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~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~isPartOf:"Quality management journal : QMJ"
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Patienten
17
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Fredendall, Lawrence D.
3
Johnson, Dana M.
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Russell, Roberta S.
3
Choi, Yunsik
2
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2
Gowen, Charles, III.
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McFadden, Kathleen L.
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Pirrallo, Ronald G.
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Qin, Hong
2
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George, Benjamin
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Gupta, Sachin
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Lee, Jung Young
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Liu, Qiang
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Rajendran, Chandrasekharan
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Roth, Aleda
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Sai, L. Prakash
1
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1
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
Quality management journal : QMJ
Working paper / National Bureau of Economic Research, Inc.
69
NBER working paper series
67
Health care management science
65
Health care management review : HCM review
57
The European journal of health economics : HEPAC ; health economics in prevention and care
46
Journal of health economics
42
Journal of health organization and management
42
NBER Working Paper
42
European journal of operational research : EJOR
34
Health marketing quarterly
33
Health economics
27
Health care management science : a new journal serving the international health care management community
23
Health economics review
22
SpringerLink / Bücher
22
International journal of production research
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Manufacturing & service operations management : M & SOM
16
Production and operations management : an international journal of the Production and Operations Management Society
16
The TQM journal : the international review of organizational improvement
16
Production and operations management : the flagship research journal of the Production and Operations Management Society
15
Omega : the international journal of management science
14
International journal of consumer studies
13
International journal of public sector management : IJPSM
13
Krankenhausmanagement : Strategien, Konzepte, Methoden
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
Patientenorientierung im Krankenhaus
12
The European journal of health economics
12
Working paper
12
CHE research paper
11
Computers & operations research : and their applications to problems of world concern ; an international journal
11
Discussion paper series / IZA
11
Socio-economic planning sciences : the international journal of public sector decision-making
11
International journal of pharmaceutical and healthcare marketing
10
International journal of production economics
10
Patientenidentifikation und Prozessorientierung : wesentliche Elemente des vernetzten Krankenhauses und der integrierten Versorgung
10
Ruhr economic papers
10
Schriftenreihe Gesundheitsmanagement und Medizinökonomie
10
Beiträge zum Gesundheitsmanagement
9
International journal of quality and service sciences
9
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1
Nurses perception of a hospital's process improvement on patient satisfaction
Choi, Yunsik
;
Fredendall, Lawrence D.
;
Roth, Aleda
; …
- In:
Quality management journal : QMJ
31
(
2024
)
2
,
pp. 77-101
Persistent link: https://www.econbiz.de/10014545357
Saved in:
2
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
3
Impact of patient portal behavioral engagement on subsistence consumers' wellbeing
Akareem, Husain Salilul
;
Ferdous, Ahmed Shahriar
;
Todd, …
- In:
International journal of research in marketing : IJRM ; …
38
(
2021
)
2
,
pp. 501-517
Persistent link: https://www.econbiz.de/10012591061
Saved in:
4
Measuring the influence of service quality on patient satisfaction in Malaysia
Tan, Christine Nya-Ling
;
Ojo, Adedapo Oluwaseyi
;
Cheah, …
- In:
Quality management journal : QMJ
26
(
2019
)
3
,
pp. 129-143
Persistent link: https://www.econbiz.de/10012309537
Saved in:
5
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
6
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
7
The moderating effect of gender in urgent care service satisfaction
Qin, Hong
;
Boonme, Kittipong
;
George, Benjamin
; …
- In:
Quality management journal : QMJ
24
(
2017
)
3
,
pp. 20-30
Persistent link: https://www.econbiz.de/10011721847
Saved in:
8
Patient satisfaction with healthcare services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
Saved in:
9
Patient empowerment : a cross-disease exploration of antecedents and consequences
Prigge, Jana-Kristin
;
Dietz, Beatrix
;
Homburg, Christian
; …
- In:
International journal of research in marketing : IJRM ; …
32
(
2015
)
4
,
pp. 375-386
Persistent link: https://www.econbiz.de/10011428874
Saved in:
10
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
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