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~isPartOf:"International journal of pharmaceutical and healthcare marketing : IJPHM"
~isPartOf:"The European journal of health economics : HEPAC ; health economics in prevention and care"
~subject:"Electronic Commerce"
~subject:"Hochschule"
~subject:"Krankenhaus"
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Search: "Dienstleistungsqualität"
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Electronic Commerce
Hochschule
Krankenhaus
Dienstleistungsqualität
49
Service quality
49
Hospital
31
Health care
21
Gesundheitsversorgung
20
Gesundheitswesen
15
Health care system
15
Customer satisfaction
12
Kundenzufriedenheit
12
Consumer behaviour
8
Konsumentenverhalten
8
Patienten
7
Patients
7
Beziehungsmarketing
6
Relationship marketing
6
Satisfaction
5
Competition
4
Gesundheitskosten
4
Health care costs
4
Healthcare
4
Hospital costs
4
Krankenhauskosten
4
Physicians
4
Product quality
4
Produktqualität
4
Quality
4
Quality of care
4
Wettbewerb
4
Ärzte
4
Arzneimittel
3
Deutschland
3
Germany
3
Großbritannien
3
India
3
Indien
3
Performance measurement
3
Performance-Messung
3
Pharmaceuticals
3
Quality management
3
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31
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31
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English
31
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Aagja, Jayesh P.
1
Ahmed, Zafar U.
1
Aiura, Hiroshi
1
Ali, Manhal
1
Ashill, Nicholas J.
1
Ağdelen, Zafer
1
Baalbaki, Imad
1
Baji, Petra
1
Bamfo, Bylon Abeeku
1
Bauvin, Eric
1
Bech, Mickael
1
Beise-Zee, Rian
1
Beukers, Puck D. C.
1
Boncz, Imre
1
Brito Fernandes, Óscar
1
Brunel, Frederic
1
Byram, Anand
1
Castelli, Christel
1
Chahal, Hardeep
1
Cham Tat Huei
1
Croes, R. R.
1
Desai, Pranjal
1
Dogbe, Courage Simon Kofi
1
El-Bassiouny, Noha
1
Elek, Petér S.
1
Ersöz, Burcu Toker
1
Fichera, Eleonora
1
Findley, Carolyn Sara Casey
1
Garg, Renuka
1
Ghislandi, Simone
1
Gravelle, Hugh
1
Gulácsi, László
1
Gyrd-Hansen, Dorte
1
Hamed, Sara
1
Hegji, Charles E.
1
Henkin, Stanislav
1
Hvenegaard, Anne
1
Jandavath, Rama Krishna Naik
1
Kemp, Ron
1
Khalili, Hamidreza
1
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International journal of pharmaceutical and healthcare marketing : IJPHM
The European journal of health economics : HEPAC ; health economics in prevention and care
Health care management review : HCM review
74
International journal of hospitality management
66
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
51
Working paper / National Bureau of Economic Research, Inc.
48
NBER working paper series
46
NBER Working Paper
43
Journal of health economics
41
Quality management journal : QMJ
39
The TQM journal : the international review of organizational improvement
39
Journal of health organization and management
38
Journal of retailing and consumer services
29
The service industries journal
29
International journal of quality and service sciences
28
Journal of marketing for higher education
24
Discussion paper series / IZA
23
Health marketing quarterly
23
International journal of contemporary hospitality management
23
International journal of productivity and quality management : IJPQM
23
Total quality management & business excellence
23
Health economics
22
Journal of hospitality marketing & management
21
Beiträge zur Hochschulpolitik
19
International journal of quality & reliability management
19
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Services marketing quarterly
18
Journal of internet commerce
17
Journal of travel and tourism marketing
17
Cogent business & management
15
Health care management science
15
Journal of business research : JBR
15
Service business
15
International journal of production economics
14
International review on public and non-profit marketing
14
Production and operations management : an international journal of the Production and Operations Management Society
14
Ruhr economic papers
14
CESifo working papers
13
Discussion paper / Centre for Economic Policy Research
13
Economics of education review
13
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ECONIS (ZBW)
31
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1
Inefficiencies in a healthcare system with a regulatory split of power : a spatial panel data analysis of avoidable hospitalisations in Austria
Renner, Anna-Theresa
- In:
The European journal of health economics : HEPAC ; …
21
(
2020
)
1
,
pp. 85-104
Persistent link: https://www.econbiz.de/10012221640
Saved in:
2
Investigating the geographic disparity in quality of care : the case of hospital readmission after acute myocardial infarction in Italy
Wang, Yuxi
;
Ghislandi, Simone
;
Torbica, Aleksandra
- In:
The European journal of health economics : HEPAC ; …
21
(
2020
)
8
,
pp. 1149-1168
Persistent link: https://www.econbiz.de/10012490496
Saved in:
3
Patient experiences with outpatient care in Hungary : results of an online population survey
Brito Fernandes, Óscar
;
Baji, Petra
;
Kringos, Dionne
; …
- In:
The European journal of health economics : HEPAC ; …
20
(
2019
),
pp. S79-S90
Persistent link: https://www.econbiz.de/10012060932
Saved in:
4
The closer the better : does better access to outpatient care prevent hospitalization?
Elek, Petér S.
;
Molnár, Tamás
;
Váradi, Balázs
- In:
The European journal of health economics : HEPAC ; …
20
(
2019
)
6
,
pp. 801-817
Persistent link: https://www.econbiz.de/10012061289
Saved in:
5
Competition and quality indicators in the health care sector : empirical evidence from the Dutch hospital sector
Croes, R. R.
;
Krabbe-Alkemade, Y. J. F. M.
;
Mikkers, Misja
- In:
The European journal of health economics : HEPAC ; …
19
(
2018
)
1
,
pp. 5-19
Persistent link: https://www.econbiz.de/10011945839
Saved in:
6
Hospital heterogeneity : what drives the quality of health care
Ali, Manhal
;
Salehnejad, Reza
;
Mansur, Mohaimen
- In:
The European journal of health economics : HEPAC ; …
19
(
2018
)
3
,
pp. 385-408
Persistent link: https://www.econbiz.de/10011946611
Saved in:
7
Healthcare quality and medicine reimbursement criteria in Iran
Khalili, Hamidreza
;
Sameti, Ardalan
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
4
,
pp. 455-470
Persistent link: https://www.econbiz.de/10011812921
Saved in:
8
Factors influencing the choice of private and public hospitals : empirical evidence from Ghana
Bamfo, Bylon Abeeku
;
Dogbe, Courage Simon Kofi
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
1
,
pp. 80-96
Persistent link: https://www.econbiz.de/10011705028
Saved in:
9
Healthcare service quality effect on patient satisfaction and behavioural intentions in corporate hospitals in India
Jandavath, Rama Krishna Naik
;
Byram, Anand
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 48-74
Persistent link: https://www.econbiz.de/10011563854
Saved in:
10
Direct to consumer advertising of robotic heart bypass surgery : effectiveness, patient satisfaction and clinical outcomes
Kiani, Soroosh
;
Kurian, Dinesh
;
Henkin, Stanislav
; …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 358-375
Persistent link: https://www.econbiz.de/10011643421
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