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~isPartOf:"International journal of contemporary hospitality management"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
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Search: subject:"Dienstleistungssektor"
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Consumer behaviour
Dienstleistungssektor
17
Service industry
17
Dienstleistungsqualität
10
Service quality
10
Services
6
Customer satisfaction
5
Innovation
5
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Bai, Billy
1
Bilgihan, Anil
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Bujisic, Milos
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Chu, Rongwei
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Li, Minglong
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Liu, Matthew Tingchi
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International journal of contemporary hospitality management
The journal of services marketing
29
Journal of retailing and consumer services
20
The service industries journal
15
Journal of business research : JBR
13
Journal of service management
11
Journal of service research : JSR
11
International journal of hospitality management
9
Services marketing quarterly
9
Journal of service research
8
Journal of the Academy of Marketing Science
6
Psychology & marketing
6
Asia Pacific journal of marketing and logistics
4
International journal of services and operations management
4
Journal of service theory and practice
4
Journal of strategic marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of production economics
3
International journal of quality and service sciences
3
Journal of consumer behaviour : an international research review
3
Journal of marketing
3
European journal of management and business economics : EJM&BE
2
European journal of marketing : EJM
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
Inventi impact: retailing & consumer services
2
Journal of Contemporary Issues in Business and Government
2
Journal of business-to-business marketing
2
Journal of consumer marketing
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing management : MM
2
Journal of service theory and practice : JSTP
2
Managing service quality : MSQ ; an international journal
2
Operations research
2
Service business
2
The journal of consumer marketing
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Amfiteatru economic : an economic and business research periodical
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
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Athens journal of business & economics : AJBE
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ECONIS (ZBW)
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1
The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload
Qiu, Hailian
;
Li, Minglong
;
Bai, Billy
;
Wang, Ning
;
Li, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1374-1398
Persistent link: https://www.econbiz.de/10013164613
Saved in:
2
Systematic review of the elements and service standards of delightful service
Wang, Jen Chun
;
Wang, Yi-Chieh
;
Tai, Yang-Fei
- In:
International journal of contemporary hospitality management
28
(
2016
)
7
,
pp. 1310-1337
Persistent link: https://www.econbiz.de/10011596010
Saved in:
3
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
4
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
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