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~isPartOf:"International journal of hospitality management"
~isPartOf:"SpringerLink / Bücher"
~subject:"Consumer behaviour"
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Search: subject:"Beziehungsmarketing"
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Consumer behaviour
Beziehungsmarketing
539
Relationship marketing
536
Konsumentenverhalten
202
Kundenzufriedenheit
153
Customer satisfaction
152
Dienstleistungsqualität
125
Service quality
125
Deutschland
95
Germany
95
Hotel industry
85
Hotellerie
85
Kundenmanagement
85
Brand management
68
Markenführung
68
Gastronomie
65
Restaurant industry
65
Kundenbindung
48
Theorie
46
Theory
46
Brand image
45
Markenimage
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Customer service
42
Kundenservice
42
Emotion
39
Kundenintegration
38
Customer integration
37
Kundenorientierung
37
Kundenwert
37
Beschwerdemanagement
32
Customer value
32
Complaint management
31
Beziehungsmanagement
29
Marketingmanagement
29
Marketing management
28
Confidence
26
Vertrauen
26
Lieferantenmanagement
25
Supplier relationship management
25
Satisfaction
24
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English
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Han, Heesup
13
Mattila, Anna S.
6
Hyun, Sunghyup Sean
5
Jang, Soocheong
5
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4
Kim, Wansoo
4
Qu, Hailin
4
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4
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3
Bai, Billy
3
Foscht, Thomas
3
Hwang, Jinsoo
3
Im, Jinyoung
3
So, Kevin Kam Fung
3
Song, Hak-jun
3
Swoboda, Bernhard
3
Tanford, Sarah
3
Torres, Edwin N.
3
Wei, Wei
3
Xu, Xun
3
Yu, Jongsik
3
Bonfanti, Angelo
2
Chua, Bee-Lia
2
DiPietro, Robin B.
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Gao, Yixing
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Huey Chern Boo
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2
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2
Kim, Eojina
2
Kim, Jinkyung Jenny
2
Kim, Peter Beomcheol
2
Kim, Woo Gon
2
King, Ceridwyn
2
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2
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International journal of hospitality management
SpringerLink / Bücher
Journal of retailing and consumer services
459
Journal of business research : JBR
358
The journal of services marketing
116
The journal of product & brand management
97
The journal of brand management : an international journal
83
Journal of the Academy of Marketing Science
82
Psychology & marketing
75
Cogent business & management
74
Journal of hospitality marketing & management
73
Asia Pacific journal of marketing and logistics
68
International journal of contemporary hospitality management
68
Journal of travel and tourism marketing
68
Journal of retailing
66
Journal of strategic marketing
65
The service industries journal
64
Industrial marketing management : the international journal for industrial and high-tech firms
58
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
55
Journal of service management
55
The international review of retail, distribution and consumer research
55
Journal of marketing
51
Marketing intelligence & planning
51
Services marketing quarterly
51
European journal of marketing : EJM
50
Journal of service research : JSR
49
Tourism management : research, policies, practice
49
International journal of retail & distribution management
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
International journal of internet marketing and advertising : IJIMA
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
42
International journal of retail and distribution management
42
The international journal of bank marketing : IJBM
41
Service business
40
International journal of electronic marketing and retailing : IJEMR
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
37
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
Journal of promotion management : innovations in planning and applied research
33
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ECONIS (ZBW)
202
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202
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1
How does ritualistic service increase brand evangelism through E2C interaction quality and memory? : the moderating role of social phobia
Shang, Yuanyuan
;
Li, Fangxuan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
Saved in:
2
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
3
A greener way to stay : the role of perceived sustainability in generating loyalty to Airbnb
Garrod, Brian
;
Zhao, Anita Lifen
;
Koenig-Lewis, Nicole
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310661
Saved in:
4
Customer value cocreation behaviors in hospitality : antecedents and mediators
Yen, Chang-Hua
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014310682
Saved in:
5
How can foodstagramming improve dining outcomes? : a normative focus perspective
Xiong, Xiling
;
Lian, Qi Lilith
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014325592
Saved in:
6
Customer experience management strategies in upscale restaurants : lessons from the Covid-19 pandemic
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014282504
Saved in:
7
Nexus of customer adaptation to mannequins with visit intention to full-service restaurants : role of spatial layout
Selem, Kareem M.
;
Shahidul Islam, Mohammad
; …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014487567
Saved in:
8
The moments of truth : a qualitative exploration of service interactions between employees with disabilities in the food service industry, and their customers
Doan, Tin
;
Mooney, Shelagh
;
Kim, Peter Beomcheol
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014487591
Saved in:
9
The negative effect of service robots' affective human-likeness on consumer satisfaction in frontline service encounters
Li, You
;
Liang, Zhehao
;
Wang, Yawei
;
Chang, Yaping
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014487592
Saved in:
10
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
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