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~isPartOf:"International journal of services, economics and management"
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Bank
9
Dienstleistungsqualität
4
Service quality
4
Customer satisfaction
2
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2
Financial services
2
Finanzdienstleistung
2
Finanzsektor
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Akroush, Mamoun N.
1
Ali, Azam
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Arize, Augustine Chuck
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Balasubramanian, Senthil Arasu
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George, Elizabeth
1
Han, Garry Tan Wei
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Javaheri, Ali
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Jouzdani, Javid
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Sit, Wen-Yi
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International journal of services, economics and management
Journal of banking & finance
782
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
598
Die Bank
568
Euromoney
419
NBER working paper series
282
Der langfristige Kredit : Zeitschrift für Finanzierung, Kapitalanlage und Immobilienwesen
275
IMF working papers
259
Journal of financial stability
235
Working paper / National Bureau of Economic Research, Inc.
225
NBER Working Paper
216
Finance research letters
212
Applied economics
211
Europäische Hochschulschriften / 5
210
Research in international business and finance
209
Sparkasse : Manager-Magazin für die Sparkassen-Finanzgruppe
208
Journal of international financial markets, institutions & money
197
SpringerLink / Bücher
197
International journal of economics and financial issues : IJEFI
193
Bank-Betrieb : Zeitschrift für Bankpolitik u. Bankpraxis
188
The bankers' magazine : and journal of the money market and railway digest
187
Journal of financial services research : JFSR
185
Journal of money, credit and banking : JMCB
177
Discussion paper / Centre for Economic Policy Research
174
International journal of economics and finance
174
Working paper series / European Central Bank
160
International review of financial analysis
159
Economic modelling
142
Finance and economics discussion series
142
Applied economics letters
140
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
139
Der Bankkaufmann : BK ; Fachmagazin für Bankpraxis und Bankmanagement
139
Discussion papers / CEPR
139
ECB Working Paper
137
International review of economics & finance : IREF
136
Journal of financial intermediation
134
Discussion paper
131
Pacific-Basin finance journal
131
Policy research working paper : WPS
127
Cogent economics & finance
125
Working paper
124
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ECONIS (ZBW)
9
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1
A disaggregated approach to establishing the antecedents and outcome of relationship quality in the South African banking industry
Mostert, Pierre
;
Theron, Eksteen
;
Kruger, Jack
- In:
International journal of services, economics and management
12
(
2021
)
4
,
pp. 317-337
Persistent link: https://www.econbiz.de/10012800833
Saved in:
2
Identification, ranking and clustering of electronic banking services based on customer satisfaction : case study in bank industry
Jouzdani, Javid
;
Shirouyehzad, Hadi
;
Maaroufi, Niloufar
; …
- In:
International journal of services, economics and management
11
(
2020
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10012285571
Saved in:
3
Credit risk, bank performance and Islamic banking : a panel data evidence from Pakistan
Ali, Azam
;
Majid, Muhamed Zulkhibri Abdul
;
Kishwar, Tanveer
- In:
International journal of services, economics and management
9
(
2018
)
3/4
,
pp. 231-247
Persistent link: https://www.econbiz.de/10012035890
Saved in:
4
Towards the shattering of glass ceiling in the Indian banking sector : a comparative analysis among public, private and foreign banks
Lathabhavan, Remya
;
Balasubramanian, Senthil Arasu
; …
- In:
International journal of services, economics and management
9
(
2018
)
3/4
,
pp. 248-271
Persistent link: https://www.econbiz.de/10012035895
Saved in:
5
Determinants of customer switching behaviour : evidence from the non-bank financial institutions in Ghana
Tweneboah-Koduah, Ernest Yaw
;
Mann, Victoria
;
Quaye, …
- In:
International journal of services, economics and management
8
(
2017
)
4
,
pp. 268-286
Persistent link: https://www.econbiz.de/10011971804
Saved in:
6
Banks and markets in the financial service industry : are their roles complementary or competitive in Nigeria?
Arize, Augustine Chuck
;
Kalu, Ebere Ume
;
Nkwor, Nelson Nwani
- In:
International journal of services, economics and management
8
(
2017
)
4
,
pp. 311-325
Persistent link: https://www.econbiz.de/10011971828
Saved in:
7
Employees' perception of empowerment : a comparative study among different sectors of banks
George, Elizabeth
;
Zakkariya, K. A.
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10010432173
Saved in:
8
TQM and service quality : a survey of commercial banking industry in Malaysia
Sit, Wen-Yi
;
Ooi, Keng-Boon
;
Loke, Siew-Phaik
;
Han, …
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 78-91
Persistent link: https://www.econbiz.de/10008908354
Saved in:
9
Does service quality implementation mediate the relationship between technical service quality and performance : an empirical examination of banks in Jordan
Akroush, Mamoun N.
- In:
International journal of services, economics and management
1
(
2007/09
)
3
,
pp. 209-232
Persistent link: https://www.econbiz.de/10003837081
Saved in:
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