//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of services and standards"
~subject:"Airport management"
~subject:"Business process management"
~subject:"USA"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Quality assurance"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Airport management
Business process management
USA
Quality management
20
Qualitätsmanagement
20
Standardisierung
11
Standardization
11
Dienstleistungsqualität
10
Service quality
10
Gesundheitswesen
4
Health care system
4
Customer satisfaction
3
Kundenzufriedenheit
3
United States
3
Cost management
2
Factor analysis
2
Faktorenanalyse
2
Gesundheitsversorgung
2
Globalisierung
2
Globalization
2
Health care
2
Kostenmanagement
2
Performance measurement
2
Performance-Messung
2
Prozessmanagement
2
Welt
2
World
2
service quality
2
standards
2
Arbeitskräfte
1
Beziehungsmarketing
1
Bibliometrics
1
Bibliometrie
1
Büroberufe
1
Compensation system
1
Corporate Social Responsibility
1
Corporate culture
1
Corporate social responsibility
1
Customer service
1
Developing countries
1
more ...
less ...
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Fok, Lillian Y.
1
George, Benjamin T.
1
Hartman, Sandra J.
1
Jenicke, Lawrence O.
1
Kuo, Hsiao-chiao
1
Scott, Rebecce A.
1
Smith, Alan D.
1
Tsai, Wen-hsien
1
Utecht, Kathleen M.
1
Zee, Susan Mu-lan
1
more ...
less ...
Published in...
All
International journal of services and standards
International journal of production research
63
International journal of productivity and quality management : IJPQM
62
International journal of quality & reliability management
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Quality management journal : QMJ
40
International journal of six sigma and competitive advantage : IJSSCA
38
The TQM journal : the international review of organizational improvement
37
Business process management journal
25
Total quality management & business excellence
23
International journal of production economics
18
International journal of process management and benchmarking : IJPMB
17
Health care management review : HCM review
16
Journal of operations management
15
Journal of industrial engineering and management : JIEM
14
Benchmarking : an international journal ; BIJ
12
International journal of business excellence
12
The international journal of productivity and performance management : IJPPM
12
Six Sigma in der Finanzbranche
11
Global business and organizational excellence : a review of research & best practices
10
International journal of services and operations management
10
Working paper / National Bureau of Economic Research, Inc.
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Praxishandbuch Six Sigma : Fehler vermeiden, Prozesse verbessern, Kosten senken ; [jetzt mit Six-Sigma-Projektleitfaden]
8
SpringerLink / Bücher
8
World class applications of Six Sigma : [real world examples of success]
8
European journal of industrial engineering : EJIE
7
European journal of operational research : EJOR
7
Journal of health organization and management
7
Journal of industrial engineering international
7
Operations management research : OMR ; advancing practice through theory
7
IEEE transactions on engineering management : EM
6
International journal of collaborative enterprise : IJCEnt
6
International journal of logistics systems and management
6
International journal of quality and service sciences
6
Lean Six Sigma in service : applications and case studies
6
The international journal of productivity and performance management
6
European research studies
5
Gabler Edition Wissenschaft
5
HMD : Praxis der Wirtschaftsinformatik
5
International journal of business information systems : IJBIS
5
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Evaluating healthcare process improvement for patient callbacks
Scott, Rebecce A.
;
George, Benjamin T.
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 51-66
Persistent link: https://www.econbiz.de/10011283323
Saved in:
2
A hybrid approach for multi-criteria evaluation of airport service quality
Tsai, Wen-hsien
;
Kuo, Hsiao-chiao
- In:
International journal of services and standards
7
(
2011
)
1
,
pp. 78-94
Persistent link: https://www.econbiz.de/10009245078
Saved in:
3
Increasing calculation consistency and reducing calculation time using Six Sigma : a case study of salary determination in an institution of higher education
Utecht, Kathleen M.
;
Jenicke, Lawrence O.
- In:
International journal of services and standards
5
(
2009
)
2
,
pp. 115-134
Persistent link: https://www.econbiz.de/10003882830
Saved in:
4
Relationships among factors related to employee perceptions of the green movement in organisations
Fok, Lillian Y.
;
Zee, Susan Mu-lan
;
Hartman, Sandra J.
- In:
International journal of services and standards
5
(
2009
)
4
,
pp. 316-332
Persistent link: https://www.econbiz.de/10003970448
Saved in:
5
Automatic identification and voice-recognition technologies for quality improvement : case studies of Pittsburgh-area service firms
Smith, Alan D.
- In:
International journal of services and standards
4
(
2008
)
3
,
pp. 284-302
Persistent link: https://www.econbiz.de/10003741733
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->