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~isPartOf:"Journal of Asia Business Studies"
~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Dienstleistungsqualität"
~subject:"Job satisfaction"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Search: subject_exact:"Salespersons"
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Dienstleistungsqualität
Job satisfaction
Physical distribution
Relationship marketing
Salespeople
137
Verkaufspersonal
137
Beziehungsmarketing
46
Selling
43
Verkauf
43
Consumer behaviour
32
Konsumentenverhalten
32
B-to-B-Marketing
24
Business-to-business marketing
24
Einzelhandel
21
Retail trade
21
Customer satisfaction
20
Kundenzufriedenheit
20
Sales
15
Arbeitsleistung
14
Arbeitsverhalten
14
Job performance
14
Work behaviour
14
Leistungsmotivation
13
Lieferantenmanagement
13
Supplier relationship management
13
Work motivation
13
Arbeitszufriedenheit
10
Führungsstil
10
Leadership style
10
Motivation
10
Service quality
10
Stress
10
Work stress
10
Employee retention
9
Firm performance
9
Mitarbeiterbindung
9
Unternehmenserfolg
9
Marketing management
8
Marketingmanagement
8
Personality psychology
8
Persönlichkeitspsychologie
8
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Online availability
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Undetermined
39
Free
2
Type of publication
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Article
60
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Article in journal
Aufsatz in Zeitschrift
60
Case study
1
Fallstudie
1
Language
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English
60
Author
All
Homburg, Christian
3
Lam, Son K.
3
Wieseke, Jan
3
Alavi, Sascha
2
DeCarlo, Thomas E.
2
Echchakoui, Saïd
2
Edmondson, Diane R.
2
Habel, Johannes
2
Hughes, Douglas E.
2
Klarmann, Martin
2
Matthews, Lucy M.
2
Peterson, Robert M.
2
Poujol, Juliet F.
2
Rapp, Adam
2
Schmitz, Christian
2
Ahearne, Michael
1
Alnakhli, Hayam
1
Andersson, Pernille K.
1
Arditto, Luis
1
Arndt, Aaron D.
1
Artis, Andrew B.
1
Askew, Matthew A
1
Auh, Seigyoung
1
Bagozzi, Richard P.
1
Bande, Belen
1
Beitelspacher, Lauren Skinner
1
Bellamkonda, Raja Shekhar
1
Berg, Wouter E. van den
1
Bharadwaj, Sundar
1
Bhukya, Ramulu
1
Bill, Fabian
1
Bitner, Mary Jo
1
Blackman, Deborah
1
Bornemann, Torsten
1
Boulbry, Ga͏e͏̈lle
1
Brown, Barron W.
1
Brown, Tom
1
Böhm, Eva
1
Cadwallader, Susan
1
Cambra-Fierro, Jesús J.
1
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Published in...
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Journal of Asia Business Studies
Journal of business-to-business marketing
Journal of retailing and consumer services
Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
70
The journal of personal selling & sales management : JPSSM
59
Journal of business research : JBR
35
The journal of business & industrial marketing
29
Journal of personal selling & sales management
25
The service industries journal
15
Journal of marketing
12
Journal of retailing
11
Journal of service research : JSR
9
European journal of marketing : EJM
8
International journal of retail & distribution management
8
Journal of business ethics : JOBE
8
Journal of service research
8
Journal of strategic marketing
7
Asia Pacific journal of marketing and logistics
6
International journal of hospitality management
6
Journal of financial services marketing : JFSM
6
Marketing intelligence & planning
6
Psychology & marketing
6
Australasian marketing journal
5
Journal of managerial issues : JMI
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
The journal of services marketing
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
The international review of retail, distribution and consumer research
4
Business horizons
3
European journal of marketing
3
International journal of contemporary hospitality management
3
International journal of logistics : research and applications
3
Journal of customer behaviour
3
Journal of fashion marketing and management
3
Journal of hospitality marketing & management
3
Journal of marketing theory and practice : JMTP
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service management
3
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ECONIS (ZBW)
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21
Competitive (versus loyal) showrooming : an application of the push-pull-mooring framework
Frasquet Deltoro, Marta
;
Miquel-Romero, Maria-Jose
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648927
Saved in:
22
The influence of B to B firms use of multiple social media platforms on relationship sales performance : an institutional perspective
Kooli, Kaouther
;
Tzempelikos, Nektarios
;
Hammouda, …
- In:
Journal of business-to-business marketing
28
(
2021
)
2
,
pp. 105-123
Persistent link: https://www.econbiz.de/10012623617
Saved in:
23
Are women or men business-to-business salespeople more engaged on the job?
Matthews, Lucy M.
;
Edmondson, Diane R.
;
Ward, Cheryl B.
- In:
Journal of business-to-business marketing
28
(
2021
)
1
,
pp. 81-93
Persistent link: https://www.econbiz.de/10012584491
Saved in:
24
"How does customer perception of salespeople influence the relationship? A study in an emerging economy"
Arditto, Luis
;
Cambra-Fierro, Jesús J.
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238384
Saved in:
25
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
Gong, Taeshik
;
Wang, Chan-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305401
Saved in:
26
Salesperson social media use in business-to-business relationships : an empirical test of an integrative framework linking antecedents and consequences
Bill, Fabian
;
Feurer, Sven
;
Klarmann, Martin
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
4
,
pp. 734-752
Persistent link: https://www.econbiz.de/10012293330
Saved in:
27
Does sleep really matter? : examining sleep among salespeople as boundary role personnel for key job factors
Edmondson, Diane R.
;
Matthews, Lucy M.
- In:
Journal of business-to-business marketing
27
(
2020
)
1
,
pp. 71-79
Persistent link: https://www.econbiz.de/10012196336
Saved in:
28
How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
29
Salesperson ambidexterity in customer engagement : do customer base characteristics matter?
Lam, Son K.
;
DeCarlo, Thomas E.
;
Sharma, Ashish
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
4
,
pp. 659-680
Persistent link: https://www.econbiz.de/10012107276
Saved in:
30
Judging by the wristwatch : salespersons' responses to status signals and stereotypes of luxury clients
Cervellon, Marie-Cécile
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 191-201
Persistent link: https://www.econbiz.de/10012115082
Saved in:
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