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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~language:"eng"
~person:"Assaf, A. Georges"
~person:"Karatepe, Osman M."
~person:"Law, Rob"
~person:"Mattila, Anna S."
~person:"Sharma, Amit"
~type_genre:"Article in journal"
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Consumer behaviour
44
Hotel industry
44
Hotellerie
44
Konsumentenverhalten
44
Customer satisfaction
20
Dienstleistungsqualität
20
Kundenzufriedenheit
20
Service quality
20
Hospitality industry
17
Beziehungsmarketing
16
Gastgewerbe
16
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Article
134
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Article in journal
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134
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English
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Assaf, A. Georges
Karatepe, Osman M.
Law, Rob
Mattila, Anna S.
Sharma, Amit
Jang, Soocheong
94
Han, Heesup
59
Law, Chun Hung Roberts
50
Lee, Seoki
50
Kim, Woo Gon
45
Pizam, Abraham
40
Okumus, Fevzi
31
Köseoglu, Mehmet Ali
30
Miao, Li
28
Wong, IpKin Anthony
28
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27
Gursoy, Dogan
25
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25
Line, Nathaniel D.
25
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24
Chen, Ming-Hsiang
23
Qu, Hailin
23
So, Kevin Kam Fung
22
Hanks, Lydia
21
Kim, Hyun Jeong
21
Zhang, Lu
21
Hyun, Sunghyup Sean
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Kim, Peter Beomcheol
20
Wei, Wei
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Lu, Lu
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Madera, Juan M.
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Hwang, Jinsoo
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Tang, Liang
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Altinay, Levent
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DiPietro, Robin B.
16
Guchait, Priyanko
16
Heo, Cindy Yoonjoung
16
King, Ceridwyn
16
Lehto, Xinran Y.
16
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International journal of hospitality management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of contemporary hospitality management
44
Tourism management : research, policies, practice
35
Journal of travel and tourism marketing
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
28
Journal of hospitality marketing & management
18
Journal of business research : JBR
15
Tourism economics : the business and finance of tourism and recreation
15
The journal of services marketing
12
The service industries journal
12
The Cornell hospitality quarterly
10
Cornell hospitality quarterly : CQ
8
Journal of air transport management
8
Journal of banking & finance
5
Services marketing quarterly
5
Economic research
4
Journal of service management
4
Service business
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Tourism management perspectives : TMP
4
Applied economics
3
Journal of hospitality and tourism insights
3
Journal of service research
3
Tourism review : the official journal of the AIEST
3
Economic modelling
2
European journal of operational research : EJOR
2
International journal of revenue management : IJRM
2
Journal of business economics and management
2
Journal of financial services marketing : JFSM
2
Journal of retailing
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research : JSR
2
Managing service quality : MSQ ; an international journal
2
Marketing intelligence & planning
2
Paradigm : the journal of Institute of Management Technology
2
The Indian journal of economics
2
The international journal of bank marketing : IJBM
2
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
2
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ECONIS (ZBW)
134
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134
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date (oldest first)
1
Current knowledge and research directions of responsible tourism and hospitality : a review and research agenda
Gao, Yixing
;
Mattila, Anna S.
;
Andreu, Luisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 783-798
Persistent link: https://www.econbiz.de/10014633715
Saved in:
2
Effects of leader behaviors on extra-role proactive service : the role of cultural tightness-looseness
Rescalvo-Martin, Elisa
;
Gutierrez, Leopoldo
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457831
Saved in:
3
Firm performance during a crisis : effects of adhocracy culture, incremental product innovation, and firm size
Noone, Breffni M.
;
Lin, Michael S.
;
Sharma, Amit
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
1
,
pp. 153-183
Persistent link: https://www.econbiz.de/10014633457
Saved in:
4
Instant karma : how the karmic-investment mindset affects customer engagement with corporate charitable giving requests
Xue, Xunyue
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 770-782
Persistent link: https://www.econbiz.de/10014633713
Saved in:
5
Responsible tourism and hospitality
Gao, Yixing
;
Mattila, Anna S.
;
Andreu, Luisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 575-577
Persistent link: https://www.econbiz.de/10014633622
Saved in:
6
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
7
An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry : a sequential mediation model
Md Karim Rabiul
;
Karatepe, Osman M.
;
Al Karim, Rashed
; …
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014324965
Saved in:
8
Test of a serial mediation model of Machiavellian leadership among hospitality and tourism employees
Karatepe, Osman M.
;
Okumus, Fevzi
;
Nosrati, Saeid
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014310904
Saved in:
9
Transformation of consumer expectations for well-being in hospitality : a systems framework
Zhang, Lu
;
Wei, Wei
;
Yu, Heyao
;
Sharma, Amit
;
Olson, Eric D.
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
4
,
pp. NP4-NP17
Persistent link: https://www.econbiz.de/10014265895
Saved in:
10
The effect of smart shopper self-perceptions on word-of-mouth behaviors in the loyalty reward program context
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
2
,
pp. 243-266
Persistent link: https://www.econbiz.de/10012800229
Saved in:
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