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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of business research : JBR"
~person:"Miao, Li"
~subject:"Konsumentenverhalten"
~subject:"Managers"
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Konsumentenverhalten
Managers
Consumer behaviour
9
Hotel industry
6
Hotellerie
6
USA
6
United States
6
Gastgewerbe
4
Hospitality industry
4
China
3
Customer service
3
Dienstleistungsqualität
3
Führungskräfte
3
Hospital
3
Krankenhaus
3
Kundenservice
3
Service quality
3
Airbnb
2
Beschwerdemanagement
2
Beziehungsmarketing
2
Complaint management
2
Coronavirus
2
Customer satisfaction
2
Epidemic
2
Epidemie
2
Gastronomie
2
Kundenzufriedenheit
2
Personalisierung
2
Personalization
2
Relationship marketing
2
Restaurant industry
2
Sharing economy
2
Social behaviour
2
Soziales Verhalten
2
Analysis of variance
1
Approach
1
Arbeitsmigranten
1
Attribution of responsibility
1
Ausländisch
1
Bewertung
1
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Article
12
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Article in journal
12
Aufsatz in Zeitschrift
12
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English
12
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Miao, Li
Han, Heesup
34
Mattila, Anna S.
33
Jang, Soocheong
31
Laroche, Michel
27
Ko, Eunju
22
Cleveland, Mark
16
Diamantopoulos, Adamantios
14
Valette-Florence, Pierre
14
Lee, Seoki
13
Wu, Luorong
13
Balaji, M. S.
12
Bartikowski, Boris
12
Filieri, Raffaele
12
Line, Nathaniel D.
12
Liu, Qing
12
Wei, Wei
12
Wong, IpKin Anthony
12
Hyun, Sunghyup Sean
11
Jeong, EunHa
11
Kim, Woo Gon
11
Richard, Marie-Odile
11
Septianto, Felix
11
Teng, Lefa
11
Zhang, Lu
11
Dwivedi, Yogesh Kumar
10
Gursoy, Dogan
10
Hanks, Lydia
10
Lu, Lu
10
Okumus, Fevzi
10
Seo, Yuri
10
Chebat, Jean-Charles
9
Foroudi, Pantea
9
Kim, Seongseop
9
Kukar-Kinney, Monika
9
Law, Chun Hung Roberts
9
Sharma, Piyush
9
Shukla, Paurav
9
Veloutsou, Cleopatra
9
Beatty, Sharon E.
8
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International journal of hospitality management
Journal of business research : JBR
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
Journal of revenue and pricing management
2
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The journal of services marketing
1
Tourism management : research, policies, practice
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
12
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12
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1
The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li
;
So, Kevin Kam Fung
;
Im, Jinyoung
;
Jiang, Ting
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
Saved in:
2
CEO letters : hospitality corporate narratives during the COVID-19 pandemic
Im, Jinyoung
;
Kim, Haemi
;
Miao, Li
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012424994
Saved in:
3
Silk and steel : a gendered approach to career and life by upper echelon women executives in the hospitality and tourism industry in China
Fan, Xiangli
;
Im, Jinyoung
;
Miao, Li
;
Tomas, Stacy
; …
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012820037
Saved in:
4
Complaints and resolutions in a peer-to-peer business model
Moon, Hyoungeun
;
Wei, Wei
;
Miao, Li
- In:
International journal of hospitality management
81
(
2019
),
pp. 239-248
Persistent link: https://www.econbiz.de/10012128338
Saved in:
5
Consumer inferences of corporate social responsibility (CSR) claims on packaged foods
Wei, Wei
;
Kim, Gaeul
;
Miao, Li
;
Behnke, Carl
;
Almanza, …
- In:
Journal of business research : JBR
83
(
2018
),
pp. 186-201
Persistent link: https://www.econbiz.de/10011802552
Saved in:
6
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
7
Self-regulation and "other consumers" at service encounters : a sociometer perspective
Miao, Li
- In:
International journal of hospitality management
39
(
2014
),
pp. 122-129
Persistent link: https://www.econbiz.de/10010389398
Saved in:
8
Customer engagement behaviors and hotel responses
Wei, Wei
;
Miao, Li
;
Huang, Zhuowei
- In:
International journal of hospitality management
33
(
2013
),
pp. 316-330
Persistent link: https://www.econbiz.de/10009746352
Saved in:
9
The influence of self-construal and co-consumption others on consumer complaining behavior
Wei, Wei
;
Miao, Li
;
Cai, Liping A.
;
Adler, Howard
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 764-771
Persistent link: https://www.econbiz.de/10009544310
Saved in:
10
Consumers’ responses to ambivalent online hotel reviews : the role of perceived source credibility and pre-decisional disposition
Xie, Hui
;
Miao, Li
;
Kuo, Pei-jou
;
Lee, Bo-youn
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 178-183
Persistent link: https://www.econbiz.de/10008821958
Saved in:
1
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