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~isPartOf:"Journal of Asia Business Studies"
~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of service theory and practice"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Job satisfaction"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Search: subject_exact:"Salespersons"
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Job satisfaction
Physical distribution
Relationship marketing
Salespeople
139
Verkaufspersonal
139
Beziehungsmarketing
48
Selling
42
Verkauf
42
Consumer behaviour
32
Konsumentenverhalten
32
B-to-B-Marketing
24
Business-to-business marketing
24
Customer satisfaction
21
Einzelhandel
21
Kundenzufriedenheit
21
Retail trade
21
Sales
16
Arbeitsverhalten
15
Work behaviour
15
Arbeitsleistung
14
Job performance
14
Leistungsmotivation
14
Work motivation
14
Lieferantenmanagement
13
Supplier relationship management
13
Führungsstil
12
Leadership style
12
Stress
12
Work stress
12
Arbeitszufriedenheit
11
Dienstleistungsqualität
11
Service quality
11
Motivation
10
Employee retention
9
Mitarbeiterbindung
9
Customer service
8
Emotion
8
Firm performance
8
Kundenservice
8
Marketing management
8
Marketingmanagement
8
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Article
58
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58
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English
58
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Homburg, Christian
3
Lam, Son K.
3
Wieseke, Jan
3
Alavi, Sascha
2
DeCarlo, Thomas E.
2
Echchakoui, Saïd
2
Edmondson, Diane R.
2
Habel, Johannes
2
Hughes, Douglas E.
2
Klarmann, Martin
2
Matthews, Lucy M.
2
Peterson, Robert M.
2
Poujol, Juliet F.
2
Rapp, Adam
2
Schmitz, Christian
2
Ahearne, Michael
1
Alnakhli, Hayam
1
Andersson, Pernille K.
1
Arditto, Luis
1
Arndt, Aaron D.
1
Artis, Andrew B.
1
Askew, Matthew A
1
Bagozzi, Richard P.
1
Bande, Belen
1
Beitelspacher, Lauren Skinner
1
Bellamkonda, Raja Shekhar
1
Berg, Wouter E. van den
1
Bharadwaj, Sundar
1
Bhukya, Ramulu
1
Bill, Fabian
1
Blackman, Deborah
1
Bornemann, Torsten
1
Boulbry, Ga͏e͏̈lle
1
Brown, Barron W.
1
Brown, Tom
1
Böhm, Eva
1
Cambra-Fierro, Jesús J.
1
Cervellon, Marie-Cécile
1
Chaker, Nawar N.
1
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1
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Journal of Asia Business Studies
Journal of business-to-business marketing
Journal of retailing and consumer services
Journal of service theory and practice
Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
66
The journal of personal selling & sales management : JPSSM
57
Journal of business research : JBR
32
The journal of business & industrial marketing
29
Journal of personal selling & sales management
25
Journal of marketing
12
Journal of retailing
11
The service industries journal
10
European journal of marketing : EJM
8
Journal of business ethics : JOBE
8
Journal of service research : JSR
8
Journal of strategic marketing
7
International journal of hospitality management
6
International journal of retail & distribution management
6
Journal of financial services marketing : JFSM
6
Marketing intelligence & planning
6
Journal of managerial issues : JMI
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
Journal of service research
5
Psychology & marketing
5
Asia Pacific journal of marketing and logistics
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
The journal of services marketing
4
Australasian marketing journal
3
Business horizons
3
European journal of marketing
3
International journal of contemporary hospitality management
3
International journal of logistics : research and applications
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Market : review for marketing theory and practice
3
The international journal of bank marketing : IJBM
3
The international review of retail, distribution and consumer research
3
The journal of applied business research
3
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ECONIS (ZBW)
58
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1
Customer-oriented salespeople's value creation and claiming in price negotiations
Kassemeier, Roland
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
4
,
pp. 689-712
Persistent link: https://www.econbiz.de/10013389228
Saved in:
2
No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
Saved in:
3
How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
Saved in:
4
Proactive personalities, trait competitiveness and well-being among retail employees : job burnout as a mediator
Mastura Ab. Wahab
;
Blackman, Deborah
- In:
Journal of Asia Business Studies
17
(
2023
)
1
,
pp. 185-202
Persistent link: https://www.econbiz.de/10014335368
Saved in:
5
The effectiveness of improvisational behavior on sales performance during the COVID-19 pandemic : the moderating effect of functional customer orientation
Charoensukmongkol, Peerayuth
;
Pandey, Arti
- In:
Journal of Asia Business Studies
17
(
2023
)
4
,
pp. 766-784
Persistent link: https://www.econbiz.de/10014335516
Saved in:
6
Whose customer orientation? : exploring the relationships between leaders, team customer orientation climate and customer satisfaction
Zhao, Xin
;
Fu, Na
;
Liang, Xiaoning
- In:
Journal of service theory and practice
33
(
2023
)
5
,
pp. 629-646
Persistent link: https://www.econbiz.de/10014339767
Saved in:
7
Value-based selling capability : antecedents and implications for B2B sales performance
Liu, Yanzhe
;
Zhao, Xiaoyu
;
Wang, Tao
- In:
Journal of business-to-business marketing
30
(
2023
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10014447809
Saved in:
8
Understanding the role of customer incivility and supervisor monitoring in the relationship between customer orientation and frontline employees' emotional exhaustion
Xie, Fang
;
Zhang, Xufan
;
Ye, Jing
;
Zhou, Lulu
;
Zhang, …
- In:
Journal of service theory and practice
33
(
2023
)
6
,
pp. 797-819
Persistent link: https://www.econbiz.de/10014448096
Saved in:
9
Customer showrooming behavior, customer orientation, and emotional labor : sales control as a moderator
Park, Hyewon
;
Hur, Won-Moo
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014252735
Saved in:
10
Customer-focused voice and rule-breaking in the frontlines
Gazzoli, Gabriel
;
Chaker, Nawar N.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 388-409
Persistent link: https://www.econbiz.de/10012819765
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