//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of quality & reliability management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Importance Performance Analysis"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
3
Dienstleistungsqualität
2
Importance-performance analysis
2
Kundenzufriedenheit
2
Performance measurement
2
Performance-Messung
2
Quality management
2
Qualitätsmanagement
2
Service quality
2
Customer
1
Data envelopment analysis
1
Data envelopment analysis (DEA)
1
Data-Envelopment-Analyse
1
Hotel
1
Hotel industry
1
Hotellerie
1
Importance-performance analysis (IPA)
1
Improvement gap analysis
1
Kano model
1
Measurement
1
Messung
1
Optimization
1
Prioritization
1
Product quality
1
Produktqualität
1
Response surface methodology
1
Service quality (SQ)
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Dabestani, Reza
1
Pak, Ro Jin
1
Picolo, Jaime Dagostin
1
Saljoughian, Mohammad
1
Shahin, Arash
1
Shirouyehzad, Hadi
1
Tontini, Gerson
1
more ...
less ...
Published in...
All
International journal of quality & reliability management
Tourism management : research, policies, practice
16
International journal of hospitality management
7
International journal of productivity and quality management : IJPQM
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of travel and tourism marketing
5
Quality & Quantity: International Journal of Methodology
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Journal of air transport management
3
Tourism and hospitality research : the surrey quarterly review
3
Future Business Journal
2
Global business and finance review
2
International Journal of Financial Services Management
2
International journal of contemporary hospitality management
2
International journal of process management and benchmarking : IJPMB
2
International journal of services and operations management
2
Journal of hospitality marketing & management
2
Service business
2
The service industries journal
2
Tourism planning & development
2
Transport Policy
2
African journal of science, technology, innovation and development : AJSTID
1
American Journal of Business
1
Amfiteatru Economic Journal
1
Amfiteatru economic : an economic and business research periodical
1
Annals of Faculty of Economics
1
Australasian marketing journal
1
Benchmarking : an international journal ; BIJ
1
Business Systems Research
1
Business process management journal
1
Central European Business Review
1
Central European business review : CEBR
1
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
1
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
1
Global Business & Finance Review (GBFR)
1
HSE Working papers
1
Human Capital without Borders: Knowledge and Learning for Quality of Life; Proceedings of the Management, Knowledge and Learning International Conference 2014
1
IEEE transactions on engineering management : EM
1
International Journal of Production Economics
1
International Journal of Services, Economics and Management
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Importance-performance
analysis
of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
Saved in:
2
Combination of
importance-performance
analysis
and response surface methodology for enhancing satisfaction
Pak, Ro Jin
- In:
International journal of quality & reliability management
33
(
2016
)
6
,
pp. 792-803
Persistent link: https://www.econbiz.de/10011591159
Saved in:
3
Identifying the impact of incremental innovations on customer satisfaction using a fusion method between
importance-performance
analysis
and Kano model
Tontini, Gerson
;
Picolo, Jaime Dagostin
- In:
International journal of quality & reliability management
31
(
2014
)
1
,
pp. 32-52
Persistent link: https://www.econbiz.de/10010254300
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->