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~isPartOf:"International journal of economics and financial issues : IJEFI"
~isPartOf:"Technological forecasting & social change : an international journal"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
~type_genre:"Collection of articles of several authors"
~type_genre:"Conference paper"
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Relationship marketing
Consumer behaviour
288
Konsumentenverhalten
288
Social Web
66
Social web
66
Beziehungsmarketing
42
Innovation adoption
40
Customer satisfaction
38
Innovationsakzeptanz
38
Kundenzufriedenheit
38
Dienstleistungsqualität
29
Service quality
29
Innovation diffusion
27
Innovationsdiffusion
27
Internet marketing
27
Online-Marketing
27
Innovation
26
Online retailing
25
Online-Handel
25
Technischer Fortschritt
21
Technological change
21
Confidence
19
Mobile communications
18
Mobilkommunikation
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Vertrauen
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Consumer behavior
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Data protection
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Datenschutz
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E-commerce
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Electronic Commerce
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Social media
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Brand image
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Brand management
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Einzelhandel
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Markenimage
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Retail trade
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Environmental consciousness
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Innovation management
13
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42
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Article in journal
Collection of articles of several authors
Conference paper
Aufsatz in Zeitschrift
42
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3
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42
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Caputa, Wiesława
2
Chen, Shih-Chih
2
Hajli, Nick
2
Lin, Chieh-Peng
2
Nadeem, Waqar
2
Teck Ming Tan
2
Abu Bakar bin Abdul Hamid
1
Agarwal, Anurag K.
1
Ahammad, Mohammad F.
1
Akram, Muhammad Shakaib
1
Al-Ghazali, Basheer Mohammed
1
Amirkhanpour, Monaliz
1
Balaji, M. S.
1
Balci, Gökcay
1
Bang, Nguyen
1
Batat, Wided
1
Bhatti, Zeeshan Ahmed
1
Bin Mohammed Yusoff, Rosman
1
Bourlakis, Michael
1
Cham Tat Huei
1
Chang, Yaping
1
Chen, Xin
1
Chiang, Lanlung
1
Cui, Yu
1
Delafrooz, Narges
1
Dhir, Amandeep
1
Dwivedi, Yogesh Kumar
1
El Faker, Abdellatif
1
El Ghazi, Hamid
1
Eugene Cheng-xi Aw
1
Evans, Richard
1
Fathipoor, Maryam
1
Foroudi, Pantea
1
Frank, Darius-Aurel
1
Gao, Yajie
1
Garaus, Marion
1
Ghobakhloo, Morteza
1
Guo, Shuojia
1
Gupta, Suraksha
1
Hampson, Daniel Peter
1
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International journal of economics and financial issues : IJEFI
Technological forecasting & social change : an international journal
Journal of retailing and consumer services
506
Journal of business research : JBR
404
International journal of hospitality management
217
The journal of services marketing
164
The service industries journal
104
The journal of product & brand management
99
Journal of hospitality marketing & management
95
Journal of the Academy of Marketing Science
92
Journal of travel and tourism marketing
89
International journal of contemporary hospitality management
88
Industrial marketing management : the international journal for industrial and high-tech firms
85
Cogent business & management
83
Psychology & marketing
82
The journal of brand management : an international journal
82
Asia Pacific journal of marketing and logistics
81
Journal of strategic marketing
78
Tourism management : research, policies, practice
77
Journal of retailing
74
Journal of service research : JSR
70
Journal of service management
69
Journal of marketing
68
Services marketing quarterly
62
European journal of marketing : EJM
61
The international review of retail, distribution and consumer research
60
Service business
59
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
59
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
58
Marketing intelligence & planning
58
International journal of retail & distribution management
54
International journal of internet marketing and advertising : IJIMA
52
The international journal of bank marketing : IJBM
52
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
51
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
48
International journal of electronic customer relationship management : IJECRM
47
The journal of business & industrial marketing
47
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
45
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
42
International journal of electronic marketing and retailing : IJEMR
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
41
Journal of marketing management : MM
41
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ECONIS (ZBW)
42
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1
Customer engagement, dependence and loyalty : an empirical study of Chinese customers in multitouch service encounters
Chen, Xin
;
Guo, Shuojia
;
Xiong, Jie
;
Ye, Zhuxin
- In:
Technological forecasting & social change : an …
197
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468859
Saved in:
2
A social CRM analytic framework for improving customer retention, acquisition, and conversion
Lamrhari, Soumaya
;
El Ghazi, Hamid
;
Oubrich, Mourad
;
El …
- In:
Technological forecasting & social change : an …
174
(
2022
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013209542
Saved in:
3
Service exchange activities in the sharing economy : professional versus amateur peer providers
Xiang, Diandian
;
Li, Xia
;
Hampson, Daniel Peter
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014477318
Saved in:
4
Awareness of network security and customer value : the company and customer perspective
Krawczyk-Sokołowska, Izabela
;
Caputa, Wiesława
- In:
Technological forecasting & social change : an …
190
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014441438
Saved in:
5
Design affordance in VR and customization intention : is customer inspiration a missing link?
Zhou, Fei
;
Zhang, Na
;
Wang, Na
;
Mou, Jian
- In:
Technological forecasting & social change : an …
192
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014444060
Saved in:
6
Is product customization always beneficial in the context of C2M platforms? : a signaling theory perspective
Wang, Shuai
;
Ma, Shuang
- In:
Technological forecasting & social change : an …
197
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014468855
Saved in:
7
Social robots: partner or intruder in the home? : the roles of self-construal, social support, and relationship intrusion in consumer preference
Chang, Yaping
;
Gao, Yajie
;
Zhu, Donghong
;
Safeer, Asif Ali
- In:
Technological forecasting & social change : an …
197
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014468878
Saved in:
8
Being seen ... by human or machine? : acknowledgment effects on customer responses differ between human and robotic service workers
Frank, Darius-Aurel
;
Otterbring, Tobias
- In:
Technological forecasting & social change : an …
189
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014266108
Saved in:
9
Exploring the sustainable influencing factors of audience loyalty of Chinese sports live broadcast platform based on SEM model
Zou, Yao
;
Zhang, Xizhi
;
Zheng, Weitao
;
Huang, Zhiyong
- In:
Technological forecasting & social change : an …
189
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014266197
Saved in:
10
How augmented reality (AR) is transforming the restaurant sector : Investigating the impact of "Le Petit Chef" on customers' dining experiences
Batat, Wided
- In:
Technological forecasting & social change : an …
172
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013174432
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