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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Public management review"
~isPartOf:"The journal of services marketing"
~subject:"Innovationsmanagement"
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Innovationsmanagement
Service innovation
34
Innovation
28
Innovation management
20
Dienstleistungssektor
18
Service industry
18
Dienstleistung
16
Services
16
Dienstleistungsinnovation
15
Dienstleistungsqualität
13
Service quality
13
Beziehungsmarketing
7
Relationship marketing
7
Customer integration
6
Kundenintegration
6
service innovation
6
Consumer behaviour
5
Hotel industry
5
Hotellerie
5
Konsumentenverhalten
5
Public services
4
Service design
4
Öffentliche Dienstleistung
4
Customer satisfaction
3
Customer service
3
Dynamic capabilities
3
Dynamische Kompetenzen
3
Gesundheitswesen
3
Health care system
3
Kundenservice
3
Kundenzufriedenheit
3
New product development
3
Produktentwicklung
3
Social capital
3
Sozialkapital
3
Arbeitsgruppe
2
Betriebliche Wertschöpfung
2
Consumer vulnerability
2
Creativity
2
Digitalisierung
2
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Liu, Chih-Hsing
2
Luu Trong Tuan
2
Randhawa, Praneet
2
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Barrios, Andrés
1
Brodie, Roderick J.
1
Camacho, Sonia
1
Chen, Jiyao
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Cheng, Yu-chun
1
Chiu, Hung-chang
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Chu, Mei Tai
1
Cichy, Ronald F.
1
Colurcio, Maria
1
D'Lima, Danielle
1
Dang, Van Thac
1
Edvardsson, Bo
1
Estrada-Mejia, Catalina
1
Fan, Alei
1
Fulop, Naomi J.
1
Giang Hoang
1
Gottfridsson, Patrik
1
Hsieh, Jung-kuei
1
Huang, Chiung-En
1
Hudson, Emma
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Khaksar, Seyed Mohammad Sadegh
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Khosla, Rajiv
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Kim, Mi Ran
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Kristensson, Per
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Le Van Huy
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Lervik-Olsen, Line
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Li, Yong-Quan
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Lu, Zhi
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Mao, Zhenxing
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Morris, Stephen
1
Nguyen, Ninh
1
Nisar, Qasim Ali
1
O'Cass, Aron
1
Perdue, Richard R.
1
Pervan, Simon J.
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International journal of hospitality management
Journal of hospitality marketing & management
Public management review
The journal of services marketing
Journal of business research : JBR
20
The service industries journal
18
Industrial marketing management : the international journal for industrial and high-tech firms
10
SpringerLink / Bücher
9
The journal of business & industrial marketing
9
International journal of innovation management
8
Research
8
Journal of service management
7
International journal of services technology and management
6
Journal of open innovation : technology, market, and complexity
5
Technovation : the international journal of technological innovation, entrepreneurship and technology management
5
International journal of business innovation and research
4
International journal of production economics
4
Springer eBook Collection
4
Technological forecasting & social change : an international journal
4
European review of service economics and management
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of business innovation and research : IJBIR
3
International journal of contemporary hospitality management
3
International journal of innovation and technology management
3
Journal of entrepreneurship, management and innovation : JEMI ; a quarterly journal of Nowy Sacz School of Business, National-Louis University
3
Markt- und Unternehmensentwicklung Markets and Organisations
3
Service business
3
Services, experiences and innovation : integrating and extending research
3
The Cornell hospitality quarterly
3
AMS review : official publication of the Academy of Marketing Science
2
Betriebliche Tertiarisierung : der ganzheitliche Wandel vom Produktionsbetrieb zum dienstleistenden Problemlöser
2
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
2
Business horizons
2
Cogent business & management
2
Debating innovation : perspectives and paradoxes of an idealized concept
2
ERIM report series research in management
2
European journal of innovation management : EJIM
2
European research studies
2
IEEE transactions on engineering management : EM
2
Informationsmanagement und digitale Transformation
2
Innovation & management review
2
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1
Evidence use as sociomaterial practice? : a qualitative study of decision-making on introducing service innovations in health care
Turner, Simon
;
D'Lima, Danielle
;
Sheringham, Jessica
; …
- In:
Public management review
24
(
2022
)
7
,
pp. 1075-1099
Persistent link: https://www.econbiz.de/10013355275
Saved in:
2
Effects of internal strategic resources and capabilities on service innovation
Dang, Van Thac
;
Wang, Jianming
;
Le Van Huy
;
Nguyen, Ninh
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 112-144
Persistent link: https://www.econbiz.de/10014438605
Saved in:
3
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
4
Can both entrepreneurial and ethical leadership shape employees' service innovative behavior?
Giang Hoang
;
Luu Trong Tuan
;
Tuan Du
;
Thuy Thu Nguyen
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 446-463
Persistent link: https://www.econbiz.de/10014276920
Saved in:
5
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
6
To talk or to touch : unraveling consumer responses to two types of hotel in-room technology
Fan, Alei
;
Lu, Zhi
;
Mao, Zhenxing
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271302
Saved in:
7
Hospitality and tourism service innovation : a bibliometric review and future research agenda
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185281
Saved in:
8
Relationships between external knowledge, internal innovation, firms# open innovation performance, service innovation and business performance in the Pakistani hotel industry
Ul Hameed, Waseem
;
Nisar, Qasim Ali
;
Wu, Hung-Che
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012425261
Saved in:
9
Dual-focused transformational leadership and service innovation in hospitality organisations : a multilevel investigation
Yang, Mingjun
;
Luu Trong Tuan
;
Qian, David
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013198487
Saved in:
10
Service innovations : what the managers believe and what the customers say
Randhawa, Praneet
;
Kim, Mi Ran
;
Cichy, Ronald F.
- In:
Journal of hospitality marketing & management
26
(
2017
)
2
,
pp. 186-206
Persistent link: https://www.econbiz.de/10011669774
Saved in:
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