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~isPartOf:"International journal of production economics"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"Journal of strategic marketing"
~language:"eng"
~person:"Chen, Jing"
~subject:"Complaint management"
~subject:"Industrie"
~subject:"Lieferantenmanagement"
~subject:"Markenführung"
~subject:"Scheduling"
~type_genre:"Article in journal"
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Complaint management
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Game theory
9
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9
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Chen, Jing
Cheng, T. C. E.
23
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13
Ko, Eunju
12
Lai, Kee-hung
12
Melewar, T. C.
12
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6
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5
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International journal of production economics
Journal of business research : JBR
Journal of marketing management : MM
Journal of strategic marketing
European journal of operational research : EJOR
5
International journal of production research
3
Transportation research / E : an international journal
3
Omega : the international journal of management science
2
Frontiers of business research in China : selected publications from Chinese universities
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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ECONIS (ZBW)
7
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1
The impact of online reviews in the presence of customer returns
Sun, Miao
;
Chen, Jing
;
Tian, Ye
;
Yan, Yufei
- In:
International journal of production economics
232
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012495550
Saved in:
2
Pricing and production decisions in a dual-channel closed-loop supply chain with (re)manufacturing
Liu, Zhuojun
;
Chen, Jing
;
Diallo, Claver
;
Venkatadri, Uday
- In:
International journal of production economics
232
(
2021
),
pp. 1-18
Persistent link: https://www.econbiz.de/10012495554
Saved in:
3
Managing customer returns strategy with the option of selling returned products
Xing, Wan
;
Li, Dan
;
Chen, Jing
;
Lei, Yongqin
- In:
International journal of production economics
230
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012388481
Saved in:
4
Money-back guarantee and personalized pricing in a Stackelberg manufacturer's dual-channel supply chain
Li, Wei
;
Chen, Jing
;
Liang, Gongqian
;
Chen, Bintong
- In:
International journal of production economics
197
(
2018
),
pp. 84-98
Persistent link: https://www.econbiz.de/10011820942
Saved in:
5
Supply chain coordination with customer returns and retailer's store brand product
Li, Wei
;
Chen, Jing
;
Chen, Bintong
- In:
International journal of production economics
203
(
2018
),
pp. 69-82
Persistent link: https://www.econbiz.de/10011900244
Saved in:
6
Optimal decisions in a retailer Stackelberg supply chain
Chen, Xi
;
Zhang, Hui
;
Zhang, Michael
;
Chen, Jing
- In:
International journal of production economics
187
(
2017
),
pp. 260-270
Persistent link: https://www.econbiz.de/10011705175
Saved in:
7
Implementing market segmentation using full-refund and no-refund customer returns policies in a dual-channel supply chain structure
Chen, Jing
;
Bell, Peter C.
- In:
International journal of production economics
136
(
2012
)
1
,
pp. 56-66
Persistent link: https://www.econbiz.de/10009503680
Saved in:
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