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~isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
~subject:"Customer satisfaction"
~subject:"Einzelhandel"
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Customer satisfaction
Einzelhandel
E-commerce
140
Electronic Commerce
140
Online retailing
70
Online-Handel
70
Consumer behaviour
69
Konsumentenverhalten
69
Internet marketing
41
Online-Marketing
41
Retail trade
35
Social Web
28
Social web
28
Beziehungsmarketing
25
Relationship marketing
25
Website
21
Kundenzufriedenheit
20
e-commerce
20
Confidence
18
Vertrauen
18
Internet
16
Dienstleistungsqualität
15
Service quality
15
USA
14
Viral marketing
14
Virales Marketing
14
United States
13
Preismanagement
12
Pricing strategy
12
consumer behaviour
11
trust
11
online shopping
10
Distribution channel
9
Vertriebsweg
9
e-tail
9
Data protection
8
Datenschutz
8
India
7
Indien
7
online retail
7
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51
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51
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English
51
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Abbate, Tindara
1
Acharyulu, G. V. R. K.
1
Akrimi, Yosra
1
Al-Adwan, Ahmad Samed
1
Alhorani, Alaa
1
Allimuthu, Udayakumar
1
Amatulli, Cesare
1
Angriawan, Arifin
1
Anh Chi Phan
1
Assimakopoulos, Costas
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Atilgan, Kalender Özcan
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Bateman, Patrick J.
1
Bayindir, Murat
1
Becerra, Enrique P.
1
Blázquez, Marta
1
Brettel, Malte
1
Cao, Lanlan
1
Cardoso, Margarida
1
Chandra, Bibhas
1
Chen, Lin
1
Chin, Wynne W.
1
Choudhary, Farah S.
1
Chowa, Charles
1
Colella, Giuseppe
1
Constantinides, Efthymios
1
Cuthbertson, Richard
1
Dafoulas, George
1
Di Fatta, Davide
1
Dionísio, Pedro
1
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1
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1
Freitas, André Luís Policani
1
Groß, Michael
1
Grüschow, Robert Maximilian
1
Gudergan, Siegfried
1
Gupta, Pranjal
1
Ha Thu Nguyen
1
Harris, Judy
1
Heiens, Richard A.
1
Holzapfel, Andreas
1
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Published in...
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International journal of electronic commerce : IJEC
International journal of electronic marketing and retailing : IJEMR
Journal of retailing and consumer services
99
Journal of business research : JBR
31
Journal of retailing
30
Journal of internet commerce
21
European journal of operational research : EJOR
19
International journal of business information systems : IJBIS
19
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
19
International journal of electronic customer relationship management : IJECRM
18
International journal of production economics
17
International journal of retail & distribution management
17
International journal of retail and distribution management
16
International journal of e-business research : an official publication of the Information Resources Management Association
15
Electronic commerce research
14
The international review of retail, distribution and consumer research
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
Electronic commerce research and applications
12
Information systems research : ISR
12
Manufacturing & service operations management : M & SOM
12
Asia Pacific journal of marketing and logistics
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Information systems and e-business management : ISeB
11
International journal of electronic business
11
International journal of production research
11
Omega : the international journal of management science
11
SpringerLink / Bücher
10
Transportation research / E : an international journal
10
Cogent business & management
9
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
9
Service business
9
The service industries journal
9
International journal of hospitality management
8
Journal of marketing
8
Journal of operations management
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
International journal of public sector performance management : IJPSPM
7
Journal of travel and tourism marketing
7
Marketing science
7
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ECONIS (ZBW)
51
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1
Digital luxury retailing and the COVID-19 pandemic : a qualitative study
Colella, Giuseppe
;
Amatulli, Cesare
- In:
International journal of electronic marketing and …
13
(
2022
)
2
,
pp. 157-189
Persistent link: https://www.econbiz.de/10013255647
Saved in:
2
Electronic service recovery strategies and satisfaction with electronic service recovery : moderating role of value co-creation
Moghadam, Farzaneh Ghorbani
;
Saghih, Amir Mohammad Fakoor
- In:
International journal of electronic marketing and …
14
(
2023
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10014309993
Saved in:
3
Comparison of the consumers' need for touch in terms of high-touch and low-touch products in online and offline retail stores
Atilgan, Kalender Özcan
;
Bayindir, Murat
- In:
International journal of electronic marketing and …
14
(
2023
)
1
,
pp. 23-38
Persistent link: https://www.econbiz.de/10014309994
Saved in:
4
How e-service quality influence post-purchase behaviour : the mediating role of perceived value and the moderating of perceived risk
Ha Thu Nguyen
;
Anh Chi Phan
;
Phuong Hien Nguyen
- In:
International journal of electronic marketing and …
14
(
2023
)
3
,
pp. 257-274
Persistent link: https://www.econbiz.de/10014310029
Saved in:
5
Shopping orientations and its influence on online purchase intention : a study of young adults
Meppurath, Daly Paulose
;
Varghese, Roshna
- In:
International journal of electronic marketing and …
13
(
2022
)
1
,
pp. 105-135
Persistent link: https://www.econbiz.de/10012695462
Saved in:
6
The effect of country of origin on the perceived quality of e-services
Zhang, Zhuofan
;
Jiménez, Fernando R.
;
Yang, Shuang
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 411-424
Persistent link: https://www.econbiz.de/10014309988
Saved in:
7
Does visual merchandising affect response behaviour Role of atmospheric cues in online retailing
Choudhary, Farah S.
;
Sharma, Alka
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 466-489
Persistent link: https://www.econbiz.de/10014309991
Saved in:
8
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
9
The impact of digital sales channels on web sales : evidence from the USA's largest online retailers
Narayanaswamy, Ravi
;
Heiens, Richard A.
- In:
International journal of electronic marketing and …
12
(
2021
)
3
,
pp. 306-322
Persistent link: https://www.econbiz.de/10012598447
Saved in:
10
Perceived diagnostics of virtual try-on technologies and attitudes toward men's suits
Nam, Changhyun
;
Kim, Young Do
- In:
International journal of electronic marketing and …
12
(
2021
)
1
,
pp. 36-51
Persistent link: https://www.econbiz.de/10012509377
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