//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of services and standards"
~isPartOf:"Quality management journal : QMJ"
~subject:"Dienstleistungsqualität"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Six Sigma"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Quality management
195
Qualitätsmanagement
195
Service quality
57
quality management
30
USA
29
United States
29
Standardisierung
28
Standardization
28
Hospital
26
Krankenhaus
26
Gesundheitsversorgung
23
Health care
23
Gesundheitswesen
21
Health care system
21
Lean Management
21
Lean management
21
Lieferkette
19
Supply chain
19
Business process management
17
Customer satisfaction
17
Kundenzufriedenheit
17
Lean Production
17
Lean production
17
Prozessmanagement
17
Product quality
16
Produktqualität
16
Six Sigma
14
Bibliometrics
13
Bibliometrie
13
Firm performance
12
Performance measurement
12
Performance-Messung
12
Unternehmenserfolg
12
Innovation
11
Award
10
KMU
10
Preisverleihung
10
SME
10
healthcare
9
more ...
less ...
Online availability
All
Undetermined
25
Type of publication
All
Article
54
Book / Working Paper
3
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
57
Case study
2
Collection of articles of several authors
2
Fallstudie
2
Sammelwerk
2
Aufsatzsammlung
1
more ...
less ...
Language
All
English
57
Author
All
Prybutok, Victor R.
8
Chakraborty, Subhajit
4
Kaynak, Hale
4
McFadden, Kathleen L.
4
Davis, Mark
3
Fredendall, Lawrence D.
3
Johnson, Dana M.
3
Prybutok, Victor
3
Russell, Roberta S.
3
Bernardo, Vitor Zanetti
2
Blankson, Charles
2
Choi, Yunsik
2
Cudney, Elizabeth A.
2
Erkul, Muratcan
2
Ferrand, Yann B.
2
Gardner, John W.
2
Gerolamo, Mateus Cecílio
2
Gowen, Charles, III.
2
Honda, Ana Carolina
2
Lee, Jung Young
2
Linderman, Kevin W.
2
Nottingham, Quinton J.
2
Pirrallo, Ronald G.
2
Ponnaiyan, Subramaniam
2
Weathers, Danny
2
Zhang, Xiaoni
2
Ababneh, Khaldoun I.
1
AlNajem, Mohamad N.
1
Alkhatib, Saleh
1
Ashton, Triss
1
Atrek, Banu
1
Bashar, Abul
1
Basu, Rana
1
Bayraktaroglu, Gul
1
Bhola, Prabha
1
Bitner, Matthew
1
Bitner, Matthew D.
1
Cernauskas, Deborah
1
Chadha, Suresh Kumar
1
Das, Manik Chandra
1
more ...
less ...
Published in...
All
International journal of services and standards
Quality management journal : QMJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
International journal of productivity and quality management : IJPQM
65
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
57
Total quality management & business excellence
44
International journal of quality and service sciences
31
International journal of services and operations management
30
International journal of production research
24
Auditing : a journal of practice & theory
22
International journal of hospitality management
19
Journal of health organization and management
19
Benchmarking : an international journal ; BIJ
18
Health care management review : HCM review
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
14
Cogent business & management
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of business information systems : IJBIS
13
International journal of contemporary hospitality management
13
International journal of production economics
12
Service business
12
The service industries journal
12
European journal of operational research : EJOR
11
International journal of services, economics and management
11
The accounting review : a publication of the American Accounting Association
11
Journal of business research : JBR
10
Manufacturing & service operations management : M & SOM
10
Benchmarking : an international journal
9
Business process management journal
9
Journal of hospitality marketing & management
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
8
International journal of services and operations management : IJSOM
8
International journal of services technology and management
8
The journal of services marketing
8
more ...
less ...
Source
All
ECONIS (ZBW)
57
Showing
1
-
10
of
57
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Nurses perception of a hospital's process improvement on patient satisfaction
Choi, Yunsik
;
Fredendall, Lawrence D.
;
Roth, Aleda
; …
- In:
Quality management journal : QMJ
31
(
2024
)
2
,
pp. 77-101
Persistent link: https://www.econbiz.de/10014545357
Saved in:
2
The interplay between supplier management practices and customer satisfaction : an empirical investigation of the banking industry in a developing country
Bashar, Abul
;
Rahman, Md. Mahbubur
;
Sakib, Md. Nazmus
- In:
Quality management journal : QMJ
31
(
2024
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10014545249
Saved in:
3
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
4
Back to the future : cybernetics for safety, quality and cybersecurity
Cernauskas, Deborah
;
Kumiega, Andrew
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 183-192
Persistent link: https://www.econbiz.de/10013410708
Saved in:
5
The strategic value of servitization : a quality management perspective
Erkul, Muratcan
;
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 176-189
Persistent link: https://www.econbiz.de/10012650359
Saved in:
6
The strategic value of servitization : a quality management perspective
Erkul, Muratcan
;
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 176-189
Persistent link: https://www.econbiz.de/10012650360
Saved in:
7
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
8
Scrutinizing the efficacy of branded apps quality to counter counterfeiting and restore trust in M-Commerce
Manchanda, Mohit
;
Deb, Madhurima
;
Lomo-David, Ewuuk
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 156-174
Persistent link: https://www.econbiz.de/10012584871
Saved in:
9
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
10
An empirical study on quality improvement in higher education institutions with reference to selected processes
Mulay, Rahul V.
;
Khanna, Vandana Tandon
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10012425476
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->