No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Year of publication: |
2021
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Authors: | Cron, William L. ; Alavi, Sascha ; Habel, Johannes ; Wieseke, Jan ; Ryari, Hanaa |
Published in: |
Journal of the Academy of Marketing Science. - Dordrecht : Springer Netherlands, ISSN 1552-7824, ZDB-ID 2067360-7. - Vol. 49.2021, 3, p. 502-520
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Subject: | Personal selling | Time allocation | Decision strategy | Intuition | Salesperson-customer relationships | Verkaufspersonal | Salespeople | Zeitverwendung | Time use | Einzelhandel | Retail trade | Entscheidung | Decision | Verkauf | Selling | Beziehungsmarketing | Relationship marketing |
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