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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"NBER working paper series"
~isPartOf:"Psychology & marketing"
~isPartOf:"Бизнес Информ"
~person:"Lu, Lu"
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Consumer behaviour
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Dienstleistungsqualität
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Service quality
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Customer satisfaction
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Gastronomie
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Kundenzufriedenheit
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Lu, Lu
Han, Heesup
37
Jang, Soocheong
31
Mattila, Anna S.
27
Prentice, Catherine
22
Septianto, Felix
20
Park, Jungkun
18
Dhir, Amandeep
17
Jebarajakirthy, Charles
16
Paul, Justin
15
Thaichon, Park
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Loureiro, Sandra Maria Correia
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Hollebeek, Linda D.
13
Kaur, Puneet
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Dwivedi, Yogesh Kumar
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Jeong, EunHa
12
Line, Nathaniel D.
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Lombart, Cindy
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Talwar, Shalini
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Woodside, Arch G.
12
Wu, Luorong
12
Zhang, Lu
12
Otterbring, Tobias
11
Pantano, Eleonora
11
Wei, Wei
11
Yi, Youjae
11
Agag, Gomaa
10
Das, Gopal
10
Hanks, Lydia
10
Hyun, Sunghyup Sean
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Kim, Woo Gon
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10
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10
Quach, Sara
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10
Khan, Imran
9
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9
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International journal of hospitality management
Journal of retailing and consumer services
NBER working paper series
Psychology & marketing
Бизнес Информ
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
2
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Cornell hospitality quarterly : CQ
1
Journal of business research : JBR
1
Journal of service research
1
Journal of sport management : the official journal of the North American Society of Sport Management
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The Cornell hospitality quarterly
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Designing gamified interactions with self-service technology at restaurants
Lee, Wangoo
;
Lu, Lu
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325583
Saved in:
3
The numerical stroop effect on consumer preference to order healthy food
Cai, Ruiying
;
Lu, Lu
;
Wu, Luorong
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014325598
Saved in:
4
Social servicescape's impact on customer perceptions of the hospitality brand : the role of branded social cues
Garmaroudi, Saeed Andaji
;
King, Ceridwyn
;
Lu, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012435849
Saved in:
5
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
6
Exploring guest response towards service failure in home-sharing : service presence and consumption motivation
Lu, Lu
;
Mody, Makarand Amrish
;
Andajigarmaroudi, Saeed
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241810
Saved in:
7
Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong
;
King, Ceridwyn A.
;
Lu, Lu
;
Guchait, Priyanko
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
Saved in:
8
Examining diners' decision-making of local food purchase : the role of menu stimuli and involvement
Lu, Lu
;
Chi, Christina Geng-Qing
- In:
International journal of hospitality management
69
(
2018
),
pp. 113-123
Persistent link: https://www.econbiz.de/10011821884
Saved in:
9
Can knowledge and product identity shift sensory perceptions and patronage intentions? : the case of genetically modified wines
Lu, Lu
;
Rahman, Imran
;
Chi, Christian Geng-Qing
- In:
International journal of hospitality management
53
(
2016
),
pp. 152-160
Persistent link: https://www.econbiz.de/10011443087
Saved in:
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