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~isPartOf:"International journal of hospitality management"
~isPartOf:"The Second International Conference on Mobile Business : m>Business 2003 ; [Die Konferenz "m>Business" fand vom 23. bis 24. Juni 2003 in Wien statt]"
~subject:"Digitale Dienste"
~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
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Digitale Dienste
Konsumentenverhalten
Kundenzufriedenheit
Mobile communications
46
Mobilkommunikation
46
Consumer behaviour
12
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
9
Telecommunications services
9
Telekommunikationsdienst
9
Hotel industry
8
Hotellerie
8
Beziehungsmarketing
5
Europa
5
Europe
5
Mobile Business
5
Mobile application
5
Mobile business
5
Relationship marketing
5
Customer service
4
Emotion
4
Kundenservice
4
Mobile Anwendung
4
Arbeitszufriedenheit
3
Beschwerdemanagement
3
Business network
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Complaint management
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Data security
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Datensicherheit
3
Digital goods
3
Digitale Güter
3
Innovation adoption
3
Innovationsakzeptanz
3
Innovationswettbewerb
3
Job satisfaction
3
Technischer Fortschritt
3
Technological change
3
Technology competition
3
Unternehmensnetzwerk
3
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Kim, Seongseop
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Back, Robin M.
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Bai, Billy
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Bilgihan, Anil
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Bouwman, Harry
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Bufquin, Diego
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Bujisic, Milos
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Carvalho, Nuno
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Chong, Kiwon
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DeFranco, Agnes
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Fu, Xiaoxiao
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Germano, Paulo
1
Han, Heesup
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Hua, Nan
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Jang, Seongsoo
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Kalgotra, Pankush
1
Kar, Elisabeth A. M. van de
1
Kim, Hyun Jeong
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Kim, Hyunsu
1
Kim, Peter Beomcheol
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Kim, Seontaik
1
Kruesi, Michael Alexander
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Köhne, Frank
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Lehto, Xinran Y.
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Min, Hyounae
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Park, Jeong-Yeol
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International journal of hospitality management
The Second International Conference on Mobile Business : m>Business 2003 ; [Die Konferenz "m>Business" fand vom 23. bis 24. Juni 2003 in Wien statt]
Journal of retailing and consumer services
59
Telecommunications policy : the international journal of digital economy, data sciences and new media
38
Journal of business research : JBR
19
Technological forecasting & social change : an international journal
18
International journal of business information systems : IJBIS
14
Information systems research : ISR
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
13
Asia Pacific journal of marketing and logistics
12
Cogent business & management
12
International journal of electronic business
12
International journal of internet marketing and advertising : IJIMA
11
International journal of e-business research : an official publication of the Information Resources Management Association
10
The journal of services marketing
10
International journal of bank marketing
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
International journal of business innovation and research
8
International journal of contemporary hospitality management
8
International journal of services and operations management
8
SpringerLink / Bücher
8
The service industries journal
8
Global business review
7
Information technology and management
7
International journal of electronic marketing and retailing : IJEMR
7
International journal of retail & distribution management
7
International journal of services, economics and management
7
International journal of technology marketing : IJTMkt
7
Journal of strategic marketing
7
Journal of travel and tourism marketing
7
Service business
7
The international journal of bank marketing : IJBM
7
Electronic markets : the international journal on networked business
6
Handbook of research in mobile business : technical, methodological, and social perspectives
6
International journal of consumer studies
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
6
Journal of global information management : an official publication of the Information Resources Management Association
6
Journal of hospitality marketing & management
6
Journal of promotion management : innovations in planning and applied research
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Marketing intelligence & planning
6
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ECONIS (ZBW)
19
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1
Mobile, traditional, and cryptocurrency payments influence consumer trust, attitude, and destination choice : Chinese versus Koreans
Quan, Wei
;
Moon, Hyoungeun
;
Kim, Seongseop
;
Han, Heesup
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482236
Saved in:
2
Disentangling the dynamics of service failure and service recovery in peer-to-peer accommodations : a triadic perspective
Kim, Hyunsu
;
So, Kevin Kam Fung
;
Mihalik, Brian J.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266162
Saved in:
3
Seeing is believing? : data mining to create a choice-based conjoint approach for restaurant mobile marketing
Liu, Sijun
;
Wei, Chunhao
;
Kalgotra, Pankush
;
Cobanoglu, …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013255963
Saved in:
4
The effect of mobile application-driven customer participation on bakery purchase behavior : evidence from a field experiment
Jang, Seongsoo
;
Chong, Kiwon
;
Yoo, Changjo
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495082
Saved in:
5
Understanding the experience and meaning of app-based food delivery from a mobility perspective
Wang, Yuting
;
Wang, Hongli
;
Xu, Honggang
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013328011
Saved in:
6
When more pain is better : role of need for uniqueness in service evaluations of observable service recovery
Sharifi, Seyed Shahin
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241354
Saved in:
7
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
8
Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations
Sun, Sunny
;
Law, Chun Hung Roberts
;
Schuckert, Markus
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146206
Saved in:
9
Servicescape, positive affect, satisfaction and behavioral intentions : the moderating role of familiarity
Park, Jeong-Yeol
;
Back, Robin M.
;
Bufquin, Diego
; …
- In:
International journal of hospitality management
78
(
2019
),
pp. 102-111
Persistent link: https://www.econbiz.de/10012012705
Saved in:
10
When service failure is interpreted as discrimination : emotion, power, and voice
Min, Hyounae
;
Kim, Hyun Jeong
- In:
International journal of hospitality management
82
(
2019
),
pp. 59-67
Persistent link: https://www.econbiz.de/10012121393
Saved in:
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