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~isPartOf:"International journal of hospitality management"
~isPartOf:"Public management review"
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Search: subject:"Performance-Messung"
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Performance measurement
100
Performance-Messung
100
Hotel industry
42
Hotellerie
42
Firm performance
34
Unternehmenserfolg
34
Performance management
20
Performance-Management
20
Dienstleistungsqualität
13
Service quality
13
Customer satisfaction
12
Kundenzufriedenheit
12
Kommunalverwaltung
10
Local government
10
Neues Steuerungsmodell
10
New public management
10
Public services
10
Öffentliche Dienstleistung
10
Hotel performance
9
Performance
8
Public administration
8
Öffentliche Verwaltung
8
Beziehungsmarketing
7
Relationship marketing
7
Balanced Scorecard
6
Balanced scorecard
6
Gastgewerbe
6
Großbritannien
6
Hospital
6
Hospitality
6
Hospitality industry
6
Krankenhaus
6
Public sector
6
Strategic management
6
Strategisches Management
6
United Kingdom
6
performance measurement
6
Öffentlicher Sektor
6
Arbeitsverhalten
5
Corporate culture
5
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Undetermined
65
Free
2
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Article
99
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1
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100
Aufsatz in Zeitschrift
100
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3
Fallstudie
3
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Bibliografie enthalten
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English
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Elbanna, Said
4
Sainaghi, Ruggero
4
Assaf, A. Georges
3
Baggio, Rodolfo
3
Josiassen, Alexander
3
Mizrahi, Shlomo
3
Phillips, Paul
3
Abdel-Maksoud, Ahmed
2
D'Angella, Francesca
2
Galetzka, Mirjam
2
Hodari, Demian
2
James, Oliver
2
Kamel, Hany
2
Kim, Woo Gon
2
Mauri, Aurelio
2
Minchuk, Yizhaq
2
Molina Azorín, José Francisco
2
Pereira-Moliner, Jorge
2
Pruyn, Ad
2
Raaphorst, Nadine
2
Radnor, Zoe
2
Ren, Shuang
2
Steccolini, Ileana
2
Tarí, Juan José
2
Turner, Michael J.
2
Van Ryzin, Gregg G.
2
Walker, Richard M.
2
Woo, Linda
2
Xie, Karen L.
2
Abbott, JéAnna Lanza
1
Aiken, Mike
1
Al-Hajri, Abdullah
1
Albayrak, Tahir
1
Alcántara-Pilar, Juan Miguel
1
Altin, Mehmet
1
Alves, Helena
1
Andrews, Rhys
1
Angiola, Nunzio
1
Aubke, Florian
1
Avellandea, Claudia N.
1
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Published in...
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International journal of hospitality management
Public management review
International journal of production research
161
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
122
Public performance & management review
110
Benchmarking : an international journal ; BIJ
101
SpringerLink / Bücher
96
International journal of productivity and quality management : IJPQM
94
Journal of business research : JBR
90
The international journal of productivity and performance management
86
Omega : the international journal of management science
78
Measuring business excellence : the journal of organizational performance management
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
European journal of operational research : EJOR
63
International journal of quality & reliability management
55
Management accounting research
53
Journal of management accounting research : JMAR
51
International journal of business excellence
50
International journal of business performance management
49
Journal of business ethics : JOBE
49
Industrial marketing management : the international journal for industrial and high-tech firms
48
International journal of services and operations management
48
The service industries journal
48
Business process management journal
47
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
47
The journal of alternative investments
46
International journal of logistics systems and management
44
Journal of banking & finance
44
Total quality management & business excellence
43
International public management journal
42
International journal of project management : the journal of The International Project Management Association
41
The journal of portfolio management : JPM
40
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
39
The accounting review : a publication of the American Accounting Association
39
Cogent business & management
38
Supply chain management : an international journal
38
Tourism management : research, policies, practice
37
Advances in management accounting : a research annual
36
Journal of accounting & organizational change
35
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ECONIS (ZBW)
100
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71
Service quality, administrative process, and citizens' evaluation of local government in the US
Van Ryzin, Gregg G.
- In:
Public management review
17
(
2015
)
3
,
pp. 425-442
Persistent link: https://www.econbiz.de/10010502826
Saved in:
72
The other side of technology adoption : examining the relationships between e-commerce expenses and hotel performance
Hua, Nan
;
Morosan, Cristian
;
DeFranco, Agnes
- In:
International journal of hospitality management
45
(
2015
),
pp. 109-120
Persistent link: https://www.econbiz.de/10010503883
Saved in:
73
Benchmarks and citizen judgments of local government performance : findings from a survey experiment
Charbonneau, Étienne
;
Van Ryzin, Gregg G.
- In:
Public management review
17
(
2015
)
2
,
pp. 288-304
Persistent link: https://www.econbiz.de/10010504019
Saved in:
74
The influence of network management and complexity on network performance in Taiwan, Spain and the Netherlands
Klijn, Erik-Hans
;
Ysa, Tamyko
;
Sierra, Vicenta
;
Berman, …
- In:
Public management review
17
(
2015
)
5
,
pp. 736-764
Persistent link: https://www.econbiz.de/10011309023
Saved in:
75
Importance performance competitor analysis (IPCA) : a study of hospitality companies
Albayrak, Tahir
- In:
International journal of hospitality management
48
(
2015
),
pp. 135-142
Persistent link: https://www.econbiz.de/10011341594
Saved in:
76
Corporate social responsibility and sustainability balanced scorecard : the case study of family-owned hotels
Kang, Jin-Su
;
Chiang, Chun-Fang
;
Huangthanapan, Kitipop
; …
- In:
International journal of hospitality management
48
(
2015
),
pp. 124-134
Persistent link: https://www.econbiz.de/10011341595
Saved in:
77
Direct and indirect contribution of HRM practice to hotel company performance
Ružić, Marinela Dropulić
- In:
International journal of hospitality management
49
(
2015
),
pp. 56-65
Persistent link: https://www.econbiz.de/10011379939
Saved in:
78
Can’t you count? : public service delivery and standardized measurement challenges ; the case of community composting
Slater, Rachel
;
Aiken, Mike
- In:
Public management review
17
(
2015
)
8
,
pp. 1085-1102
Persistent link: https://www.econbiz.de/10011380379
Saved in:
79
The business value of online consumer reviews and management response to hotel performance
Xie, Karen L.
;
Zhang, Zili
;
Zhang, Ziqiong
- In:
International journal of hospitality management
43
(
2014
),
pp. 1-12
Persistent link: https://www.econbiz.de/10010427938
Saved in:
80
CRM and the bottom line : do all CRM dimensions affect firm performance?
Josiassen, Alexander
;
Assaf, A. Georges
;
Cvelbar, …
- In:
International journal of hospitality management
36
(
2014
),
pp. 130-136
Persistent link: https://www.econbiz.de/10010239305
Saved in:
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