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~isPartOf:"Journal of Asia Business Studies"
~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of retailing"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Employee retention"
~subject:"Job satisfaction"
~subject:"Marketing management"
~subject:"Marketingmanagement"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Search: subject_exact:"Salespersons"
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Employee retention
Job satisfaction
Marketing management
Marketingmanagement
Physical distribution
Relationship marketing
Salespeople
172
Verkaufspersonal
172
Beziehungsmarketing
61
Selling
49
Verkauf
49
Consumer behaviour
41
Konsumentenverhalten
41
Einzelhandel
33
Retail trade
33
Customer satisfaction
30
Kundenzufriedenheit
30
B-to-B-Marketing
24
Business-to-business marketing
24
Arbeitsverhalten
22
Work behaviour
22
Arbeitsleistung
19
Job performance
19
Arbeitszufriedenheit
17
Customer service
17
Dienstleistungsqualität
17
Kundenservice
17
Leistungsmotivation
17
Service quality
17
Work motivation
17
Sales
16
Lieferantenmanagement
14
Supplier relationship management
14
Führungsstil
13
Leadership style
13
Mitarbeiterbindung
12
Personality psychology
12
Persönlichkeitspsychologie
12
Motivation
11
Stress
11
Work stress
11
Emotion
9
Firm performance
9
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Undetermined
54
Free
2
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Article
83
Type of publication (narrower categories)
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Article in journal
Aufsatz in Zeitschrift
83
Language
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English
83
Author
All
Wieseke, Jan
6
Hughes, Douglas E.
4
Lam, Son K.
4
Zablah, Alex R.
4
Alavi, Sascha
3
Brown, Tom
3
Haumann, Till
3
Homburg, Christian
3
Ahearne, Michael
2
Arndt, Aaron D.
2
Cron, William L.
2
DeCarlo, Thomas E.
2
Echchakoui, Saïd
2
Edmondson, Diane R.
2
Gremler, Dwayne D.
2
Grewal, Dhruv
2
Habel, Johannes
2
Karande, Kiran
2
Klarmann, Martin
2
Kraus, Florian
2
Matthews, Lucy M.
2
Mikolon, Sven
2
Noble, Stephanie M.
2
Peterson, Robert M.
2
Poujol, Juliet F.
2
Rapp, Adam
2
Ryari, Hanaa
2
Schmitz, Christian
2
Singh, Jagdip
2
Agnihotri, Raj
1
Alnakhli, Hayam
1
Altman, Daniel
1
Andersson, Pernille K.
1
Andzulis, James "Mick"
1
Arditto, Luis
1
Arnold, Todd
1
Arnold, Todd J.
1
Artis, Andrew B.
1
Askew, Matthew A
1
Bagozzi, Richard P.
1
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Journal of Asia Business Studies
Journal of business-to-business marketing
Journal of retailing and consumer services
Journal of retailing
Journal of service research : JSR
Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
75
The journal of personal selling & sales management : JPSSM
65
Journal of business research : JBR
46
The journal of business & industrial marketing
31
Journal of personal selling & sales management
29
Journal of marketing
13
The service industries journal
10
Journal of business ethics : JOBE
9
European journal of marketing : EJM
8
Journal of strategic marketing
7
International journal of hospitality management
6
International journal of retail & distribution management
6
Journal of financial services marketing : JFSM
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Journal of service research
6
Marketing intelligence & planning
6
Journal of managerial issues : JMI
5
Psychology & marketing
5
Asia Pacific journal of marketing and logistics
4
International journal of contemporary hospitality management
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of marketing theory and practice
4
Market : review for marketing theory and practice
4
The international review of retail, distribution and consumer research
4
The journal of services marketing
4
Australasian marketing journal
3
Business horizons
3
European journal of marketing
3
International journal of logistics : research and applications
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of marketing research : JMR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service theory and practice
3
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ECONIS (ZBW)
83
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1
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10
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83
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date (oldest first)
1
Customer-oriented salespeople's value creation and claiming in price negotiations
Kassemeier, Roland
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
4
,
pp. 689-712
Persistent link: https://www.econbiz.de/10013389228
Saved in:
2
No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
Saved in:
3
How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
Saved in:
4
Proactive personalities, trait competitiveness and well-being among retail employees : job burnout as a mediator
Mastura Ab. Wahab
;
Blackman, Deborah
- In:
Journal of Asia Business Studies
17
(
2023
)
1
,
pp. 185-202
Persistent link: https://www.econbiz.de/10014335368
Saved in:
5
The effectiveness of improvisational behavior on sales performance during the COVID-19 pandemic : the moderating effect of functional customer orientation
Charoensukmongkol, Peerayuth
;
Pandey, Arti
- In:
Journal of Asia Business Studies
17
(
2023
)
4
,
pp. 766-784
Persistent link: https://www.econbiz.de/10014335516
Saved in:
6
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
7
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
Saved in:
8
Multiple psychological climates and employee self-regulatory focus : implications for frontline employee work behavior and service performance
Sok, Keo Mony
;
Danaher, Tracey S.
;
Sok, Phyra
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 228-246
Persistent link: https://www.econbiz.de/10014321977
Saved in:
9
Value-based selling capability : antecedents and implications for B2B sales performance
Liu, Yanzhe
;
Zhao, Xiaoyu
;
Wang, Tao
- In:
Journal of business-to-business marketing
30
(
2023
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10014447809
Saved in:
10
Customer showrooming behavior, customer orientation, and emotional labor : sales control as a moderator
Park, Hyewon
;
Hur, Won-Moo
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014252735
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