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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Wirtschaftswoche : Pflichtblatt der Wertpapierbörse in Frankfurt und Düsseldorf"
~subject:"Markenführung"
~subject:"Online-Marketing"
~subject:"Service quality"
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Search: ("Investition" OR "Konsumentenverhalten" OR "Steuer" OR "Wirtschaftskrise" OR "Wirtschaftspolitik") AND NOT isPartOf:Wirtschaftsdienst
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Markenführung
Online-Marketing
Service quality
Consumer behaviour
968
Konsumentenverhalten
968
Gastronomie
316
Restaurant industry
316
Hotel industry
279
Hotellerie
279
Customer satisfaction
275
Kundenzufriedenheit
275
Dienstleistungsqualität
270
Beziehungsmarketing
237
Relationship marketing
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Beschwerdemanagement
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Customer service
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Hospitality industry
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Han, Heesup
14
Jang, Soocheong
9
Line, Nathaniel D.
9
Law, Chun Hung Roberts
7
Mattila, Anna S.
7
Tang, Liang
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Gursoy, Dogan
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Hanks, Lydia
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International journal of hospitality management
Journal of hospitality marketing & management
Wirtschaftswoche : Pflichtblatt der Wertpapierbörse in Frankfurt und Düsseldorf
Journal of business research : JBR
641
Journal of retailing and consumer services
573
The journal of product & brand management
295
The journal of brand management : an international journal
267
International journal of internet marketing and advertising : IJIMA
133
Asia Pacific journal of marketing and logistics
132
Psychology & marketing
132
Journal of marketing communications
131
The journal of services marketing
125
International journal of contemporary hospitality management
124
Cogent business & management
117
International journal of advertising : the review of marketing communications
110
European journal of marketing : EJM
106
Journal of travel and tourism marketing
106
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
99
Journal of strategic marketing
94
The service industries journal
94
Marketing intelligence & planning
90
Journal of promotion management : innovations in planning and applied research
89
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
85
Journal of the Academy of Marketing Science
84
Journal of marketing
82
International journal of electronic marketing and retailing : IJEMR
80
SpringerLink / Bücher
80
Journal of international consumer marketing
79
International journal of consumer studies
77
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
77
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
75
Journal of internet commerce
75
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
73
Services marketing quarterly
73
Marketing letters : a journal of research in marketing
71
Journal of marketing management : MM
70
Journal of retailing
70
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
69
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
68
Tourism management : research, policies, practice
68
Journal of promotion management : JPM
67
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ECONIS (ZBW)
404
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1
To tip or not to tip? : explaining tipping behavior in restaurants with service-inclusive pricing
Fernandez, Sébastien
;
Gössling, Stefan
;
Martin-Rios, …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457830
Saved in:
2
Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Veloso, Mónica
;
Ieva, Marco
;
Gómez-Suárez, Mónica
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10014438602
Saved in:
3
When are vivid hotel photos effective? : the moderating effects of resource scarcity and brand level
Kim, Heewon
;
Hwang, Yoo Hee
;
Gim, Jaehee
;
Cheng, Yuqiao
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457796
Saved in:
4
How does ritualistic service increase brand evangelism through E2C interaction quality and memory? : the moderating role of social phobia
Shang, Yuanyuan
;
Li, Fangxuan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
Saved in:
5
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
6
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
7
Look on the bright side : emojis impact tipping behaviour
Lefebvre, Sarah
;
Boman, Laura
;
Orlowski, Marissa
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457828
Saved in:
8
The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry
Pizam, Abraham
;
Ozturk, Ahmet Bulent
;
Hacikara, Ahmet
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457836
Saved in:
9
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
10
Service robot's responses in service recovery and service evaluation : the moderating role of robots' social perception
Shan, Minghui
;
Zhu, Zhenzhong
;
Chen, Haipeng
;
Sun, Sijie
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014511796
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