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~isPartOf:"Journal of Asia Business Studies"
~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Dienstleistungsqualität"
~subject:"Job satisfaction"
~subject:"Physical distribution"
~subject:"Relationship marketing"
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Search: subject_exact:"Salespersons"
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Dienstleistungsqualität
Job satisfaction
Physical distribution
Relationship marketing
Salespeople
137
Verkaufspersonal
137
Beziehungsmarketing
46
Selling
43
Verkauf
43
Consumer behaviour
32
Konsumentenverhalten
32
B-to-B-Marketing
24
Business-to-business marketing
24
Einzelhandel
21
Retail trade
21
Customer satisfaction
20
Kundenzufriedenheit
20
Sales
15
Arbeitsleistung
14
Arbeitsverhalten
14
Job performance
14
Work behaviour
14
Leistungsmotivation
13
Lieferantenmanagement
13
Supplier relationship management
13
Work motivation
13
Arbeitszufriedenheit
10
Führungsstil
10
Leadership style
10
Motivation
10
Service quality
10
Stress
10
Work stress
10
Employee retention
9
Firm performance
9
Mitarbeiterbindung
9
Unternehmenserfolg
9
Marketing management
8
Marketingmanagement
8
Personality psychology
8
Persönlichkeitspsychologie
8
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Undetermined
39
Free
2
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Article
60
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Article in journal
60
Aufsatz in Zeitschrift
60
Case study
1
Fallstudie
1
Language
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English
60
Author
All
Homburg, Christian
3
Lam, Son K.
3
Wieseke, Jan
3
Alavi, Sascha
2
DeCarlo, Thomas E.
2
Echchakoui, Saïd
2
Edmondson, Diane R.
2
Habel, Johannes
2
Hughes, Douglas E.
2
Klarmann, Martin
2
Matthews, Lucy M.
2
Peterson, Robert M.
2
Poujol, Juliet F.
2
Rapp, Adam
2
Schmitz, Christian
2
Ahearne, Michael
1
Alnakhli, Hayam
1
Andersson, Pernille K.
1
Arditto, Luis
1
Arndt, Aaron D.
1
Artis, Andrew B.
1
Askew, Matthew A
1
Auh, Seigyoung
1
Bagozzi, Richard P.
1
Bande, Belen
1
Beitelspacher, Lauren Skinner
1
Bellamkonda, Raja Shekhar
1
Berg, Wouter E. van den
1
Bharadwaj, Sundar
1
Bhukya, Ramulu
1
Bill, Fabian
1
Bitner, Mary Jo
1
Blackman, Deborah
1
Bornemann, Torsten
1
Boulbry, Ga͏e͏̈lle
1
Brown, Barron W.
1
Brown, Tom
1
Böhm, Eva
1
Cadwallader, Susan
1
Cambra-Fierro, Jesús J.
1
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Journal of Asia Business Studies
Journal of business-to-business marketing
Journal of retailing and consumer services
Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
70
The journal of personal selling & sales management : JPSSM
59
Journal of business research : JBR
35
The journal of business & industrial marketing
29
Journal of personal selling & sales management : JPSSM
25
The service industries journal
15
Journal of marketing
12
Journal of retailing
11
The Oxford handbook of strategic sales and sales management
10
Journal of service research : JSR
9
SpringerLink / Bücher
9
European journal of marketing : EJM
8
International journal of retail & distribution management
8
Journal of business ethics : JOBE
8
Journal of service research
8
Journal of strategic marketing
7
Asia Pacific journal of marketing and logistics
6
International journal of hospitality management
6
Journal of financial services marketing : JFSM
6
Marketing intelligence & planning
6
Psychology & marketing
6
Australasian marketing journal
5
Journal of managerial issues : JMI
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
The journal of services marketing
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
The international review of retail, distribution and consumer research
4
Business horizons
3
European journal of marketing
3
Gabler Edition Wissenschaft
3
International journal of contemporary hospitality management
3
International journal of logistics : research and applications
3
Journal of customer behaviour
3
Journal of fashion marketing and management
3
Journal of hospitality marketing & management
3
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ECONIS (ZBW)
60
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1
Customer-oriented salespeople's value creation and claiming in price negotiations
Kassemeier, Roland
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
4
,
pp. 689-712
Persistent link: https://www.econbiz.de/10013389228
Saved in:
2
No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
Saved in:
3
Customer showrooming behavior, customer orientation, and emotional labor : sales control as a moderator
Park, Hyewon
;
Hur, Won-Moo
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014252735
Saved in:
4
How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
Saved in:
5
Proactive personalities, trait competitiveness and well-being among retail employees : job burnout as a mediator
Mastura Ab. Wahab
;
Blackman, Deborah
- In:
Journal of Asia Business Studies
17
(
2023
)
1
,
pp. 185-202
Persistent link: https://www.econbiz.de/10014335368
Saved in:
6
The effectiveness of improvisational behavior on sales performance during the COVID-19 pandemic : the moderating effect of functional customer orientation
Charoensukmongkol, Peerayuth
;
Pandey, Arti
- In:
Journal of Asia Business Studies
17
(
2023
)
4
,
pp. 766-784
Persistent link: https://www.econbiz.de/10014335516
Saved in:
7
Value-based selling capability : antecedents and implications for B2B sales performance
Liu, Yanzhe
;
Zhao, Xiaoyu
;
Wang, Tao
- In:
Journal of business-to-business marketing
30
(
2023
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10014447809
Saved in:
8
Customer-focused voice and rule-breaking in the frontlines
Gazzoli, Gabriel
;
Chaker, Nawar N.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 388-409
Persistent link: https://www.econbiz.de/10012819765
Saved in:
9
Gender's moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
Vázquez-Suárez, Luis
;
Mejía-Vásquez, Pericles Ramón
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209457
Saved in:
10
Reducing salesperson turnover intentions via organizational market orientation and selective hiring : a job demand-resources approach
Fleming, David E.
;
Artis, Andrew B.
;
Harris, Eric G.
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
3/4
,
pp. 247-269
Persistent link: https://www.econbiz.de/10013417380
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