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~isPartOf:"Journal of Asia Business Studies"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Dienstleistungsqualität"
~subject:"Job satisfaction"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Search: subject_exact:"Salespersons"
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Dienstleistungsqualität
Job satisfaction
Physical distribution
Relationship marketing
Salespeople
246
Verkaufspersonal
246
Selling
86
Verkauf
86
Beziehungsmarketing
67
Consumer behaviour
44
Konsumentenverhalten
44
B-to-B-Marketing
40
Business-to-business marketing
40
Arbeitsleistung
27
Job performance
27
Customer satisfaction
26
Kundenzufriedenheit
26
Einzelhandel
24
Retail trade
24
Sales
24
Arbeitsverhalten
23
Work behaviour
23
Arbeitszufriedenheit
22
Sales performance
22
Lieferantenmanagement
21
Supplier relationship management
21
Leistungsmotivation
20
Work motivation
20
Führungsstil
19
Leadership style
19
Marketing management
18
Marketingmanagement
18
Stress
18
Work stress
18
Employee retention
17
Mitarbeiterbindung
17
Firm performance
16
Unternehmenserfolg
16
Motivation
15
Customer service
14
Emotion
14
Kundenservice
14
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Online availability
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Undetermined
62
Free
2
Type of publication
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Article
95
Type of publication (narrower categories)
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Article in journal
Aufsatz in Zeitschrift
95
Case study
1
Fallstudie
1
Language
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English
95
Author
All
Rutherford, Brian N.
4
Alavi, Sascha
3
Habel, Johannes
3
Homburg, Christian
3
Itani, Omar S.
3
Lam, Son K.
3
Park, Jungkun
3
Wieseke, Jan
3
Beitelspacher, Lauren Skinner
2
Boles, James Sanders
2
Chaker, Nawar N.
2
DeCarlo, Thomas E.
2
Echchakoui, Saïd
2
Edmondson, Diane R.
2
Evans, Kenneth R.
2
Flaherty, Karen E.
2
Friend, Scott B.
2
Gong, Taeshik
2
Good, Megan C.
2
Hughes, Douglas E.
2
Jaramillo, Fernando
2
Johnson, Jeff S.
2
Jones, Eli
2
Kadic-Maglajlic, Selma
2
Klarmann, Martin
2
Matthews, Lucy M.
2
Miao, C. Fred
2
Micevski, Milena
2
Peterson, Robert M.
2
Poujol, Juliet F.
2
Rapp, Adam
2
Rodriguez, Michael
2
Rutherford, Brian
2
Schmitz, Christian
2
Schwepker, Charles H. <Jr.>
2
Agnihotri, Raj
1
Agrawal, Arvind
1
Ahearne, Michael
1
Allison, Lee
1
Alnakhli, Hayam
1
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Journal of Asia Business Studies
Journal of business research : JBR
Journal of business-to-business marketing
Journal of retailing and consumer services
Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
70
The journal of personal selling & sales management : JPSSM
59
The journal of business & industrial marketing
29
Journal of personal selling & sales management
25
The service industries journal
15
Journal of marketing
12
Journal of retailing
11
Journal of service research : JSR
9
European journal of marketing : EJM
8
International journal of retail & distribution management
8
Journal of business ethics : JOBE
8
Journal of service research
8
Journal of strategic marketing
7
Asia Pacific journal of marketing and logistics
6
International journal of hospitality management
6
Journal of financial services marketing : JFSM
6
Marketing intelligence & planning
6
Psychology & marketing
6
Australasian marketing journal
5
Journal of managerial issues : JMI
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
The journal of services marketing
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
The international review of retail, distribution and consumer research
4
Business horizons
3
European journal of marketing
3
International journal of contemporary hospitality management
3
International journal of logistics : research and applications
3
Journal of customer behaviour
3
Journal of fashion marketing and management
3
Journal of hospitality marketing & management
3
Journal of marketing theory and practice : JMTP
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service management
3
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ECONIS (ZBW)
95
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1
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95
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date (oldest first)
1
Customer-oriented salespeople's value creation and claiming in price negotiations
Kassemeier, Roland
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
4
,
pp. 689-712
Persistent link: https://www.econbiz.de/10013389228
Saved in:
2
No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
Saved in:
3
How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
Saved in:
4
Proactive personalities, trait competitiveness and well-being among retail employees : job burnout as a mediator
Mastura Ab. Wahab
;
Blackman, Deborah
- In:
Journal of Asia Business Studies
17
(
2023
)
1
,
pp. 185-202
Persistent link: https://www.econbiz.de/10014335368
Saved in:
5
The effectiveness of improvisational behavior on sales performance during the COVID-19 pandemic : the moderating effect of functional customer orientation
Charoensukmongkol, Peerayuth
;
Pandey, Arti
- In:
Journal of Asia Business Studies
17
(
2023
)
4
,
pp. 766-784
Persistent link: https://www.econbiz.de/10014335516
Saved in:
6
Value-based selling capability : antecedents and implications for B2B sales performance
Liu, Yanzhe
;
Zhao, Xiaoyu
;
Wang, Tao
- In:
Journal of business-to-business marketing
30
(
2023
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10014447809
Saved in:
7
Customer showrooming behavior, customer orientation, and emotional labor : sales control as a moderator
Park, Hyewon
;
Hur, Won-Moo
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014252735
Saved in:
8
Examining the impact of salesperson orientation on creative selling, passive deviance, and organizational outcomes
Locander, David A.
;
Darrat, Mahmoud A.
;
Babin, Barry J.
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013468966
Saved in:
9
Customer-focused voice and rule-breaking in the frontlines
Gazzoli, Gabriel
;
Chaker, Nawar N.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 388-409
Persistent link: https://www.econbiz.de/10012819765
Saved in:
10
The effectiveness of AI salesperson vs. human salesperson across the buyer-seller relationship stages
Chang, Woojung
- In:
Journal of business research : JBR
148
(
2022
),
pp. 241-251
Persistent link: https://www.econbiz.de/10013325475
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