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~isPartOf:"International journal of services, economics and management"
~isPartOf:"Marketing theory"
~subject:"2005-2005"
~subject:"Dienstleistungsqualität"
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2005-2005
Dienstleistungsqualität
Customer value
21
Kundenwert
21
Betriebliche Wertschöpfung
12
Value creation
12
Beziehungsmarketing
9
Relationship marketing
9
Service-Dominant Logic
9
Service-dominant logic
9
value co-creation
6
Consumer behaviour
5
Customer integration
5
Konsumentenverhalten
5
Kundenintegration
5
Lieferantenmanagement
5
Service quality
5
Supplier relationship management
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B-to-B-Marketing
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Business-to-business marketing
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Marketing theory
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Marketingtheorie
4
resource integration
4
service-dominant logic
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Business network
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Customer satisfaction
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Kundenzufriedenheit
3
Unternehmensnetzwerk
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customer value
3
Business-to-business
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Dienstleistung
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Dienstleistungsmarketing
2
Hotel industry
2
Hotellerie
2
Inter-firm cooperation
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Resource-based view
2
Ressourcenorientierter Ansatz
2
Services
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Services marketing
2
Social values
2
Soziale Werte
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Birgelen, Marcel van
1
Bloemer, Johanna M.
1
Caniëls, Marjolein
1
Farquhar, Jillian Dawes
1
Levyda, Levyda
1
Lykoudi, Dimitra Margieta
1
Neghina, Carmen
1
Rowley, Jennifer
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Sukwadi, Ronald
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Tsogas, Markos Marios H.
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Zouni, Georgia
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International journal of services, economics and management
Marketing theory
International journal of hospitality management
13
Journal of retailing and consumer services
12
The service industries journal
12
Journal of business research : JBR
8
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service research : JSR
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service management
5
Service business
5
The TQM journal : the international review of organizational improvement
5
The journal of services marketing
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of services and operations management
4
Journal of air transport management
4
Journal of service theory and practice : JSTP
4
Journal of strategic marketing
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
Management decision : MD
3
Australasian marketing journal
2
Cogent business & management
2
Faculty & research / Insead : working paper series
2
International journal of electronic customer relationship management : IJECRM
2
International journal of productivity and quality management : IJPQM
2
International journal of retail & distribution management
2
Journal of customer behaviour
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of retailing
2
Journal of service research
2
Journal of travel and tourism marketing
2
The international journal of bank marketing : IJBM
2
Tourism management : research, policies, practice
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academic journal of economic studies
1
Acta Universitatis Danubius / Oeconomica
1
Acta Wexionensia
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American economic journal : a journal of the American Economic Association
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1
Customer value : encounter satisfaction : overall satisfaction : examining the relationship in tourism destinations
Zouni, Georgia
;
Tsogas, Markos Marios H.
;
Lykoudi, …
- In:
International journal of services, economics and management
10
(
2019
)
4
,
pp. 357-379
Persistent link: https://www.econbiz.de/10012178955
Saved in:
2
The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
3
What values are perceived by hotel guests?
Levyda, Levyda
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 73-89
Persistent link: https://www.econbiz.de/10011892291
Saved in:
4
Value cocreation in service interactions : dimensions and antecedents
Neghina, Carmen
;
Caniëls, Marjolein
;
Bloemer, Johanna M.
; …
- In:
Marketing theory
15
(
2015
)
2
,
pp. 221-242
Persistent link: https://www.econbiz.de/10011494612
Saved in:
5
Convenience : a service perspective
Farquhar, Jillian Dawes
;
Rowley, Jennifer
- In:
Marketing theory
9
(
2009
)
4
,
pp. 425-438
Persistent link: https://www.econbiz.de/10003920661
Saved in:
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