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~isPartOf:"International journal of hospitality management"
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Consumer behaviour
12
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12
Beziehungsmarketing
5
Dienstleistungsqualität
5
Relationship marketing
5
Service quality
5
Other customers
4
Beschwerdemanagement
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Mattila, Anna S.
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International journal of hospitality management
The European Physical Journal B - Condensed Matter and Complex Systems
277
Analytical Studies Branch Research Paper Series
116
Direction des etudes analytiques : documents de recherche
116
IZA Discussion Papers
27
Jena Economic Research Papers
27
MPRA Paper
23
2nd International Conference on Energy, Regional Integration and Socio-Economic Development
21
Australian Journal of Labour Economics (AJLE)
20
Marketing Science
18
Federal Reserve Bulletin
16
Journal of economic behavior & organization : JEBO
14
MERIT Working Papers
14
Working Papers in Economics
14
Books / American Enterprise Institute
12
Journal of business research : JBR
12
Research Memorandum / Graduate School of Business and Economics (GSBE), School of Business and Economics
11
Games
10
International regional science review
10
Journal of economic psychology : research in economic psychology and behavioral economics
10
University of California at Santa Barbara, Economics Working Paper Series
10
Discussion paper series / IZA
9
Experimental Economics
9
Institute of Transportation Studies, Working Paper Series
9
Physica A: Statistical Mechanics and its Applications
9
Young consumers : insight and ideas for responsible marketers
9
Center for Global, International and Regional Studies, Working Paper Series
8
Dokumente zur Hochschulreform
8
Journal of Economic Behavior & Organization
8
Management research review
8
University of California Transportation Center, Working Papers
8
Working Papers / eSocialSciences
8
Discussion Papers in Economics
7
Evaluation Review
7
Experimental economics : a journal of the Economic Science Association
7
IRZ : Zeitschrift für internationale Rechnungslegung
7
International Conference on Energy, Regional Integration and Socio-economic Development
7
International regional science review : IRSR ; an international forum for economists, geographers, planners and other social scientists
7
Journal of behavioral and experimental economics
7
Journal of benefit-cost analysis : JBCA
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ECONIS (ZBW)
13
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1
Does pro-customer behavior always do the trick? : an investigation of pro-customer deviance
Ma, Xiuli
;
Xu, Xiaowei
;
Hu, JiaJing
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439937
Saved in:
2
Managing customers' undesirable responses towards hospitality service brands during service failure : the moderating role of
other
customer perception
Sarkar, Abhigyan
;
Sarkar, Juhi Gahlot
;
Sreejesh, S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012495095
Saved in:
3
The impact of virtual presence on willingness to book : the moderating role of self-construal and gender
Joe, Sungjun
;
Choi, Choongbeom
;
Busser, James
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013198467
Saved in:
4
Investigating the effect of message framing on event attendees' engagement with advertisement promoting food waste reduction practices
Zhang, Xingyi
;
Jeong, EunHa
;
Olson, Eric D.
;
Evans, …
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293789
Saved in:
5
Self/
other
oriented green experiential values : measurement and impact on hotel-consumer relationship
Gupta, Ansh
;
Dash, Satyabhushan
;
Mishra, Abhishek
- In:
International journal of hospitality management
83
(
2019
),
pp. 159-168
Persistent link: https://www.econbiz.de/10012122055
Saved in:
6
Why not eat alone? : the effect of
other
consumers on solo dining intentions and the mechanism
Her, Eun Sol
;
Seo, Soobin
- In:
International journal of hospitality management
70
(
2018
),
pp. 16-24
Persistent link: https://www.econbiz.de/10011825959
Saved in:
7
The restaurant social servicescape : establishing a nomological framework
Hanks, Lydia
;
Line, Nathaniel D.
- In:
International journal of hospitality management
74
(
2018
),
pp. 13-21
Persistent link: https://www.econbiz.de/10011924579
Saved in:
8
The role of language, appearance, and smile on perceptions of authenticity versus rapport
Baker, Melissa A.
;
Kim, Kawon Kathy
- In:
International journal of hospitality management
74
(
2018
),
pp. 171-179
Persistent link: https://www.econbiz.de/10011924646
Saved in:
9
Ethnic dining : need to belong, need to be unique, and menu offering
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 1-7
Persistent link: https://www.econbiz.de/10011377600
Saved in:
10
How does social distance impact customers' complaint intentions? : a cross-cultural examination
Fan, Alei
;
Mattila, Anna S.
;
Zhao, Xinyuan
- In:
International journal of hospitality management
47
(
2015
),
pp. 25-34
Persistent link: https://www.econbiz.de/10011312551
Saved in:
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