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~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
~isPartOf:"International journal of retail & distribution management"
~subject:"Retail trade"
~subject:"Service quality"
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Retail trade
Service quality
Consumer behaviour
462
Konsumentenverhalten
462
Einzelhandel
150
Online retailing
139
Online-Handel
139
Beziehungsmarketing
86
Relationship marketing
86
E-commerce
71
Electronic Commerce
71
Internet marketing
61
Online-Marketing
61
Customer satisfaction
59
Kundenzufriedenheit
59
Brand management
57
Markenführung
57
Social Web
44
Social web
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Markenimage
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Markenartikel
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179
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179
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Cliquet, Gérard
4
Faultrier, Brigitte de
4
Diallo, Mbaye Fall
3
Yildirim, Kemal
3
Ayalp, Nur
2
Bagdare, Shilpa
2
Ballantine, Paul W.
2
Boulay, Jacques
2
Burns, David J.
2
Cagatay, Kubulay
2
Carpenter, Jason M.
2
Chandra, Bibhas
2
Das, Gopal
2
Deli-Gray, Zsuzsa
2
Demoulin, Nathalie T. M.
2
Djelassi, Souad
2
Eid, Riyad
2
El-Adly, Mohammed Ismail
2
Feenstra, Florence
2
Frasquet Deltoro, Marta
2
Groß, Michael
2
Jain, Rajnish
2
Khare, Arpita
2
Kumar, Sumit
2
Latusi, Sabrina
2
Luceri, Beatrice
2
Manolis, Chris
2
Muzellec, Laurent
2
Parsons, Andrew G.
2
Rajagopal
2
Sajad Rezaei
2
Swoboda, Bernhard
2
Taylor, David G.
2
Wan Khairuzzaman Wan Ismail
2
Abbate, Tindara
1
Abbes, Molka
1
Acharyulu, G. V. R. K.
1
Aktas, Gozen Guner
1
Al Haj Dawood, Emilia
1
Al Khasawneh, Mohammad Hamdi
1
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Published in...
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International journal of electronic marketing and retailing : IJEMR
International journal of retail & distribution management
Journal of retailing and consumer services
639
Journal of business research : JBR
214
International journal of hospitality management
193
Journal of retailing
142
The journal of services marketing
114
The international review of retail, distribution and consumer research
105
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
International journal of retail and distribution management
75
The service industries journal
71
Services marketing quarterly
69
Journal of travel and tourism marketing
66
Cogent business & management
55
Psychology & marketing
54
European journal of marketing : EJM
48
Asia Pacific journal of marketing and logistics
47
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of the Academy of Marketing Science
39
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
38
Service business
38
Management science : journal of the Institute for Operations Research and the Management Sciences
37
Marketing intelligence & planning
36
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
35
Journal of service management
35
Journal of marketing
33
Tourism management : research, policies, practice
33
European journal of operational research : EJOR
32
International journal of consumer studies
31
Journal of strategic marketing
31
The international journal of bank marketing : IJBM
31
International journal of quality and service sciences
30
Technological forecasting & social change : an international journal
29
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
28
Journal of air transport management
27
International journal of services and operations management
26
International journal of services, economics and management
26
Journal of internet commerce
26
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ECONIS (ZBW)
179
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1
Comparison of the consumers' need for touch in terms of high-touch and low-touch products in online and offline retail stores
Atilgan, Kalender Özcan
;
Bayindir, Murat
- In:
International journal of electronic marketing and …
14
(
2023
)
1
,
pp. 23-38
Persistent link: https://www.econbiz.de/10014309994
Saved in:
2
Antecedents and outcomes of omnichannel retail customer experience
Nguyen Hai Ninh
;
Tran Manh Dung
- In:
International journal of electronic marketing and …
14
(
2023
)
2
,
pp. 171-189
Persistent link: https://www.econbiz.de/10014310008
Saved in:
3
How e-service quality influence post-purchase behaviour : the mediating role of perceived value and the moderating of perceived risk
Ha Thu Nguyen
;
Anh Chi Phan
;
Phuong Hien Nguyen
- In:
International journal of electronic marketing and …
14
(
2023
)
3
,
pp. 257-274
Persistent link: https://www.econbiz.de/10014310029
Saved in:
4
Shopping orientations and its influence on online purchase intention : a study of young adults
Meppurath, Daly Paulose
;
Varghese, Roshna
- In:
International journal of electronic marketing and …
13
(
2022
)
1
,
pp. 105-135
Persistent link: https://www.econbiz.de/10012695462
Saved in:
5
Antecedents of m-commerce satisfaction and purchase behaviour in the footwear industry
Haque, Mehruba
;
Wong, Amy
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 259-279
Persistent link: https://www.econbiz.de/10014309727
Saved in:
6
The impact of new e-retailer's policy information on post-purchase services towards customer satisfaction
Kennedy, E. Noble
;
Kundu, Goutam Kumar
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 360-389
Persistent link: https://www.econbiz.de/10014309744
Saved in:
7
The effect of country of origin on the perceived quality of e-services
Zhang, Zhuofan
;
Jiménez, Fernando R.
;
Yang, Shuang
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 411-424
Persistent link: https://www.econbiz.de/10014309988
Saved in:
8
Augmented and virtual reality effects on social responsibility in retail
Wenzel, Kaylyn
;
Copeland, Lauren
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 425-442
Persistent link: https://www.econbiz.de/10014309989
Saved in:
9
The importance of service convenience and temporal personality for omnichannel customer equity and shopping behaviour
Park, Joonyong
;
Kim, Renee B.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 443-465
Persistent link: https://www.econbiz.de/10014309990
Saved in:
10
Does visual merchandising affect response behaviour Role of atmospheric cues in online retailing
Choudhary, Farah S.
;
Sharma, Alka
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 466-489
Persistent link: https://www.econbiz.de/10014309991
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