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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS"
~isPartOf:"Journal of marketing theory and practice : JMTP"
~subject:"Salespeople"
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Salespeople
Verkaufspersonal
33
Selling
10
Verkauf
10
Beziehungsmarketing
9
Relationship marketing
9
Emotion
8
Dienstleistungsqualität
6
Service quality
6
Arbeitsverhalten
5
Arbeitszufriedenheit
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Consumer behaviour
5
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Sales
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Leistungsmotivation
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Sales behaviour
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Verkaufsverhalten
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Work motivation
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Work stress
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B-to-B-Marketing
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Beschwerdemanagement
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Business-to-business marketing
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Complaint management
3
Customer incivility
3
Employee retention
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Edmondson, Diane R.
3
Matthews, Lucy M.
3
Inks, Scott A.
2
Ali, Ayaz
1
Ali, Fayaz
1
Anaza, Nwamaka
1
Apiradee Wongkitrungrueng
1
Armstrong, Steven J.
1
Arnold, Todd J.
1
Assaf, A. Georges
1
Avila, Ramon A.
1
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1
Bawa, Anupam
1
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1
Blal, Inès
1
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1
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1
Boukis, Achilleas
1
Bradford, Kevin Duane
1
Cheng, Bao
1
Cho, Meehee
1
Conde, Richard
1
Cummins, Shannon
1
Das, Gurudas
1
DeGeorge, Olivia J.
1
Evans, Kenneth R.
1
Ferrell, Linda K.
1
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1
Fredericks, Elisa
1
Fyles, J. James
1
Geng, Ruoqi
1
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1
Guy, Bonnie S.
1
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1
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1
Hong, Zhisheng
1
Iyer, Karthik N. S.
1
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1
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International journal of hospitality management
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
Journal of marketing theory and practice : JMTP
Industrial marketing management : the international journal for industrial and high-tech firms
154
The journal of personal selling & sales management : JPSSM
152
Journal of business research : JBR
110
The journal of business & industrial marketing
76
Journal of personal selling & sales management
75
Journal of the Academy of Marketing Science
58
Journal of retailing and consumer services
43
Journal of marketing
37
Journal of business-to-business marketing
34
The service industries journal
28
Journal of marketing theory and practice
25
Journal of retailing
23
SpringerLink / Bücher
22
Journal of business ethics : JOBE
20
Journal of marketing education : JME
20
Journal of marketing research : JMR
19
European journal of marketing : EJM
18
The Oxford handbook of strategic sales and sales management
15
International journal of retail & distribution management
14
Psychology & marketing
14
Journal of service research
13
Journal of service research : JSR
12
Marketing letters : a journal of research in marketing
12
European journal of marketing
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of marketing channels : ... distribution systems, strategy, and management
10
Journal of strategic marketing
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Marketing intelligence & planning
10
Harvard-Business-Manager : das Wissen der Besten
9
Journal of managerial issues : JMI
9
Sales management : a multinational perspective
9
Asia Pacific journal of marketing and logistics
8
Harvard business review : HBR
8
Journal of marketing management : MM
8
Journal of marketing research
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
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ECONIS (ZBW)
33
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1
Beyond skin-deep : triple roles of salesperson attractiveness and consumer bargaining styles
Apiradee Wongkitrungrueng
;
Krittinee Nuttavuthisit
; …
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 283-304
Persistent link: https://www.econbiz.de/10014511632
Saved in:
2
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
3
Influencing students into sales careers through a speed selling event
Matthews, Lucy M.
;
Edmondson, Diane R.
- In:
Journal of global scholars of marketing science : …
33
(
2023
)
2
,
pp. 231-247
Persistent link: https://www.econbiz.de/10014251316
Saved in:
4
Selling the value : perceptions of value from key stakeholders in university sales centers
Lastner, Matthew M.
;
Scribner, Lisa L.
;
Pelletier, Mark J.
- In:
Journal of global scholars of marketing science : …
33
(
2023
)
3
,
pp. 382-401
Persistent link: https://www.econbiz.de/10014319616
Saved in:
5
So, you want to start a sales center? : an organizational learning approach to sales center formation and growth
Rippé, Cindy B.
;
Cummins, Shannon
;
DeGeorge, Olivia J.
- In:
Journal of global scholars of marketing science : …
33
(
2023
)
3
,
pp. 402-428
Persistent link: https://www.econbiz.de/10014319618
Saved in:
6
Teaching integrated digital prospecting in the advanced sales course
Fyles, J. James
;
Guy, Bonnie S.
- In:
Journal of global scholars of marketing science : …
33
(
2023
)
3
,
pp. 429-443
Persistent link: https://www.econbiz.de/10014319621
Saved in:
7
Bringing theory to practice : examining the role of pay for performance, intrinsic motivation, and culture on sales agent tenure
Conde, Richard
;
Prybutok, Victor
;
Thompson, Kenneth N.
- In:
Journal of marketing theory and practice : JMTP
30
(
2022
)
3
,
pp. 374-393
Persistent link: https://www.econbiz.de/10013358784
Saved in:
8
Fostering employee-customer identification : the impact of relational job design
Li, Yan
;
Guo, Weining
;
Armstrong, Steven J.
;
Xie, Yi
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495023
Saved in:
9
Salesperson socialization to the consumption of organizationally provided support services : differences between high- and low-performing salespeople
Stan, Simona
;
Arnold, Todd J.
;
McAmis, Gregory T.
; …
- In:
Journal of marketing theory and practice : JMTP
29
(
2021
)
3
,
pp. 271-288
Persistent link: https://www.econbiz.de/10012607651
Saved in:
10
Frontline employee anger in response to customer incivility : antecedents and consequences
Li, Shanshi
;
Zhan, Jueying
;
Cheng, Bao
;
Scott, Noel
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012585684
Saved in:
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