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~isPartOf:"International journal of management practice : IJMP"
~isPartOf:"International journal of trade and global markets"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of service research"
~subject:"Customer satisfaction"
~subject:"Markenführung"
~subject:"Relationship marketing"
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Customer satisfaction
Markenführung
Relationship marketing
Beziehungsmarketing
5
Consumer behaviour
5
Konsumentenverhalten
5
attitudinal loyalty
4
Hotel industry
2
Hotellerie
2
Brand
1
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1
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1
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1
Confidence
1
Conservation management
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Dick and Basu's framework
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Dienstleistungsqualität
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Distribution channel
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Electronic Banking
1
Electronic banking
1
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Environmental management
1
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Cambra-Fierro, Jesús
1
Fazal-e-Hasan, Syed
1
Han, Heesup
1
Harsono, Mugi
1
Haryono, Tulus
1
Hickman, Ellie
1
Kharouf, Husni
1
Kim, Wansoo
1
Lee, Jin-soo
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Melero-Polo, Iguácel
1
Mortimer, Gary
1
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1
Patrício, Lia
1
Sekhon, Harjit
1
Sesé, F. Javier
1
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1
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1
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International journal of management practice : IJMP
International journal of trade and global markets
Journal of hospitality marketing & management
Journal of service research
Journal of retailing and consumer services
6
Journal of business research : JBR
3
Journal of strategic marketing
3
Services marketing quarterly
3
International journal of electronic customer relationship management : IJECRM
2
International journal of hospitality management
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of the Academy of Marketing Science
2
CEB working paper / Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim
1
Global business & economics review
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Interdisciplinary management research XVI ; 1
1
International journal of Indian culture and business management : IJICBM
1
International journal of business & management : IJoBM
1
International journal of business and emerging markets : IJBEM
1
International journal of business excellence : IJBEX
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of retail & distribution management
1
International journal of services and operations management : IJSOM
1
International journal of sport management and marketing : IJSMM
1
Inventi impact: retailing & consumer services
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality and tourism insights
1
Journal of international food & agribusiness marketing
1
Journal of management research
1
Journal of marketing analytics : JMA
1
Journal of promotion management : innovations in planning and applied research
1
Journal of revenue and pricing management
1
Journal of service management
1
Journal of service research : JSR
1
Management : journal of contemporary management issues
1
Marketing intelligence & planning
1
Pakistan journal of commerce and social sciences
1
Socio-economic planning sciences : the international journal of public sector decision-making
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ECONIS (ZBW)
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1
Mobile bank applications : antecedents and consequences of young bank customer loyalty
Nourallah, Mustafa
- In:
International journal of management practice : IJMP
15
(
2022
)
1
,
pp. 131-149
Persistent link: https://www.econbiz.de/10012800132
Saved in:
2
Channel habits and the development of successful customer-firm relationships in services
Cambra-Fierro, Jesús
;
Melero-Polo, Iguácel
;
Patrício, Lia
- In:
Journal of service research
23
(
2020
)
4
,
pp. 456-475
Persistent link: https://www.econbiz.de/10012391608
Saved in:
3
Examining brand affect mediation roles : trends and implications for tablet PCs market
Sri Rahayu
;
Haryono, Tulus
;
Harsono, Mugi
;
Setiawan, …
- In:
International journal of trade and global markets
13
(
2020
)
2
,
pp. 144-160
Persistent link: https://www.econbiz.de/10012206727
Saved in:
4
The role of effective communication and trustworthiness in determining guests' loyalty
Kharouf, Husni
;
Sekhon, Harjit
;
Fazal-e-Hasan, Syed
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 240-262
Persistent link: https://www.econbiz.de/10012176610
Saved in:
5
Impact of hotels' sustainability practices on guest
attitudinal
loyalty
: application of loyalty chain stages theory
Han, Heesup
;
Yu, Jongsik
;
Lee, Jin-soo
;
Kim, Wansoo
- In:
Journal of hospitality marketing & management
28
(
2019
)
8
,
pp. 905-925
Persistent link: https://www.econbiz.de/10012176742
Saved in:
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