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~isPartOf:"International journal of hospitality management"
~person:"Chua, Bee-Lia"
~person:"Wu, Luorong"
~subject:"Consumer behaviour"
~subject:"Service quality"
~type:"article"
~type_genre:"Article in journal"
~type_genre:"Article"
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Consumer behaviour
Service quality
Konsumentenverhalten
19
Customer satisfaction
7
Kundenzufriedenheit
7
Gastronomie
5
Restaurant industry
5
Beziehungsmarketing
4
Brand management
4
Dienstleistungsqualität
4
Experiment
4
Experimental design
4
Markenführung
4
Relationship marketing
4
Consumer behavior
3
Crowding
2
Cruise
2
Emotion
2
Gastgewerbe
2
Hospital
2
Hospitality industry
2
Krankenhaus
2
Kreuzfahrt
2
Loyalty
2
Restaurants
2
Value
2
Advertising
1
Advertising effects
1
Aesthetic labor
1
Aesthetics
1
Affect
1
Air passenger transport
1
Air transport
1
Airline
1
Ambient intimacy
1
Anticipated feelings
1
Approach behavior
1
Arbeitsverhalten
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Arts
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Brand
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Aufsatz in Zeitschrift
19
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English
19
Author
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Chua, Bee-Lia
Wu, Luorong
Han, Heesup
34
Jang, Soocheong
30
Mattila, Anna S.
25
Line, Nathaniel D.
12
Jeong, EunHa
11
Zhang, Lu
11
Hanks, Lydia
10
Hyun, Sunghyup Sean
10
Kim, Woo Gon
10
Wei, Wei
10
Law, Chun Hung Roberts
9
Liu, Qing
9
Lu, Lu
9
Heo, Cindy Yoonjoung
8
Kim, DongHee
8
Kim, Jong-Hyeong
8
Kim, Seongseop
8
Lee, Seoki
8
Miao, Li
8
Cho, Meehee
7
Gursoy, Dogan
7
Guéguen, Nicolas
7
Jacob, Céline
7
Kang, Juhee
7
Rahman, Imran
7
Seo, Soobin
7
Song, Hanqun
7
Wong, IpKin Anthony
7
Bilgihan, Anil
6
Gao, Yixing
6
Hwang, Jinsoo
6
Li, Hengyun
6
Lynn, Michael
6
Magnini, Vincent P.
6
Okumus, Fevzi
6
Qu, Hailin
6
Reynolds, Dennis
6
So, Kevin Kam Fung
6
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Published in...
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International journal of hospitality management
International journal of contemporary hospitality management
7
Journal of travel and tourism marketing
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of hospitality marketing & management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Journal of service management
2
Journal of vacation marketing
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
Cornell hospitality quarterly : CQ
1
Journal of business research : JBR
1
Journal of service research : JSR
1
The Cornell hospitality quarterly
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
19
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1
When and why nostalgic ads work (and do not work) : a social influence perspective
Huang, Huiling
;
Yang, Bi
;
Liu, Qing
;
Wu, Luorong
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457826
Saved in:
2
How consumption ritual affects group versus solo diners
Huang, Huiling
;
Yu, Xi
;
Liu, Qing
;
Wu, Luorong
; …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014487563
Saved in:
3
The numerical stroop effect on consumer preference to order healthy food
Cai, Ruiying
;
Lu, Lu
;
Wu, Luorong
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014325598
Saved in:
4
Tech-touch balance in the service encounter : the impact of supplementary human service on consumer responses
Wu, Luorong
;
Fan, Alei
;
Yang, Yang
;
He, Zeya
- In:
International journal of hospitality management
101
(
2022
),
pp. 110
Persistent link: https://www.econbiz.de/10013271321
Saved in:
5
Digital currency and payment innovation in the hospitality and tourism industry
Kim, Jinkyung Jenny
;
Radic, Aleksandar
;
Chua, Bee-Lia
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227651
Saved in:
6
In darkness we seek light : the impact of focal and general lighting designs on customers' approach intentions toward restaurants
Wu, Luorong
;
He, Zeya
;
King, Ceridwyn
;
Mattila, Anna S.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425246
Saved in:
7
Cruise ship dining experiencescape : the perspective of female cruise travelers in the midst of the COVID-19 pandemic
Radic, Aleksandar
;
Lück, Michael
;
Al-Ansi, Amr
;
Chua, …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547732
Saved in:
8
Photo vs. art? : the design of consumption guidance in cultural food consumption
Wu, Luorong
;
Liu, Qing
;
Huang, Huiling
;
Yu, Xi
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012820032
Saved in:
9
Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong
;
King, Ceridwyn A.
;
Lu, Lu
;
Guchait, Priyanko
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
Saved in:
10
Eliciting customers' waste reduction and water saving behaviors at a hotel
Han, Heesup
;
Chua, Bee-Lia
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241942
Saved in:
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