi, Roya
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1380-1402
Persistent link: https://www.econbiz.de/10011732137
Saved in:
7
Implementing Customer Relationship
Management
(CRM) in hotel industry from organizational culture perspective : case of a chain hotel in the UK
Rahimi, Roya
;
Gunlu, Ebru
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 89-112
Persistent link: https://www.econbiz.de/10011435696
Saved in:
8
A critical review of research on customer experience
management
: theoretical, methodological and cultural perspectives
Hwang, Johye
;
Seo, Soobin
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2218-2246
Persistent link: https://www.econbiz.de/10011567263
Saved in:
9
Stakeholder
management
in the Chinese hotel industry : the antecedents and impacts
Lo, Yin-hsi
- In:
International journal of contemporary hospitality management
25
(
2013
)
4
,
pp. 470-490
Persistent link: https://www.econbiz.de/10009761415
Saved in:
10
The impact of revenue
management
on hotel key account relationship development
Wang, Xuan Lorna
- In:
International journal of contemporary hospitality management
24
(
2012
)
3
,
pp. 358-380
Persistent link: https://www.econbiz.de/10009544822
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