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~isPartOf:"International journal of quality and service sciences"
~subject:"Lieferkette"
~subject:"Produktqualität"
~subject:"Relationship marketing"
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Lieferkette
Produktqualität
Relationship marketing
Quality management
81
Qualitätsmanagement
81
Dienstleistungsqualität
31
Service quality
31
Customer satisfaction
12
Kundenzufriedenheit
12
Schweden
10
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10
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Bäckström, Ingela
2
Abdirad, Maryam
1
Al-Ma'aitah, Noor
1
Al-hwameil, Tahani
1
Ali, Shujaat
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1
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1
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1
Karlsson, Margareta
1
Kleinhans, Stéphane
1
Krishnan, Krishna K.
1
Mainardes, Emerson Wagner
1
Moonen, Michaela
1
Morante, Diego
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1
Roh, Hye Young
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Santa, Ricardo
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Turan, Aygül
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International journal of quality and service sciences
International journal of production research
126
International journal of production economics
100
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
78
International journal of quality & reliability management
70
The TQM journal : the international review of organizational improvement
61
International journal of productivity and quality management : IJPQM
59
European journal of operational research : EJOR
46
Total quality management & business excellence
46
Quality management journal : QMJ
38
Production and operations management : an international journal of the Production and Operations Management Society
18
Transportation research / E : an international journal
15
International journal of services and operations management
14
Journal of business research : JBR
14
Journal of operations management
14
Industrial marketing management : the international journal for industrial and high-tech firms
12
International journal of business excellence
12
International journal of hospitality management
12
Management science : journal of the Institute for Operations Research and the Management Sciences
12
Product reliability, maintainability, and supportability handbook
12
Benchmarking : an international journal ; BIJ
11
Manufacturing & service operations management : M & SOM
11
Supply chain management : an international journal
11
Cogent business & management
10
European research studies
10
IEEE transactions on engineering management : EM
10
International journal of contemporary hospitality management
10
International journal of quality and innovation
10
Journal of open innovation : technology, market, and complexity
10
Journal of retailing and consumer services
10
European journal of industrial engineering : EJIE
9
Global supply chain quality management : product recalls and their impact
9
International journal of logistics : research and applications
9
International journal of logistics systems and management
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
International journal of procurement management
9
Journal of industrial engineering and management : JIEM
9
Omega : the international journal of management science
9
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
9
The international journal of productivity and performance management : IJPPM
9
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1
Collaborating in a health-care process : partner, not customer
Karlsson, Margareta
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 110-120
Persistent link: https://www.econbiz.de/10012884466
Saved in:
2
E-grocery service loyalty : integrating food quality, e-grocery quality and relationship quality (young customers' experience with local food)
Suhartanto, Dwi
;
Dean, David
;
Farhani, Iklima
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10014514142
Saved in:
3
Organizational learning, quality and safety culture in patient care : comparing Colombia and the Kingdom of Saudi Arabia
Santa, Ricardo
;
Morante, Diego
;
Tegethoff, Thomas
; …
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10014514143
Saved in:
4
Supply chain partnership and sustainable performance : does TQM mediate the relationship?
Alsmairat, Mohammad A. K.
;
Al-Ma'aitah, Noor
; …
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 63-86
Persistent link: https://www.econbiz.de/10014514140
Saved in:
5
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
6
The evolution of quality : from inspection to Quality 4.0
Broday, Evandro Eduardo
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 368-382
Persistent link: https://www.econbiz.de/10013361599
Saved in:
7
Designing a quality scorecard (QSC) for system integration in the era of Industry 4.0
Roh, Hye Young
;
Ali, Shujaat
;
Song, Hojun
;
Shin, Wan Seon
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 157-177
Persistent link: https://www.econbiz.de/10013330606
Saved in:
8
Examining the impact of E-supply chain on service quality and customer satisfaction : a case study
Abdirad, Maryam
;
Krishnan, Krishna K.
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 274-290
Persistent link: https://www.econbiz.de/10013330617
Saved in:
9
Management processes and management's role in customer value creation
Åslund, Anna
;
Bäckström, Ingela
- In:
International journal of quality and service sciences
9
(
2017
)
2
,
pp. 148-164
Persistent link: https://www.econbiz.de/10011762940
Saved in:
10
Understanding quality - conceptualization of the fundamental concepts of quality
Anttila, Juhani
;
Jussila, Kari
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 251-268
Persistent link: https://www.econbiz.de/10011772098
Saved in:
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