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~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
~isPartOf:"Journal of Business Ethics"
~isPartOf:"Services marketing quarterly"
~isPartOf:"The journal of services marketing"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject:"Satisfaction"
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Subject
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Customer satisfaction
349
Kundenzufriedenheit
349
Dienstleistungsqualität
246
Service quality
246
Consumer behaviour
185
Konsumentenverhalten
185
Beziehungsmarketing
178
Relationship marketing
178
Arbeitszufriedenheit
82
Job satisfaction
82
Customer service
63
Kundenservice
63
Satisfaction
59
Dienstleistungssektor
42
Service industry
42
Beschwerdemanagement
38
Complaint management
38
Emotion
38
Zufriedenheit
32
Arbeitsverhalten
29
Work behaviour
29
Viet Nam
27
Vietnam
27
Leistungsmotivation
26
USA
26
United States
26
Work motivation
26
Customer Satisfaction
24
Services
24
Brand management
21
Dienstleistung
21
Employee retention
21
Lebensqualität
21
Markenführung
21
Mitarbeiterbindung
21
Quality of life
21
Confidence
19
Vertrauen
19
Brand image
18
Markenimage
18
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189
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87
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Article
424
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1
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Aufsatz in Zeitschrift
Article in journal
425
Collection of articles of several authors
1
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1
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English
425
Author
All
Sharma, Piyush
7
Ha Nam Khanh Giao
5
Leisen Pollack, Birgit
5
Mattila, Anna S.
5
Bui Nhat Vuong
4
Collier, Joel E.
4
Klaus, Philipp
4
Barnes, Donald C.
3
Choi, Beom Joon
3
Huang, Min-Hsin
3
Hur, Won-Moo
3
Jung, Myung-Hee
3
Kim, Bo-Young
3
Medler-Liraz, Hana
3
Palmer, Adrian
3
Patterson, Paul G.
3
Pramono, Rudy
3
Putra, Aditya Halim Perdana Kusuma
3
Rayburn, Steven W.
3
Seger-Guttmann, Tali
3
Sheng, Xiaojing
3
Shin, Hyunju
3
Van Dat Tran
3
Zhan, Wu
3
Aksoy, Lerzan
2
Alkire, Linda
2
Ashill, Nicholas J.
2
Babakus, Emin
2
Bang, Nguyen
2
Basso, Kenny
2
Benoit, Sabine
2
Bock, Dora Elizabeth
2
Brady, Michael K.
2
Bruce, Helen L.
2
Chang, Hua
2
Cheng, Zhao-Hong
2
Coughlan, Joseph
2
Dinsmore, John
2
Febrilia, Ika
2
Furrer, Olivier
2
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Published in...
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Journal of Asian finance, economics and business : JAFEB
Journal of Business Ethics
Services marketing quarterly
The journal of services marketing
International journal of hospitality management
559
Journal of business research : JBR
461
Journal of retailing and consumer services
459
Journal of vocational behavior
293
The service industries journal
229
International journal of contemporary hospitality management
227
The international journal of human resource management
226
Tourism management : research, policies, practice
225
Cogent business & management
196
Journal of hospitality marketing & management
193
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
192
Journal of travel and tourism marketing
191
Journal of business ethics : JOBE
153
International journal of human resource management
133
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
133
Tourism management perspectives : TMP
129
Journal of managerial psychology
123
Journal of economic behavior & organization : JEBO
122
Journal of business and psychology
113
International journal of happiness and development
112
Journal of career development
112
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
112
Journal of air transport management
102
Psychology & marketing
100
The TQM journal : the international review of organizational improvement
98
Journal of service research : JSR
96
Administrative Sciences : open access journal
95
Service business
94
Employee relations
93
Asia Pacific journal of marketing and logistics
91
Industrial marketing management : the international journal for industrial and high-tech firms
89
International journal of productivity and quality management : IJPQM
85
Journal of economic psychology : research in economic psychology and behavioral economics
84
International journal of organizational analysis
83
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
83
Tourism analysis : an interdisciplinary tourism & hospitality journal
83
Career development international : the journal for executive, consultants, academics and individuals
81
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All
ECONIS (ZBW)
425
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1
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425
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date (oldest first)
1
The impact of eudaimonic well-being on experience and loyalty : a tourism context
Al-Okaily, Nour Salah
;
Alzboun, Nidal
;
Alrawadieh, Ziad
; …
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 216-231
Persistent link: https://www.econbiz.de/10013542929
Saved in:
2
Digital transformation for crisis preparedness : service employees' perspective
Leo, Wei Wei Cheryl
;
Laud, Gaurangi
;
Chou, Cindy Yunhsin
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 351-370
Persistent link: https://www.econbiz.de/10014228976
Saved in:
3
Service-oriented organizational citizenship behavior in restaurants : an empirical study from Pakistan
Bhutto, Sana Arz
;
Jamal, Yasir
;
Rafiq, Asim
;
Nisa, Noor Un
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 67-77
Persistent link: https://www.econbiz.de/10012670986
Saved in:
4
Leadership styles and customer loyalty : a lesson from emerging Southeast Asia's airlines industry
Rizan, Mohamad
;
Ari Warokka
;
Wibowo, Agus
;
Febrilia, Ika
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
9
,
pp. 477-488
Persistent link: https://www.econbiz.de/10012670927
Saved in:
5
How do influencers' characteristics affect followers' stickiness and well-being in the social media context?
Lu, Hsiao-Han
;
Chen, Ching-fu
- In:
The journal of services marketing
37
(
2023
)
8
,
pp. 1046-1058
Persistent link: https://www.econbiz.de/10014333593
Saved in:
6
The influence of the physical work environment on retail employees
Kearney, Treasa
;
Coughlan, Joseph
;
Kennedy, Aileen
- In:
The journal of services marketing
37
(
2023
)
6
,
pp. 719-731
Persistent link: https://www.econbiz.de/10014314404
Saved in:
7
Exploring determinants of performance indicator and customer
satisfaction
of accommodation sharing
Cho, Yooncheong
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
3
,
pp. 201-210
Persistent link: https://www.econbiz.de/10012667342
Saved in:
8
Critical factors affecting employers'
satisfaction
with accounting graduates in Hanoi
Nguyen Hoan
;
Nguyen Lien Thi Bich
;
Nguyen Hong Nhung
; …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
8
,
pp. 613-623
Persistent link: https://www.econbiz.de/10012670740
Saved in:
9
Determining adventure tourist loyalty : mediating role of tourist
satisfaction
and quality of life
Rohman, Fatchur
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 255-265
Persistent link: https://www.econbiz.de/10012671378
Saved in:
10
The effect of compensation and career on turnover intention : evidence from Indonesia
Vizano, Nico Alexander
;
Sutawidjaya, Ahmad Hidayat
; …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 471-478
Persistent link: https://www.econbiz.de/10012692366
Saved in:
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