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~isPartOf:"International journal of services, economics and management"
~language:"eng"
~subject:"Consumer behaviour"
~subject:"Productivity"
~type:"article"
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Consumer behaviour
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Dienstleistungssektor
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Customer satisfaction
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Dienstleistungsqualität
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Godwin, Benny J.
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Indrianti, Nur
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Sukwadi, Ronald
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Wright, Rowena
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International journal of services, economics and management
The journal of services marketing
30
The service industries journal
30
Journal of retailing and consumer services
19
Journal of business research : JBR
14
Journal of service management
13
Journal of service research : JSR
12
Structural change and economic dynamics : SC+ED
12
Services marketing quarterly
11
International journal of hospitality management
9
International journal of production economics
9
Economics of innovation and new technology
8
Applied economics
7
International productivity monitor
7
Journal of service research
7
Journal of the Academy of Marketing Science
6
Psychology & marketing
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Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of contemporary hospitality management
5
International journal of services and operations management
5
Journal of marketing
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Service business
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Asia Pacific journal of marketing and logistics
4
Economics letters
4
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
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International journal of quality and service sciences
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Journal of comparative economics : the journal of the Association for Comparative Economic Studies
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Journal of service theory and practice
4
Journal of strategic marketing
4
Services industries and the knowledge-based economy
4
The Scandinavian journal of economics
4
Applied economics letters
3
Benchmarking : an international journal ; BIJ
3
Business services in European economic growth
3
Driving service productivity : value-creation through innovation
3
Economic inquiry : journal of the Western Economic Association International
3
Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
3
European journal of marketing : EJM
3
Journal of consumer behaviour : an international research review
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Journal of economic studies
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Understanding the antecedents of service decisions : an integration of service promiscuity and customer citizenship behaviour
Godwin, Benny J.
;
Wright, Rowena
- In:
International journal of services, economics and management
10
(
2019
)
1
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012178909
Saved in:
2
The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
3
An exploratory study of service productivity index for service industry evaluation
Indrianti, Nur
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 331-343
Persistent link: https://www.econbiz.de/10009734547
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