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~isPartOf:"International journal of services and operations management"
~subject:"China"
~subject:"Industrie"
~subject:"Performance-Messung"
~subject:"Regionalpolitik"
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China
Industrie
Performance-Messung
Regionalpolitik
Performance measurement
48
Dienstleistungsqualität
17
Service quality
17
Quality management
13
Qualitätsmanagement
13
Lieferkette
11
Supply chain
11
Customer satisfaction
10
Kundenzufriedenheit
10
Measurement
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Messung
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Data envelopment analysis
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Data-Envelopment-Analyse
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service quality
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Manufacturing industries
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performance measurement
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Simulation
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balanced scorecard
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structural equation modelling
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Shirouyehzad, Hadi
3
Arabzad, S. Mohammad
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Asif, Muhammad
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Devadasan, S. R.
2
Jajja, Muhammad Shakeel Sadiq
2
Khairul Anuar Mohd Ali
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Maharaja, R.
2
Main, Naser Alolayyan
2
Sakthivel, M.
2
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2
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1
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1
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1
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1
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1
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1
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1
Asika, Nnamdi M.
1
Asokan, P.
1
Awan, Muhammad
1
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1
Awolusi, Olawumi Dele
1
Azhar, Tashfeen
1
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1
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Bordoloi, Sanjeev
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1
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1
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1
Digalwar, A. K.
1
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1
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1
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International journal of services and operations management
SpringerLink / Bücher
197
International journal of production research
185
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
140
Regional studies
136
Public performance & management review
110
Springer eBook Collection
106
Regional studies : official journal of the Regional Studies Association
104
Benchmarking : an international journal ; BIJ
101
Journal of business research : JBR
100
International journal of productivity and quality management : IJPQM
96
The international journal of productivity and performance management
90
NBER working paper series
83
Europäische Hochschulschriften / 5
80
Omega : the international journal of management science
79
Working paper / National Bureau of Economic Research, Inc.
76
Finance research letters
74
Technological forecasting & social change : an international journal
69
Measuring business excellence : the journal of organizational performance management
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
68
NBER Working Paper
67
European journal of operational research : EJOR
66
Informationen zur Raumentwicklung : IzR
63
OECD Territorial Reviews
63
International journal of hospitality management
59
Industrial marketing management : the international journal for industrial and high-tech firms
58
Raumforschung und Raumordnung
58
Applied economics
56
China economic review : an international journal
55
International journal of quality & reliability management
55
European research studies
53
Management accounting research
53
The service industries journal
52
Journal of management accounting research : JMAR
51
International journal of business excellence
50
International journal of business performance management
50
Rivista economica del Mezzogiorno : trimestrale della SVIMEZ, Associazione per lo Sviluppo dell'Industria nel Mezzogiorno
50
Studies on Russian economic development : the official journal of the Institute of Economic Forecasting, Russian Academy of Sciences
50
Business process management journal
49
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ECONIS (ZBW)
49
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1
Towards an efficient IS service management: the internal customers' zone of tolerance
Ribeiro, Hugo
;
Barbosa, Belem
- In:
International journal of services and operations management
28
(
2017
)
2
,
pp. 141-162
Persistent link: https://www.econbiz.de/10011859672
Saved in:
2
Developing a scale for service quality measurement in banks
Asif, Muhammad
;
Awan, Muhammad Usman
;
Jajja, Muhammad …
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10011584478
Saved in:
3
Developing a scale for measuring service quality in the public sector
Asif, Muhammad
;
Awan, Muhammad
;
Haque, Shahbaz Ul
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 418-432
Persistent link: https://www.econbiz.de/10011636001
Saved in:
4
Measuring Service Quality using SERVQUAL and AHP : an application to a Chinese IT company and comparison
Zhu, Ji Cheng
;
Ramanathan, Ramakrishnan
;
Ramanathan, Usha
- In:
International journal of services and operations management
8
(
2011
)
4
,
pp. 418-432
Persistent link: https://www.econbiz.de/10009153479
Saved in:
5
Organisational management through performance indicators
Kipper, Liane Mahlmann
;
Nara, Elpidio Oscar Benitez
; …
- In:
International journal of services and operations management
34
(
2019
)
4
,
pp. 447-464
Persistent link: https://www.econbiz.de/10012162858
Saved in:
6
Drivers of supply chain transparency and its effects on performance measures in the automotive industry : case of a developing country
Ahmed, Waqar
;
Omar, Mohammad
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 159-186
Persistent link: https://www.econbiz.de/10012106456
Saved in:
7
Application of multi-grade fuzzy and ANFIS approaches for performance analysis of Lean Six Sigma system with sustainable considerations
Ruben, R. Ben
;
Vinodh S
;
Asokan, P.
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 239-261
Persistent link: https://www.econbiz.de/10012106460
Saved in:
8
Green supply chain performance evaluation model for automotive manufacturing industries by using eco-balanced scorecard
Amaladhasan, S.
;
Parthiban, P.
;
Dhanalakshmi, R.
- In:
International journal of services and operations management
33
(
2019
)
4
,
pp. 442-467
Persistent link: https://www.econbiz.de/10012145272
Saved in:
9
An empirical study of the performance of Canadian-owned chains of retail stores
Takouda, Pawoumodom M.
;
Dia, Mohamed
- In:
International journal of services and operations management
33
(
2019
)
4
,
pp. 512-528
Persistent link: https://www.econbiz.de/10012145276
Saved in:
10
Performance measurement of the leagile supply chain
Maharaja, R.
;
Devadasan, S. R.
;
Sakthivel, M.
;
Murugesh, R.
- In:
International journal of services and operations management
31
(
2018
)
3
,
pp. 396-414
Persistent link: https://www.econbiz.de/10011978878
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