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~isPartOf:"International journal of hospitality management"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~isPartOf:"SpringerLink / Bücher"
~subject:"Salespeople"
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Salespeople
Verkaufspersonal
41
Verkäufer
13
Selling
12
Verkauf
12
Beziehungsmarketing
9
Relationship marketing
9
Customer service
8
Kundenservice
8
Deutschland
7
Germany
7
Physical distribution
7
Vertrieb
7
Agency theory
5
Arbeitsverhalten
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Dienstleistungsqualität
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Emotion
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Prinzipal-Agent-Theorie
5
Service quality
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Theorie
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Theory
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Verkaufsgespräch
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Work behaviour
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Arbeitszufriedenheit
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Compensation system
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Hotel industry
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Hotellerie
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Job satisfaction
4
Leistungsanreiz
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Performance incentive
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Vergütungssystem
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Anforderungsprofil
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B-to-B-Marketing
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Behaviour
3
Business-to-Business-Marketing
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Business-to-business marketing
3
Customer incivility
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Customer satisfaction
3
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3
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Ahearne, Michael
1
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1
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1
Bill, Fabian
1
Blal, Inès
1
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Bosch, Thorsten
1
Braun, Gerold
1
Chan, Tat
1
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1
Cheng, Bao
1
Cho, Meehee
1
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1
Dannenberg, Holger
1
De Neve, Jan-Emmanuel
1
Fargel, Tim
1
Gao, Long
1
Geng, Ruoqi
1
Guo, Weining
1
Han, Su-Jin
1
Hauser, Jürgen
1
Herndl, Karl
1
Hong, Zhisheng
1
Huber, Frank
1
Jerath, Kinshuk
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Jones, Eli
1
Josiassen, Alexander
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Kim, Peter Beomcheol
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Kim, Seontaik
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Kneževic Cvelbar, Ljubica
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Kocabıyıkoğlu, Ayşe
1
Kruesi, Michael Alexander
1
Lau, Virginia Meng-Chan
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International journal of hospitality management
Management science : journal of the Institute for Operations Research and the Management Sciences
SpringerLink / Bücher
Industrial marketing management : the international journal for industrial and high-tech firms
154
The journal of personal selling & sales management : JPSSM
152
Journal of business research : JBR
110
The journal of business & industrial marketing
76
Journal of personal selling & sales management
75
Journal of the Academy of Marketing Science
58
Journal of retailing and consumer services
43
Journal of marketing
37
Journal of business-to-business marketing
34
The service industries journal
28
Journal of marketing theory and practice
25
Journal of retailing
23
Journal of business ethics : JOBE
20
Journal of marketing education : JME
20
Journal of marketing research : JMR
19
European journal of marketing : EJM
18
The Oxford handbook of strategic sales and sales management
15
International journal of retail & distribution management
14
Psychology & marketing
14
Journal of marketing theory and practice : JMTP
13
Journal of service research
13
Journal of service research : JSR
12
Marketing letters : a journal of research in marketing
12
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
European journal of marketing
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of marketing channels : ... distribution systems, strategy, and management
10
Journal of strategic marketing
10
Marketing intelligence & planning
10
Harvard-Business-Manager : das Wissen der Besten
9
Journal of managerial issues : JMI
9
Sales management : a multinational perspective
9
Asia Pacific journal of marketing and logistics
8
Harvard business review : HBR
8
Journal of marketing management : MM
8
Journal of marketing research
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
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ECONIS (ZBW)
41
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1
Does employee happiness have an impact on productivity?
Bellet, Clément S.
;
De Neve, Jan-Emmanuel
;
Ward, George
- In:
Management science : journal of the Institute for …
70
(
2024
)
3
,
pp. 1656-1679
Persistent link: https://www.econbiz.de/10014515099
Saved in:
2
Optimal incentives for salespeople with learning potential
Gao, Long
- In:
Management science : journal of the Institute for …
69
(
2023
)
6
,
pp. 3285-3296
Persistent link: https://www.econbiz.de/10014305605
Saved in:
3
Fostering employee-customer identification : the impact of relational job design
Li, Yan
;
Guo, Weining
;
Armstrong, Steven J.
;
Xie, Yi
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495023
Saved in:
4
Frontline employee anger in response to customer incivility : antecedents and consequences
Li, Shanshi
;
Zhan, Jueying
;
Cheng, Bao
;
Scott, Noel
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012585684
Saved in:
5
Repeated interaction in teams : tenure and performance
Villas-Boas, J. Miguel
- In:
Management science : journal of the Institute for …
66
(
2020
)
3
,
pp. 1496-1507
Persistent link: https://www.econbiz.de/10012234623
Saved in:
6
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
7
Wage transparency and social comparison in sales force compensation
Long, Xiaoyang
;
Nasiry, Javad
- In:
Management science : journal of the Institute for …
66
(
2020
)
11
,
pp. 5290-5315
Persistent link: https://www.econbiz.de/10012390885
Saved in:
8
The double-edged sword effect of service recovery awareness of frontline employees : from a job demands-resources perspective
Zhang, Mo
;
Geng, Ruoqi
;
Hong, Zhisheng
;
Song, Wenhao
; …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293865
Saved in:
9
Evil customers, an angel boss and coopetitive coworkers : burnout of frontline employees
Yang, Fiona X.
;
Lau, Virginia Meng-Chan
- In:
International journal of hospitality management
83
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012121888
Saved in:
10
Airbnb's effect on hotel sales growth
Blal, Inès
;
Singal, Manisha
;
Templin, Jonathan
- In:
International journal of hospitality management
73
(
2018
),
pp. 85-92
Persistent link: https://www.econbiz.de/10011886692
Saved in:
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