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~isPartOf:"Journal of Asia Business Studies"
~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Dienstleistungsqualität"
~subject:"Job satisfaction"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Search: subject_exact:"Salespersons"
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Dienstleistungsqualität
Job satisfaction
Physical distribution
Relationship marketing
Salespeople
137
Verkaufspersonal
137
Beziehungsmarketing
46
Selling
43
Verkauf
43
Consumer behaviour
32
Konsumentenverhalten
32
B-to-B-Marketing
24
Business-to-business marketing
24
Einzelhandel
21
Retail trade
21
Customer satisfaction
20
Kundenzufriedenheit
20
Sales
15
Arbeitsleistung
14
Arbeitsverhalten
14
Job performance
14
Work behaviour
14
Leistungsmotivation
13
Lieferantenmanagement
13
Supplier relationship management
13
Work motivation
13
Arbeitszufriedenheit
10
Führungsstil
10
Leadership style
10
Motivation
10
Service quality
10
Stress
10
Work stress
10
Employee retention
9
Firm performance
9
Mitarbeiterbindung
9
Unternehmenserfolg
9
Marketing management
8
Marketingmanagement
8
Personality psychology
8
Persönlichkeitspsychologie
8
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Online availability
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Undetermined
39
Free
2
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Article
60
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Article in journal
Aufsatz in Zeitschrift
60
Case study
1
Fallstudie
1
Language
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English
60
Author
All
Homburg, Christian
3
Lam, Son K.
3
Wieseke, Jan
3
Alavi, Sascha
2
DeCarlo, Thomas E.
2
Echchakoui, Saïd
2
Edmondson, Diane R.
2
Habel, Johannes
2
Hughes, Douglas E.
2
Klarmann, Martin
2
Matthews, Lucy M.
2
Peterson, Robert M.
2
Poujol, Juliet F.
2
Rapp, Adam
2
Schmitz, Christian
2
Ahearne, Michael
1
Alnakhli, Hayam
1
Andersson, Pernille K.
1
Arditto, Luis
1
Arndt, Aaron D.
1
Artis, Andrew B.
1
Askew, Matthew A
1
Auh, Seigyoung
1
Bagozzi, Richard P.
1
Bande, Belen
1
Beitelspacher, Lauren Skinner
1
Bellamkonda, Raja Shekhar
1
Berg, Wouter E. van den
1
Bharadwaj, Sundar
1
Bhukya, Ramulu
1
Bill, Fabian
1
Bitner, Mary Jo
1
Blackman, Deborah
1
Bornemann, Torsten
1
Boulbry, Ga͏e͏̈lle
1
Brown, Barron W.
1
Brown, Tom
1
Böhm, Eva
1
Cadwallader, Susan
1
Cambra-Fierro, Jesús J.
1
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Published in...
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Journal of Asia Business Studies
Journal of business-to-business marketing
Journal of retailing and consumer services
Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
70
The journal of personal selling & sales management : JPSSM
59
Journal of business research : JBR
35
The journal of business & industrial marketing
29
Journal of personal selling & sales management
25
The service industries journal
15
Journal of marketing
12
Journal of retailing
11
Journal of service research : JSR
9
European journal of marketing : EJM
8
International journal of retail & distribution management
8
Journal of business ethics : JOBE
8
Journal of service research
8
Journal of strategic marketing
7
Asia Pacific journal of marketing and logistics
6
International journal of hospitality management
6
Journal of financial services marketing : JFSM
6
Marketing intelligence & planning
6
Psychology & marketing
6
Australasian marketing journal
5
Journal of managerial issues : JMI
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
The journal of services marketing
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
The international review of retail, distribution and consumer research
4
Business horizons
3
European journal of marketing
3
International journal of contemporary hospitality management
3
International journal of logistics : research and applications
3
Journal of customer behaviour
3
Journal of fashion marketing and management
3
Journal of hospitality marketing & management
3
Journal of marketing theory and practice : JMTP
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service management
3
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ECONIS (ZBW)
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31
Servant leadership, proactive work behavior, and performance overall rating : testing a multilevel model of moderated mediation
Varela, Jose A.
;
Bande, Belen
;
Río Araujo, Marisa del
; …
- In:
Journal of business-to-business marketing
26
(
2019
)
2
,
pp. 177-195
Persistent link: https://www.econbiz.de/10012196284
Saved in:
32
The impact of a sales team’s perceived entitativity on customer satisfaction
Wang, Chen
;
Hoegg, JoAndrea
;
Dahl, Darren W.
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 190-211
Persistent link: https://www.econbiz.de/10011844768
Saved in:
33
Customer query handling in sales interactions
Singh, Sunil
;
Marinova, Detelina
;
Singh, Jagdip
;
Evans, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 837-856
Persistent link: https://www.econbiz.de/10011924771
Saved in:
34
Impact of CRM technology on sales process behaviors : empirical results from US, Europe, and Asia
Rodriguez, Michael
;
Peterson, Robert M.
;
Krishnan, …
- In:
Journal of business-to-business marketing
25
(
2018
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011847802
Saved in:
35
Frontline employees' nonverbal cues in service encounters : a double-edged sword
Lim, Elison Ai Ching
;
Lee, Yih Hwai
;
Foo, Maw Der
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
5
,
pp. 657-676
Persistent link: https://www.econbiz.de/10011772291
Saved in:
36
Double-loop sales adaptation : a conceptual model and an empirical investigation
Viio, Paul
;
Nordin, Fredrik
- In:
Journal of business-to-business marketing
24
(
2017
)
2
,
pp. 123-137
Persistent link: https://www.econbiz.de/10011735903
Saved in:
37
Relationship between sales force reputation and customer behavior : role of experiential value added by sales force
Echchakoui, Saïd
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 54-66
Persistent link: https://www.econbiz.de/10011433763
Saved in:
38
Effects of Chinese consumers' relationship benefits and satisfaction on attitudes toward foreign fashion brands : the moderating role of country of salesperson
Choi, Yu Hua
;
Choo, Ho Jung
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 99-106
Persistent link: https://www.econbiz.de/10011434102
Saved in:
39
The effect of frontline employees' personal self-disclosure on consumers' encounter experience
Andersson, Pernille K.
;
Gustafsson, Anders
;
Kristensson, Per
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 40-49
Persistent link: https://www.econbiz.de/10011473141
Saved in:
40
Identifying effective hunters and farmers in the salesforce: a dispositional–situational framework
DeCarlo, Thomas E.
;
Lam, Son K.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
4
,
pp. 415-439
Persistent link: https://www.econbiz.de/10011563219
Saved in:
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