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~isPartOf:"International journal of hospitality management"
~subject:"Customer satisfaction"
~subject:"Gastgewerbe"
~subject:"Personalmanagement"
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Search: subject:"Management"
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Customer satisfaction
Gastgewerbe
Personalmanagement
Hotel industry
434
Hotellerie
434
Consumer behaviour
309
Konsumentenverhalten
309
Beziehungsmarketing
280
Relationship marketing
280
Dienstleistungsqualität
221
Service quality
221
Kundenzufriedenheit
203
Gastronomie
166
Restaurant industry
166
Hospitality industry
149
Corporate Social Responsibility
106
Corporate social responsibility
106
Brand management
103
Markenführung
103
Arbeitsverhalten
102
Work behaviour
102
Environmental management
92
Umweltmanagement
91
Arbeitszufriedenheit
84
Führungsstil
84
Job satisfaction
84
Leadership style
84
USA
82
United States
82
Firm performance
81
Unternehmenserfolg
81
Hospital
77
Krankenhaus
77
Emotion
74
Customer service
70
Kundenservice
70
Brand image
68
Markenimage
68
Human Resource Management
67
Tourism employees
63
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Jang, Soocheong
12
Han, Heesup
11
Mattila, Anna S.
11
Guchait, Priyanko
9
Qu, Hailin
7
Singal, Manisha
6
Wong, IpKin Anthony
6
Hyun, Sunghyup Sean
5
Köseoglu, Mehmet Ali
5
Madera, Juan M.
5
Torres, Edwin N.
5
Busser, James A.
4
Gao, Yixing
4
Kallmünzer, Andreas
4
Kim, Wansoo
4
Lee, Seoki
4
Miao, Li
4
Prentice, Catherine
4
Sparks, Beverley
4
Wu, Luorong
4
Bai, Billy
3
Dawson, Mary
3
Gamage, Thilini Chathurika
3
Ha, Jooyeon
3
Kim, Hyunsu
3
Kim, Peter Beomcheol
3
Kim, Seongseop
3
Kim, Woo Gon
3
Lai, Ivan K. W.
3
Law, Chun Hung Roberts
3
Lee, Lindsey
3
Li, Mimi
3
Lu, Lu
3
Ma, Emily
3
Okumus, Fevzi
3
Peters, Mike
3
Ryu, Kisang
3
So, Kevin Kam Fung
3
Song, Haiyan
3
Tajeddini, Kayhan
3
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Published in...
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International journal of hospitality management
The international journal of human resource management
591
Journal of business research : JBR
322
International journal of human resource management
310
Journal of retailing and consumer services
308
Human resource management
249
Human resource management review
243
SpringerLink / Bücher
226
International journal of contemporary hospitality management
217
Employee relations
155
Management revue : socio-economic studies
153
The journal of services marketing
152
Human resource management journal
139
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
136
The service industries journal
132
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
129
International journal of manpower
124
Journal of hospitality marketing & management
123
Cogent business & management
118
Tourism management : research, policies, practice
118
Springer eBook Collection
102
Journal of travel and tourism marketing
95
The TQM journal : the international review of organizational improvement
86
Journal of business ethics : JOBE
81
Asia Pacific : journal of human resources
80
European journal of international management : EJIM
79
International journal of productivity and quality management : IJPQM
79
International journal of human resources development and management : IJHRDM
78
Administrative Sciences : open access journal
74
Personalwirtschaft : das Magazin für den Job HR
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Human resource management journal : HRMJ ; the definitive journal linking human resource management policy and practice
70
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
68
Global business review
66
Journal of service research : JSR
65
Human resource development international : enhancing performance, learning and integrity
64
International journal of organizational analysis
64
Public personnel management
64
Management research review
63
Service business
63
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ECONIS (ZBW)
376
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51
Does a leader's "partiality" affect employees' proactivity in the hospitality industry? : a cross-level analysis
Cheng, Tan
;
Zhang, Pan
;
Guo, Yulang
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300146
Saved in:
52
Enhancing teamwork in the hospitality industry : the importance of empathy
Jung, Hyojung
;
Lee, Stacy H.
;
Lim, SangGon
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439949
Saved in:
53
Customer satisfaction and loyalty with online consumer reviews : factors affecting revisit intentions
Camilleri, Mark Anthony
;
Filieri, Raffaele
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014439971
Saved in:
54
Nexus of customer adaptation to mannequins with visit intention to full-service restaurants : role of spatial layout
Selem, Kareem M.
;
Shahidul Islam, Mohammad
; …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014487567
Saved in:
55
The moments of truth : a qualitative exploration of service interactions between employees with disabilities in the food service industry, and their customers
Doan, Tin
;
Mooney, Shelagh
;
Kim, Peter Beomcheol
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014487591
Saved in:
56
Customer experiences and situational vulnerability : an exploration of hotel services during a disaster
Lagiewski, Rick
;
Perotti, Victor
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482222
Saved in:
57
Tracing knowledge creation and dissemination of strategic
management
research in hospitality scholarship from 1960 to 2020
Köseoglu, Mehmet Ali
;
Wong, Antony King Fung
;
Kim, …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013255960
Saved in:
58
Hospitality and tourism service innovation : a bibliometric review and future research agenda
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185281
Saved in:
59
The effects of consumer brand authenticity, brand image, and age on brand loyalty in time-honored restaurants : findings from SEM and fsQCA
Xu, Jing
;
Prayag, Girish
;
Song, Hanqun
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014227671
Saved in:
60
Creating a safe haven during the crisis : how organizations can achieve deep compliance with COVID-19 safety measures in the hospitality industry
Hu, Xiaowen
;
Yan, Hongmin
;
Casey, Tristan
;
Wu, Chia-Huei
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425114
Saved in:
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