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~isPartOf:"International journal of contemporary hospitality management"
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Search: subject:"Satisfaction"
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Customer satisfaction
140
Kundenzufriedenheit
140
Dienstleistungsqualität
96
Service quality
96
Arbeitszufriedenheit
93
Job satisfaction
93
Hotel industry
88
Hotellerie
88
Consumer behaviour
81
Konsumentenverhalten
81
Beziehungsmarketing
56
Relationship marketing
56
Tourism employees
45
Tourismusberufe
45
Employee retention
36
Mitarbeiterbindung
36
Gastronomie
33
Restaurant industry
33
Arbeitsverhalten
31
Work behaviour
31
Gastgewerbe
29
Hospitality industry
29
Arbeitskräfte
24
Emotion
24
Workforce
24
Satisfaction
23
Human Resource Management
22
Personalmanagement
22
Hospital
20
Krankenhaus
20
Leistungsmotivation
20
Work motivation
20
Beschwerdemanagement
15
Complaint management
15
Customer service
15
Holiday behaviour
15
Kundenservice
15
Urlaubsverhalten
15
Arbeitsmobilität
14
China
14
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227
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227
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English
227
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Karatepe, Osman M.
13
Han, Heesup
8
Jang, Soocheong
4
Jeong, Miyoung
4
Wong, IpKin Anthony
4
Fong, Lawrence Hoc Nang
3
Guchait, Priyanko
3
Gursoy, Dogan
3
Jung, Hyo Sun
3
Kim, Taegoo
3
Kim, Woo Gon
3
Kong, Haiyan
3
Law, Chun Hung Roberts
3
Lee, Jin-soo
3
Magnini, Vincent P.
3
Oh, Haemoon
3
Yoon, Hye Hyun
3
Alnawas, Ibrahim
2
Ampofo, Emmanuel Twumasi
2
Bai, Billy
2
Baum, Tom
2
Bilgihan, Anil
2
Brochado, Ana
2
Bujisic, Milos
2
Chen, Chun-Chu
2
Cho, Seonghee
2
Choi, Laee
2
Cobanoglu, Cihan
2
Dedeoğlu, Bekir Bora
2
Foroudi, Pantea
2
Hwang, Johye
2
Hyun, Sunghyup Sean
2
Jani, Dev
2
Kim, Insin
2
Kim, Jong Min
2
Kim, Jong-Hyeong
2
Kim, Mi Ran
2
Kim, Min-Seong
2
Kim, Soyeon
2
Kim, Wansoo
2
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International journal of contemporary hospitality management
Discussion paper series / IZA
581
International journal of hospitality management
559
IZA Discussion Papers
506
Journal of business research : JBR
461
Journal of retailing and consumer services
459
Social Indicators Research
387
IZA Discussion Paper
313
Journal of vocational behavior
293
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
231
The service industries journal
229
SOEPpapers on Multidisciplinary Panel Data Research
228
The international journal of human resource management
226
Journal of Services Marketing
225
Tourism management : research, policies, practice
225
The journal of services marketing
217
Cogent business & management
196
Journal of hospitality marketing & management
193
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
192
Journal of travel and tourism marketing
191
MPRA Paper
184
Journal of Happiness Studies
173
Journal of business ethics : JOBE
153
NBER working paper series
153
Working paper / National Bureau of Economic Research, Inc.
150
International Journal of Contemporary Hospitality Management
143
International Journal of Bank Marketing
136
International journal of human resource management
134
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
133
European Journal of Marketing
131
Tourism management perspectives : TMP
129
Journal of Managerial Psychology
127
Journal of managerial psychology
123
Journal of economic behavior & organization : JEBO
122
NBER Working Paper
122
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
119
SpringerLink / Bücher
119
Journal of business and psychology
113
International journal of happiness and development
112
Journal of career development
112
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ECONIS (ZBW)
227
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227
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1
Burnout and counterproductive workplace behaviours among frontline hospitality employees : the effect of perceived contract precarity
Wallace, Elaine
;
Coughlan, Joseph
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 451-468
Persistent link: https://www.econbiz.de/10013546060
Saved in:
2
Nonlinear effects of employee engagement and
satisfaction
on turnover intention
Oh, Haemoon
;
Jeong, Miyoung
;
Shin, Hyejo Hailey
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2410-2436
Persistent link: https://www.econbiz.de/10014314785
Saved in:
3
What matters, and what matters most? : exploring resident
satisfaction
in continuing care retirement communities
Chaulagain, Suja
;
Li, Jianwen
;
Pizam, Abraham
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2472-2495
Persistent link: https://www.econbiz.de/10013412651
Saved in:
4
How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors : the role of psychological well-being and tenure
Gip, Huy
;
Guchait, Priyanko
;
Paşamehmetoğlu, Aysin
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 64-91
Persistent link: https://www.econbiz.de/10013546019
Saved in:
5
Professional identity, passion and career change during the pandemic : comparing nascent and experienced hospitality professionals
Chen, Chun-Chu
;
Tsai, Frank C.
;
Chen, Hsiangting Shatina
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 973-991
Persistent link: https://www.econbiz.de/10013546101
Saved in:
6
The dynamics in asymmetric effects of multi-attributes on customer
satisfaction
: evidence from COVID-19
Kim, Jong Min
;
Liu, Jiahao
;
Park, Keeyeon Ki-cheon
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3497-3517
Persistent link: https://www.econbiz.de/10014334322
Saved in:
7
A hotel stay for a respite from work? : examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests
Chen, Chun-Chu
;
Han, Jiyoon
;
Wang, Yao-Chin
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1270-1289
Persistent link: https://www.econbiz.de/10013164588
Saved in:
8
How CSR and well-being affect work-related outcomes : a hospitality industry perspective
Guzzo, Renata F.
;
Abbott, JéAnna Lanza
;
Lee, Minwoo
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1470-1490
Persistent link: https://www.econbiz.de/10013164617
Saved in:
9
Cocreation of gastronomy experience through cooking classes
Yoo, Joanne Jung-Eun
;
Park, Junkyu
;
Cho, Meehee
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3230-3252
Persistent link: https://www.econbiz.de/10013412878
Saved in:
10
From teamwork to psychological well-being and job performance : the role of CSR in the workplace
Kim, Ho-Seok
;
Kim, Min-Seong
;
Koo, Dongwoo
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3764-3789
Persistent link: https://www.econbiz.de/10013413089
Saved in:
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